iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%76+21.5Replies to reviews 8%57+4.7Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 89 nail salonsiPosition by Experts Score among all companies we track in this category. · better than 50%
4.8★★★★★315 Google reviews · 23 photos
93%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
$73typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate GA Nails & Spa 4.8 out of 5 based on 315 reviews, with the owner responding to 80% of comments. Customers frequently cite detailed nail work, clean facilities, and friendly service for manicures, pedicures, and brows. However, lower-rated feedback highlights issues with technicians rushing appointments, causing pain during procedures, and failing to follow specific design requests or communication preferences.
Google rating: 4.8 out of 5 from 315 reviews (93% five-star).
Reviews on this page: 315 Google reviews (236 with written comments, 71 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: November 7, 2026.
Service: Nail Salon serving Sacramento, California.
Data from Google, last updated November 10, 2026.
Score profile vs other nail salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
GA Nails & SpaNail Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GA Nails & Spa: 85/100 on this factor. Category median: 84.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GA Nails & Spa: 76/100 on this factor. Category median: 77.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GA Nails & Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GA Nails & Spa: 57/100 on this factor. Category median: 66.C
57
Bar = this company · dark tick = category median.
Star ratings
315 Google reviews we collected
4.8of 5
5 stars29393%
4 stars103%
3 stars10%
2 stars21%
1 star93%
Praise vs complaints
Phrases our text analysis found in 236 written reviews
97%praise
Praise23297%
Complaints73%
Price
What customers reported paying
$73+4% vs typical nail salons
Middle half of what 119 customers paid ($56–$96) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8636%
Quality & results7130%
Would recommend4318%
Speed & response229%
Price & value135%
Honesty & trust31%
Communication10%
What customers talk about
We read 236 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s so sweet, patient, and really takes his time to make sure everything looks perfect.”
“Thses people are rude, inconsiderate, and unprofessional.”
“I get powder on my toes, and the tech did such a great job and she paid a lot of attention.”
“Definitely recommend booking with Kevin, you won’t be disappointed!”
“💅🏽😍 Kevin did an amazing job on my nails, worked quickly, and the drinks were a bonus!”
“First time here and out of all nail salons I’ve been to, they shaped my nails perfectly and cleaned my nails ❤️❤️❤️ worth it for the price”
“I still give him tips despite of it $90+tip not worth it.”
“You can tell he genuinely cares about his work and his clients.”
“He’s also really friendly and easy to talk to.”
People customers mention
Kevin41 reviews
Dustin6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired GA Nails & Spa for 8 kinds of job. Pick one to see what they paid and said.
gileaya2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
me and my friend went here and had a lil girls date . kevin is the best . im on my second drink🆗. i love it here 10/10 recommend . the princess treatment they getting me right.
Paid $100–120Acrylic nailsPedicure
bunbun7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
My experience here is always great. They are consistently friendly and professional. My manicures, pedicures and brows always come out good no matter who does my nails. I’ve recommended this establishment to several friends and co workers.
Paid $80–100Nail artPedicureDip powder
BrigitteLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I've been following Kevin about 9 months now and I decided to give him a try, and I’m so glad I did! 💕 He did such a wonderful job on my nails, Kim gave me greatttt pedicure and I truly appreciate the time, care, and effort that they both put into making sure I was a happy customer. Both were passionate about what…
Paid $140–160Acrylic nails
CherishLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Always amazing service when coming here. Consistent and quality nails. I go to Kevin and he is amazing especially with designs. Very attentive to detail and doesn’t make you feel like you’re being rushed. They really know how to make their clients feel welcomed. Highly recommend.
Paid $140–160Nail artNail extensionsAcrylic nails
daya2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Came here for a pedicure and got a 5 star experience. Thank you Dustin for an amazing service.
Paid $40–60PedicureFrench manicures
Aaliyah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I highly recommend GA Nails & Spa! Kevin did an amazing job on my nails. The shape is absolutely perfect, and he was so kind, patient, and gentle throughout the entire appointment. He really pays attention to detail and makes sure you’re comfortable the whole time. If you’re looking for a talented nail tech in…
I called for a regular pedicure and removal of dip manicure and they were able to see my hair urging 30 minutes of calling. I upgraded to the pamper pedicure and it was super relaxing. Lea didn’t wish at all. I also do not like to use power tools for removal of dip and after soaking in acetone they filed the dip which was really appreciated!
I wasn’t interested in a full set but next time I would like to work with Kevin. He showed me his work and it’s really good.
