Julie Ornelas6 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent result!
- Price assessment: Reasonable price
- Price: $50–100
G&C cleaning & maintenance services LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 39 grout cleaningPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 75 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Aug 2026latest review
G&C cleaning & maintenance services LLC at a glance
Google reviewers rate G&C cleaning & maintenance services LLC five stars based on seventy-five reviews, noting the owner responds to eighty-five percent of feedback. Customers frequently cite punctuality, efficient communication, and competitive pricing as key benefits. Services include carpet, rug, furniture, and tile cleaning, with recurring themes highlighting thorough stain removal and professional conduct. The provided excerpts contain no low-star reviews or specific criticisms.
- Google rating: 5.0 out of 5 from 75 reviews (100% five-star).
- Reviews on this page: 75 Google reviews (43 with written comments, 2 with photos).
- Owner responses: the business replied to 85% of reviews.
- Most recent review: August 27, 2026.
- Service: Grout Cleaning Service serving Los Angeles, California.
Data from Google, last updated October 26, 2026.
Score profile vs other grout cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.G&C cleaning & maintenance services LLC: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.G&C cleaning & maintenance services LLC: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.G&C cleaning & maintenance services LLC: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.G&C cleaning & maintenance services LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.G&C cleaning & maintenance services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
75 Google reviews we collected
- 5 stars75100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
- Praise97100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results2829%
- Would recommend2122%
- Speed & response2021%
- Staff & attitude1616%
- Price & value88%
- Honesty & trust33%
- Communication11%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Walter arrived on time and did a very thorough job cleaning my couch, chair, area rug and six dining room chairs.”
“great deal too will definitely recommend this to anyone 10/10”
“Amazing service great energy , I found them on google search , I called and right away In two days my rugs were nice and clean , pick up & delivery too .”
“He was professional and kind to our inquisitive dog, kept the rest of the house clean as he tackled our large L sectional.”
“Has cleaned my carpet multiples times he’s always punctual and friendly service also very fair pricing !”
“It's vital to have a carpet cleaning company whom I can trust to clean and fix any stains caused by tenants.”
“Elga and Sandra are very kind and easy to work with them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired G&C cleaning & maintenance services LLC for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
Executive3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Quick and easy service! They have done a few different jobs for us, and we have always been happy with the results. We will be reaching out again in the future.
Divaz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I loved the experience! He was on time… and got the job done! I would most definitely refer my friends and family! Thank u so much for your services
PatLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Furniture in my living and dining rooms was covered with fine dust from construction. Walter arrived on time and did a very thorough job cleaning my couch, chair, area rug and six dining room chairs. My furniture looks like new and his prices are half the cost of another quote I received. I highly recommend his work.
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
They are very nice people! The work is amazing! They leave my carpets like new and smells so good! I recommended them 100%
ShelliLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Skillful & efficient! Did a wonderful job cleaning & sealing my Saltillo tile with grout. Highly recommend!
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We tried a few other companies before finding G&C and they did not disappoint. Walter and his crew are awesome. The level of service and attention to detail is second to none. They have exceeded our expectations. I would strongly recommend them.
+ Punctuality+ Quality+ Professionalism
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 42 | $196–$409 |
| Pet stain & odor removal | 16 | — |
| Area rug cleaning | 14 | $164–$398 |
| Upholstery cleaning | 13 | $196–$415 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 75 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Sara Goldman6 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful job
Louis Youngblood3 reviewsTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome job will book again
Executive Assistant3 reviewsTotal number of Google reviews Executive has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and easy service! They have done a few different jobs for us, and we have always been happy with the results. We will be reaching out again in the future.
Divaz Delight1 reviewTotal number of Google reviews Divaz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI loved the experience! He was on time… and got the job done! I would most definitely refer my friends and family! Thank u so much for your services
Pat AkersLocal Guide · 17 reviewsTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFurniture in my living and dining rooms was covered with fine dust from construction. Walter arrived on time and did a very thorough job cleaning my couch, chair, area rug and six dining room chairs. My furniture looks like new and his prices are half the cost of another quote I received. I highly recommend his work.
Cynthia Perez2 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are very nice people! The work is amazing! They leave my carpets like new and smells so good! I recommended them 100%
Shelli BlackshearLocal Guide · 26 reviewsTotal number of Google reviews Shelli has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSkillful & efficient! Did a wonderful job cleaning & sealing my Saltillo tile with grout. Highly recommend!
Response from the owner · 2 years ago
hi, Shelli! thank you so much for your awesome review. We truly value your trust in our services. looking forward to continuing to serve you.
Tony G5 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe tried a few other companies before finding G&C and they did not disappoint. Walter and his crew are awesome. The level of service and attention to detail is second to none. They have exceeded our expectations. I would strongly recommend them.
- Positive: Punctuality, Quality, Professionalism
Response from the owner · 2 years ago
Hi, Tony G. Thank you so much for your review. We are delighted to hear that your experience with G&C is exceptional. We are honored to have earned your recommendation.
Kimberly Wade10 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEfficient Quality work
- Positive: Responsiveness, Punctuality, Quality, Professionalism
- Services: General carpet cleaning
Response from the owner · 2 years ago
hi, Kimberly! thank you so much for your awesome review. We look forward to continuing serving you.
Business details
- Phone: (323) 839-3830
- Website: gccleaningservice.com
- Service area: Los Angeles, CA