Fusion

Nail salon · Youngstown, OH · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%36+5.1Replies to reviews 7%44+3.1Craft & service penalty83−1.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 38%
4.8 ★★★★★ 120 Google reviews · 22 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
$35typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Fusion at a glance

Google reviewers rate Fusion 4.8 out of 5 based on 120 reviews, with the owner responding to only four percent of them. Customers frequently praise the clean, welcoming atmosphere, friendly staff, and precise haircuts that match their specific requests. Many note the shop accepts walk-ins and offers reasonable pricing. However, a few low-star reviews criticize inconsistent service quality, excessive wait times, and instances where barbers failed to follow detailed instructions or used excessive product.

  • Google rating: 4.8 out of 5 from 120 reviews (94% five-star).
  • Reviews on this page: 120 Google reviews (75 with written comments, 4 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: April 3, 2026.
  • Service: Nail Salon serving Youngstown, Ohio.

Data from Google, last updated October 27, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction87Reliability87Craft & service83Value36Momentum100Replies to reviews44Satisfaction: 87 (median 84)Reliability: 87 (median 78)Craft & service: 83 (median 98)Value: 36 (median 90)Momentum: 100 (median 100)Replies to reviews: 44 (median 66)
FusionNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fusion: 87/100 on this factor. Category median: 84.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fusion: 87/100 on this factor. Category median: 78.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fusion: 83/100 on this factor. Category median: 98.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fusion: 36/100 on this factor. Category median: 90.D
36
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fusion: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fusion: 44/100 on this factor. Category median: 66.C
44

Bar = this company · dark tick = category median.

Star ratings

120 Google reviews we collected

  • 5 stars11394%
  • 4 stars11%
  • 3 stars22%
  • 2 stars11%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 75 written reviews

  • Praise4896%
  • Complaints24%

Price

What customers reported paying

$35-50% vs typical nail salons

Middle half of what 16 customers paid ($32–$39) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2040%
  • Quality & results1428%
  • Would recommend1020%
  • Price & value510%
  • Speed & response12%

What customers talk about

We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…myself and my two boys see Ezra for all our hair needs, he is always attentive and takes your vision and makes it your best style!…”
  • “Dion always does a great job… always precise and professional!”
  • “10/10 service from trick/austin my cuts always come out 🔥‼️”
  • “Drive a hour for a haircut well worth it”
  • “Not the most punctual (only real complaint), but difficult to find a punctual barber.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fusion for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I finally found a barbershop with the best barbers. Great atmosphere. They give off great vibes and you leave feeling fresh!!

Paid $30–40Haircut
Jeremiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Austin Mcall is the real deal!! He fixed my hair he gave me a sharp cut. I highly recommend!!

Paid $30–40Haircut
SamanthaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clean and welcoming environment, myself and my two boys see Ezra for all our hair needs, he is always attentive and takes your vision and makes it your best style! Wish I could give more stars!!!

Paid $30–40Kids' cutsHaircut
Deja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great barbers here, I see peso every time and he’s always on point. Go check them out.

Paid $30–40Haircut
TrevorLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

5/5 stars absolutely! First time here and everyone was friendly. Luis did a great job. I’ll definitely be back next time ¡Absolutamente 5/5 estrellas! Primera vez aquí y todos fueron amables. Luis hizo un gran trabajo. Definitivamente regresaré la próxima vez.

Paid $30–40HaircutEyebrow trimming

Photos

Customer reviews

4.8 ★★★★★ 120 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brandon Blanchard3 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I finally found a barbershop with the best barbers. Great atmosphere. They give off great vibes and you leave feeling fresh!!

  • Price: $30–40
  • Services: Haircut
Gennaro Brocious6 reviewsTotal number of Google reviews Gennaro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of, if not the best barbershop around Youngstown. In my opinion.

  • Price: $50–60
  • Services: Haircut
Response from the owner · 5 years ago

thanks we appreciate you!

Photia5 reviewsTotal number of Google reviews Photia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 service from trick/austin my cuts always come out 🔥‼️

Jeremiah Butler4 reviewsTotal number of Google reviews Jeremiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Austin Mcall is the real deal!! He fixed my hair he gave me a sharp cut. I highly recommend!!

  • Price: $30–40
  • Services: Haircut
Samantha DipirroLocal Guide · 13 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean and welcoming environment, myself and my two boys see Ezra for all our hair needs, he is always attentive and takes your vision and makes it your best style! Wish I could give more stars!!!

  • Price: $30–40
  • Services: Kids' cuts, Haircut
Deja Vu3 reviewsTotal number of Google reviews Deja has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great barbers here, I see peso every time and he’s always on point. Go check them out.

  • Price: $30–40
  • Services: Haircut
Cody “Cody Banxx” JordanLocal Guide · 56 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best Barber Shop In NorthEast Ohio

  • Price: $60–70
  • Services: Kids' cuts, Long haircut, Custom cut, Scissor cut, Buzz cut, Haircut
Jeff BraundLocal Guide · 59 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan's the man always makes sure the cut is right.

  • Services: Haircut
Patricia FosterLocal Guide · 37 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the environment. Love the barber's. Highly recommend

  • Price: $30–40
  • Services: Haircut
Nelson NegronNieves1 reviewTotal number of Google reviews Nelson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service with Dion is amazing. Feels very welcoming and understanding with his clients and on points with his clients haircuts!

Fusion on Google Maps →

Business details

  • Service area: Youngstown, OH