Experts Reviews · Company report
Garry Skaggs Appliance Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Garry Skaggs Appliance Service

Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 497 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garry Skaggs Appliance Service is better than 95% of appliance repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garry Skaggs Appliance Service is better than 92% of appliance repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garry Skaggs Appliance Service is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garry Skaggs Appliance Service is better than 96% of appliance repair.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garry Skaggs Appliance Service is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garry Skaggs Appliance Service is better than 100% of appliance repair.A
100

Reviews for your job

Customers hired Garry Skaggs Appliance Service for 8 kinds of job.

Garry Skaggs Appliance Service for dryer repair

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Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “Dryer repair” · showing 20

Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience from start to finish.

Dryer repair
greg11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service man was knowledgeable and friendly and he was able to rectify the problem with my dryer in a matter of minutes.

Paid $150–200Reasonable priceDryer repair
Kay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Garry Skaggs did a repair on our Speed Queen dryer steam boost feature. He was on time, knowledgeable & personable. Afterwards he explained the steam boost required settings, very helpful. Repair was covered by warranty. Highly recommend.

Paid $1–50Great priceDishwasher repairDryer repair
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I needed service for my dryer, so I called Skaggs, my go to appliance repair folks. They came when they said they would, gave me the cost before they got started, then finished up the job. Great experience.

Paid $350–400Reasonable priceDryer repair
Maddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Skaggs was great to work with! Brad was efficient and was able to fix both of my machines with ease. I would highly recommend!

Paid $100–150Dryer repairWashing machine repair
Stan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brad showed up early, diagnosed the problem, and quickly fixed the problem. Fortunately the whole thing was covered by warranty.

Dryer repair
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It took a little longer than we had hoped to schedule work and get needed part but that may have been unavoidable. Service man David was very pleasant and professional.

Paid $300–350Reasonable priceDryer repair
MatthewLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job taking care of my issues. Glad they caught some items that we had neglected and now will make sure get done.

Dryer repair
HeatherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used Skaggs many times over the years. Very professional, quick, reasonable service. Wouldn’t use anyone else! Thank you!

Customer photo from Heather's review
Paid $200–250Great priceDryer repairWashing machine repairWasher/dryer repair
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did A terrific job.

Dryer repairWashing machine repair
Trent8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did an excellent job repairing our dryer. Very timely and professional all the way through.

Paid $400–450Reasonable priceDryer repair
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Explained the issue and repaired it. Very noce

Paid $1–50Not sureDryer repair
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David Gray gave great service and I was happy with his recommendations.

Paid $200–250Reasonable priceRefrigerator/freezer repairDryer repair
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very knowledgeable and efficient. Would highly recommend.

Paid $150–200Reasonable priceDryer repair
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was thorough and promptly resolved the issue with the dryer. He even went beyond the repairs and cleaned out the dryer of lots of lint.

Paid $200–250Reasonable priceDryer repair
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Skaggs came to fix our Speed Queen dryer and the job was done quickly and accurately. We’ve always used Skaggs because we think they are the best in appliance repair. Always a great experience!

Paid $1–50Great priceDryer repair
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve been using Skaggs for many years. I always get good results and good service. Professional, knowledgeable and dependable always. Thanks Garry!

Paid $250–300Reasonable priceDryer repair
Tara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you for working us in and getting our replacement part so quickly for our dryer! Highly recommend Skaggs, they are incredibly professional.

Paid $1–50Great priceDryer repair
melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service! Very knowledgeable technician. Highly recommend them.

Dryer repair
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

David looked at my dryer and showed me what I needed to do to correct the problem that I was having. Also gave me tips on how to make my washer last longer.

Paid $100–150Great priceDryer repair

Show more dryer repair reviews (46 more) →

Price

$227-16% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair79$126–$371
Refrigerator/freezer repair69$132–$440
Dryer repair66$183–$365
Dishwasher repair24$114–$390
Washer/dryer repair17$126–$335
Refrigerator repair17$253–$427
Oven repair15$139–$427
Stove & cooktop repair7$126–$429

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