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Galveston Sports Massage Therapy Services

Massage therapist · Galveston, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%98+30.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 141 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 63%
5.0 ★★★★★ 24 Google reviews · 2 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
Oct 2026latest review

Galveston Sports Massage Therapy Services at a glance

Reviewers praise the facility for its clean, relaxing atmosphere and simple check-in process. Clients frequently note that therapists listen to specific needs, targeting issues like sports injuries, chronic pain, and muscle tightness with effective techniques. Many report significant improvements in range of motion and pain relief after sessions. Pricing is described as fair, and the professional demeanor of staff contributes to positive experiences. No consistent criticisms were identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 24 reviews (96% five-star).
  • Reviews on this page: 24 Google reviews (21 with written comments).
  • Owner responses: the business replied to 33% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Physical Therapist serving Galveston, Texas.

Data from Google, last updated October 25, 2026.

Score profile vs other physical therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction96Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 96 (median 96)Reliability: 98 (median 96)Momentum: 100 (median 100)
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Galveston Sports Massage Therapy Services: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Galveston Sports Massage Therapy Services: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Galveston Sports Massage Therapy Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.

Star ratings

24 Google reviews we collected

  • 5 stars2396%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise18100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend739%
  • Staff & attitude633%
  • Quality & results211%
  • Communication211%
  • Speed & response16%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Super friendly and great atmosphere, definitely recommend!”
  • “Super knowledgeable.”
  • “Great experience which I plan to continue.”
  • “Super attentive, listened to my needs.”
  • “I had a competition on a Sunday and drive 8 hours the next day.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JeffLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Google only goes to 5 stars. Genesis is a solid 6 stars! Awesome massage ! Highly recommend her! Much needed after my bike ride yesterday! She delivered!

Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Walked in there feeling old and broken. Walked out feeling 18 again!! Genesis really fixed main issue which was my hand/wrist. It was hurting so much that it hurt to even pick up a cup. At the end of our session I was able to move it and pick anything up with ZERO pain!!! She is absolutely the best at what she does!

Dylan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Genesis worked out all the knots and muscle tightness I had been experiencing in my shoulder, I can’t remember the last time it felt this great. Super friendly and great atmosphere, definitely recommend!

Jeannie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Genesis gives a wonderful massage. If you are in Galveston, be sure to book with her!

Rhianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing! Genesis is absolutely lovely and really helped out an injury I was dealing with. Thank you!!

Will6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I compete regularly in Brazilian Jiu Jitsu and train on a daily basis. I had a competition on a Sunday and drive 8 hours the next day. My back tenses up into a big boy. I felt pain shoot through your my body. I fight for a world championship in one month. My back was so bad I though it was going to interfere with…

Photos

Customer reviews

5.0 ★★★★★ 24 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jeff MLocal Guide · 33 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Google only goes to 5 stars. Genesis is a solid 6 stars! Awesome massage ! Highly recommend her! Much needed after my bike ride yesterday! She delivered!

Brent Marshall9 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely the best around. Super knowledgeable. Highly recommend

  • Price assessment: Great price
Angela Garcia7 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Walked in there feeling old and broken. Walked out feeling 18 again!! Genesis really fixed main issue which was my hand/wrist. It was hurting so much that it hurt to even pick up a cup. At the end of our session I was able to move it and pick anything up with ZERO pain!!! She is absolutely the best at what she does!

Dylan Gregg6 reviewsTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genesis worked out all the knots and muscle tightness I had been experiencing in my shoulder, I can’t remember the last time it felt this great. Super friendly and great atmosphere, definitely recommend!

Jeannie O'Neill6 reviewsTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genesis gives a wonderful massage. If you are in Galveston, be sure to book with her!

Victoria Guajardo7 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best ever all of my muscles totally 😌

Rhianna Swanbury3 reviewsTotal number of Google reviews Rhianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing! Genesis is absolutely lovely and really helped out an injury I was dealing with. Thank you!!

Response from the owner · 4 years ago

Thank you for the great review. Glad we could find a solution for your injury

Will Harrell6 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I compete regularly in Brazilian Jiu Jitsu and train on a daily basis. I had a competition on a Sunday and drive 8 hours the next day. My back tenses up into a big boy. I felt pain shoot through your my body. I fight for a world championship in one month. My back was so bad I though it was going to interfere with critical training in the final weeks before the competition. Genesis fixed that! She made a special accommodation to fit me in and immediately identified the issues I was having. A little over 90 minutes later I walked out completely restored! I come to Galveston once or twice a year and her massage table will become a regular stop for me. She’s fantastic! This was a sports massage—not the regular relaxation massage I also love. For athletes, this is the place.

Response from the owner · 4 years ago

Thank you Will. Can't wait to see you win the championships next month.

Donald White8 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great message !!

TirzahJoy McDaniel5 reviewsTotal number of Google reviews TirzahJoy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Genesis has the Midas touch I felt like I was floating. Very peaceful atmosphere and pleasant conversations. I left feeling incredible. Highly recommend and definitely going back!

Response from the owner · 4 years ago

Thank you TirzahJoy. It was truly my pleasure.

Galveston Sports Massage Therapy Services on Google Maps →

Business details