Norman Lattimore7 reviewsTotal number of Google reviews Norman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent Doctor and Staff !!!
Oasis Health Clinic
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%94+26.5Replies to reviews 8%76+6.3Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 141 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 34%
4.9 ★★★★★ 121 Google reviews · 21 photos
96%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
Oct 2026latest review
Oasis Health Clinic at a glance
Google reviewers rate Oasis Health Clinic 4.9 out of 5 based on 121 reviews, with the owner responding to 78 percent of feedback. Patients frequently praise the clinic for its punctuality, efficient appointment scheduling, and thorough medical examinations that include detailed explanations of treatment plans. Staff members are consistently described as kind, welcoming, and attentive to patient needs. However, one low-star review criticizes the clinic for failing to return phone calls from cash patients who lack insurance, noting that phones were forwarded to an answering service before the scheduled closing time.
- Google rating: 4.9 out of 5 from 121 reviews (96% five-star).
- Reviews on this page: 121 Google reviews (100 with written comments).
- Owner responses: the business replied to 78% of reviews.
- Most recent review: October 18, 2026.
- Service: Physical Therapist serving Galveston, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oasis Health Clinic: 93/100 on this factor. Category median: 96.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oasis Health Clinic: 94/100 on this factor. Category median: 96.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oasis Health Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oasis Health Clinic: 76/100 on this factor. Category median: 82.B
76
Bar = this company · dark tick = category median.
Star ratings
121 Google reviews we collected
- 5 stars11696%
- 4 stars32%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
- Praise149100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6946%
- Would recommend2315%
- Quality & results2215%
- Speed & response1611%
- Communication149%
- Honesty & trust53%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Victor Jackson and all his staff were very thorough, professional and kind.”
“The office is calm and inviting both on the phone and in person I highly recommend him to anyone looking for personalized medical care with heart.”
“Jackson is very thorough and actually listens to his patient.”
“We picked up our adult son at Houston Hobby for a quick visit to the Island.”
“Jackson listened to me and gave me real medical advice in a way that made me feel comfortable.”
“I genuinely, wholeheartedly recommend this clinic to anyone seeking a simple physician-led primary care experience.”
People customers mention
- Jackson 45 reviews
- Victor 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
sylvia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dr. Victor Jackson and all his staff were very thorough, professional and kind. Dr. Jackson listened to me and gave me real medical advice in a way that made me feel comfortable. He made sure I was understanding his treatment and recommendations for my health. I left his office feeling confident that we were working together in my health-care.
ColleenLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr Jackson and staff are so kind and helpful. I recommend this clinic for your medical needs!
LannieLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
All staff was friendly and welcoming. Took the time to Listen to my husband at his appointment.
LennardLocal Guide · 222 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr. Jackson and his staff are the best. Dr. Jackson is very thorough and actually listens to his patient. They do the blood work onsite and one stick. I have been a patient for 3 years. Highly recommend.
JohnLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The most exceptionally simple and straightforward health care experience I’ve ever had. I am thoroughly impressed with the ease of making an appointment, the throughput of the clinic, and the general easygoing kindness of each staff member. Crystalyne was an excellent nurse and phlebotomist, and Dr Jackson was…
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We were on vacation here in Galveston, and my husband started feeling bad. We chose this clinic over other minor emergencies. No one wants to sit in an emergency room all day. After a little paperwork they took us right in. The doctor was so nice and caring. The staff were equally kind as well. We were prescribed…
Photos
Customer reviews
4.9 ★★★★★ 121 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Michael Burdeos4 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic! I’ll be coming back here when ever I need medical care.
sylvia salinas9 reviewsTotal number of Google reviews sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Victor Jackson and all his staff were very thorough, professional and kind. Dr. Jackson listened to me and gave me real medical advice in a way that made me feel comfortable. He made sure I was understanding his treatment and recommendations for my health. I left his office feeling confident that we were working together in my health-care.
Chase Kennemer1 reviewTotal number of Google reviews Chase has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThankful for their services. Very kind and truthful.
Colleen CarlsonLocal Guide · 105 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Jackson and staff are so kind and helpful. I recommend this clinic for your medical needs!
Nate Ferriola2 reviewsTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing staff very kind!
Lannie MorrisLocal Guide · 80 reviewsTotal number of Google reviews Lannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAll staff was friendly and welcoming. Took the time to Listen to my husband at his appointment.
Lennard L. BrownLocal Guide · 222 reviewsTotal number of Google reviews Lennard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Jackson and his staff are the best. Dr. Jackson is very thorough and actually listens to his patient. They do the blood work onsite and one stick. I have been a patient for 3 years. Highly recommend.
John Caleb GrennLocal Guide · 68 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe most exceptionally simple and straightforward health care experience I’ve ever had. I am thoroughly impressed with the ease of making an appointment, the throughput of the clinic, and the general easygoing kindness of each staff member. Crystalyne was an excellent nurse and phlebotomist, and Dr Jackson was personable, empathetic, and thorough. I genuinely, wholeheartedly recommend this clinic to anyone seeking a simple physician-led primary care experience.
David Patterson6 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Jackson and rhe staff are courteous and helpful.
Business details
- Address: 1701 23rd St, Galveston, TX 77550
- Phone: (409) 539-5312
- Website: oasishealthcpl.com
- Service area: Galveston, TX