Services: Pedicure, Service not listed
Service duration: 1–2 hr
Atmosphere: Relaxing, Traditional
Maintenance: Acceptable
Response from the owner · a day ago
Hi Ariana,
Thank you so much for your wonderful 5-star review! We're delighted that we could accommodate your visit and make your pamper pedicure a relaxing experience. It's great to hear that Lea respected your preferences and that Kevin impressed you with his nail work. At GA Nails & Spa, we always strive to provide personalized care and exceptional service. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
GA Nails & Spa Team
Brianna Roxas3 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Kevin is seriously the best nail tech! 💅🏼💕 He’s super talented, pays attention to every little detail, and always makes sure my nails come out exactly how I want them. He’s so sweet, patient, and really takes his time to make sure everything looks perfect. You can tell he genuinely cares about his work and his clients. I always leave happy with my nails! Definitely recommend booking with Kevin, you won’t be disappointed! 🥰
Response from the owner · a day ago
Hi Brianna,
Thank you so much for your amazing 5-star review and thoughtful recommendation! We're thrilled to hear that Kevin's attention to detail, patience, and dedication made your nail experience so wonderful. He truly takes pride in his work, and your kind words will mean so much to him! At GA Nails & Spa, we strive to provide beautiful nails and exceptional customer care. We can't wait to welcome you back for another fantastic visit!
Best regards,
GA Nails & Spa Team
gileaya smith2 reviewsiTotal number of Google reviews gileaya has written across all businesses on Google Maps, not just this one.
me and my friend went here and had a lil girls date . kevin is the best . im on my second drink🆗. i love it here 10/10 recommend . the princess treatment they getting me right.
Price: $100–120
Services: Acrylic nails, Pedicure
Busyness: Not busy
Service duration: 1–2 hr
Response from the owner · 5 days ago
Hi gileaya smith,
Thank you for sharing your wonderful 5-star experience! We're thrilled that you and your friend enjoyed your girls' date at GA Nails & Spa. It's especially rewarding to hear that Kevin's excellent service and attention to detail made your visit memorable. We truly appreciate your recommendation and look forward to welcoming you both back for another relaxing nail and pedicure experience!
Karen Kramer1 reviewiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Hi Karen Kramer,
Thank you so much for your fantastic 5-star review! We're delighted to hear that Dustin provided such an amazing experience and that your nails turned out perfectly. Your kind words mean a lot to our team at GA Nails & Spa. We look forward to welcoming you back for another beautiful set!
Jayauna Aunna1 reviewiTotal number of Google reviews Jayauna has written across all businesses on Google Maps, not just this one.
Hi Jayauna Aunna,
Thank you for your wonderful 5-star review! We're so happy you loved your birthday nails and enjoyed your experience at GA Nails & Spa. It was a pleasure helping make your special day even more beautiful. We look forward to welcoming you back soon!
Brianna EM2 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
This place was a breeze. I usually get my nails done in north sac, but I was running errands and decided to stop in here. I get powder on my toes, and the tech did such a great job and she paid a lot of attention. My nails were shaped great and I got a chrome overlay. I finally got brows and when I said I wanted them thinner, she went right back and got me right. I will be coming here again.
Response from the owner · a week ago
Hi Brianna! Thank you so much for stopping by GA Nails & Spa and sharing such a wonderful review! 💖 We're thrilled that you loved your chrome overlay nails, powder gel toes, and eyebrow shaping. It means a lot to hear that our team took the time to make sure your brows were exactly how you wanted them. We truly appreciate your kind words and can't wait to welcome you back for another beautiful set! ✨
Kim Mỹ4 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Hi Kim My,
Thank you so much for your wonderful 5-star review! We're delighted to know you had a great nail experience at GA Nails & Spa. Your kind words and support truly mean a lot to our team. We're always happy to help you feel beautiful and confident with your nails. Looking forward to welcoming you back for another lovely visit soon!
Bích Ngọc1 reviewiTotal number of Google reviews Bích has written across all businesses on Google Maps, not just this one.
Hi Bich Ngoc,
Thank you so much for your 5-star review! We're happy to hear that you enjoyed your manicure and pedicure at GA Nails & Spa. Your satisfaction means a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another relaxing nail care experience soon!
LaTroya DeLong2 reviewsiTotal number of Google reviews LaTroya has written across all businesses on Google Maps, not just this one.
I was greeted when I entered. It is clean and the drinks are such a nice touch and they taste amazing! My pedicure was perfect I literally didn’t have to tell her anything once I showed her what I wanted. My birthday nails are so good! 😍 I highly recommend!! Kevin is amazing at designs
Response from the owner · a week ago
Hi LaTroya,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed our clean, welcoming atmosphere, complimentary drinks, and your birthday nails! 💖 It means so much to know your pedicure turned out exactly how you wanted. We'll also be sure to share your sweet compliments with Kevin—he'll be thrilled to hear you loved his nail designs! Thank you for choosing GA Nails & Spa to celebrate your special day. We can't wait to pamper you again soon!
Valeria Salazar2 reviewsiTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Absolutely loved my experience! 💅🏽😍 Kevin did an amazing job on my nails, worked quickly, and the drinks were a bonus! 🥂💕 Great service, beautiful results, and a relaxing vibe. Definitely coming back! ✨
Hi Valeria,
Thank you so much for your wonderful 5-star review and for sharing these beautiful photos! 💖 We're delighted to hear that Kevin provided you with excellent service and created a gorgeous set of acrylic nails in a timely manner. It's also wonderful to know that you enjoyed our refreshing drinks and relaxing atmosphere! At GA Nails & Spa, we strive to make every visit a perfect combination of quality, comfort, and care. We truly appreciate your support and can't wait to welcome you back for another amazing nail experience!
