How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREFuse HVAC, Refrigeration, Electrical & Plumbing
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 1,408 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fuse HVAC, Refrigeration, Electrical & Plumbing for 8 kinds of job.
Fuse HVAC, Refrigeration, Electrical & Plumbing for water heater installation
Clear ✕All 34 Google reviews tagged “Water heater installation” · showing 20
Quick to the point . Solid service.
Henry and Alex, Fuse Service technicians, did an amazing job installing a new HVAC system in our home (heat pump outdoors and air handler in the attic). They also completely redid the ductwork, which had been inadequate for over 30 years. Fuse Service was the first company to correctly diagnose the problem and tell…
Fuse is very easy to work with - responsive, on time, efficient at explaining stuff. They did a good job installing our new heat pump water heater and made the whole permitting and eco rebate process as simple as possible.
⭐⭐⭐⭐⭐ Excellent service from Fuse Service! I recently had Fuse Service install a Daikin 3-Ton heat pump HVAC system, upgrade my electrical panel to 200 amps, and install a 50-gallon high-efficiency heat pump water heater. The entire team was professional, knowledgeable, responsive, and efficient. The work was…
The workmen were polite, efficient, and left a clean workplace.
I needed to replace our 50G gas water heater. Fuse provided the best overall experience. Quote included new Bradford White heater, expansion tank, drain pan, Corro-Protec anode, and city permit. The sales rep promptly addressed all my questions. Installation went smoothly. Passed inspection with no issues.
Fuse Service finished installing a new Daikin heat pump and air handler. This is the first of three projects. We are waiting for a Fuse electrician to add a sub-panel needed replace our gas water heater with a heat pump. Starting with Justin the estimator, who was very articulate and able to answer any questions…
Best price on the market, no hassles, knowledgeable representatives, work done professionally and now we get to finally enjoy hot water again. Thanks FUSE!
Pricing is competitive. Scheduling was quick. Installation was efficient and professional. Good clean up afterwards. Only nit picking is I wish labor warranty could be a bit longer.
Very happy with the work. Fast, no issues, clean! Excellent technical explanation and solution to the installation.
[Experience After Project Completion] After the projects were completed, I wanted to provide a more balanced update based on our overall experience. First, I want to give special recognition to the installation crew, especially Dem and Elmar. They were exceptional throughout the project. They treated our home with…
Ben, is a great plumber who is very personable and knowledgeable. This is the second time I have used Fuse, the first was for an upgraded Electrical Box, moving the water main and replacing a heat pump. On both jobs they exceeded my expectations. They got it done quickly, with the best quality parts. They also left…
Sergei and his assistant installed a heat pump water heater for me today, including a new 240V circuit. They did a very clean and professional job for both the wiring and the plumbing. Total cost was $6900 but I should get $3500 in rebates. That makes the cost about the same as replacing my existing gas water heater…
I used Fuse Service to replace my 23-year-old furnace/AC with a heat pump and to replace old tank water heater with tankless water heater. Both projects were done concurrently, which saved time, and with high quality. Special thank you to Eugene (Евгений), and his teammate Tom, who worked on the heat pump and air…
I got my gas water heater replaced with water heater with heat pump. Fuse service was very professional - punctual, methodical and good attention to the details.
Every interaction with Fuse was easy, informative and professional. The job of replacing our gas water heater with a heat pump one was performed as promised, on time and cleanly done. They also had to bring in 240V cabling from the main panel. Everything was explained at the end and it's working fine so far. I'm happy with their services
Fuse installed a new heat pump water heater to replace the old gas water heater. The overall experience was very good. Ben and Arther did a great job - they were on time in the morning and finished up early in the afternoon. Their work was high quality and communication was very clear and transparent. Highly recommend.
Petr and Daniel came out to replace my gas water heater with a electric heat pump. They ran the electrical line through the attic, installed the disconnect, and clean installation of pipes and insulation. Fantastic job.
Installed AC and water heater. Clean, fast and knowledgeable team. Polite, considerate installers, helpful answering questions and accommodating suggestions. Short response times, instant rebate help and always available. Inspection scheduled and passed without hick-up. Two large projects without any issues. Thumbs up.
Ben and Arthur installed our heat pump water heater with ease and zero issues. They were professional, punctual, and made the entire process smooth and stress‑free. Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 84 | $1.1k–$2.8k |
| HVAC system repair | 67 | $205–$959 |
| HVAC system maintenance | 57 | $37–$295 |
| Heating system installation | 54 | $1.4k–$2.8k |
| Install AC | 53 | $1.6k–$3.2k |
| Heating system repair | 51 | $161–$1.2k |
| General repairs | 42 | — |
| Electric car charger installation | 40 | — |
