Experts Reviews · Company report
Garry Skaggs Appliance Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Garry Skaggs Appliance Service

Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 497 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garry Skaggs Appliance Service is better than 95% of appliance repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garry Skaggs Appliance Service is better than 92% of appliance repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garry Skaggs Appliance Service is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garry Skaggs Appliance Service is better than 96% of appliance repair.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garry Skaggs Appliance Service is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garry Skaggs Appliance Service is better than 100% of appliance repair.A
100

Reviews for your job

Customers hired Garry Skaggs Appliance Service for 8 kinds of job.

Garry Skaggs Appliance Service for refrigerator/freezer repair

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Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 69 Google reviews tagged “Refrigerator/freezer repair” · showing 20

D.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Skaggs are fantastic. Always used them.

Paid $500+Reasonable priceRefrigerator/freezer repair
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Extremely friendly, helpful, and thorough diagnosis and fix to our refrigerator issue.

Paid $150–200Great priceRefrigerator/freezer repair
Folami8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

David did an excellent job repairing my refrigerator. After diagnosing the issue, he proactively ordered all the necessary parts so he could complete the repair in a single return visit. He finished the work in under 30 minutes, and the refrigerator water supply issue is now fully resolved. Professional, efficient, and well prepared.

Paid $200–250Reasonable priceRefrigerator/freezer repair
d2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bradley was great at explaining things and got the fridge back operating with an hour if not before. Thanks

Paid $300–350Reasonable priceRefrigerator/freezer repair
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David was our technician. He was able to diagnose our problem and ordered our part the same day. Then, returned within 2 days and replaced the part. He did a good job and was very courteous.

Paid $350–400Reasonable priceRefrigerator/freezer repair
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brad provided excellent service and explanation of issue with our appliance. We were very pleased with Brad and Garry Skaggs service.

Paid $400–450Reasonable priceRefrigerator/freezer repair
PaulaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Appointment within 24 hrs of call. Brad very nice and explained all as he went along and reviewed estimate prior to work. Expensive but I guess everything is these days.

Paid $400–450Reasonable priceRefrigerator/freezer repair
lonholder4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David quickly diagnosed the issue on his first visit. He showed us the problem and explained why the compressor needed replacement. He needed to order the parts, so a second visit was required. On his second visit, he was able to replace the compressor in our refrigerator and put everything back together in about…

Paid $500+Reasonable priceRefrigerator/freezer repair
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David Gray gave great service and I was happy with his recommendations.

Paid $200–250Reasonable priceRefrigerator/freezer repairDryer repair
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very knowledgeable repairman. He explained the in problem and reviewed the repairs and warranty

Paid $350–400Reasonable priceRefrigerator/freezer repair
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very knowledgeable and personable. We will recommend to others and call again if needed.

Paid $200–250Reasonable priceRefrigerator/freezer repair
margaretLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Complicated refrigerator repair, but Garry quickly and correctly identified the issue and resolved our problem. Personable, experienced, and reasonably priced.

Reasonable priceRefrigerator/freezer repair
LisaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My 1953 GE COMBINATION REFRIGERATOR stopped cooling. I initially thought the compressor finally failed and was prepared to replace my beloved vintage fridge. David from Skaggs Appliance Service came and replaced the relay that connects to the compressor. My 73 yr. old fridge is now back up and running. They just do…

Customer photo from Lisa's reviewCustomer photo from Lisa's review
Paid $300–350Reasonable priceRefrigerator/freezer repair
Brooks4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick diagnosis of a pooched motherboard. Replaced it three days later. Quick and efficient.

Reasonable priceRefrigerator/freezer repair
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was helpful and polite all the way from scheduling through completion.

Paid $300–350Reasonable priceDishwasher repairRefrigerator/freezer repair
Marshall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick honest service

Paid $300–350Reasonable priceRefrigerator/freezer repair
Stan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

David was great he is an Appliance wizard. Great job and great to talk with

Paid $450–500Reasonable priceRefrigerator/freezer repair
Willard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Quick, on time, knowledgeable.

Paid $350–400Not sureRefrigerator/freezer repair
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service

Paid $100–150Reasonable priceRefrigerator/freezer repair
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dependable, efficient and professional. These are the guys to use for an appliance repair.

Paid $400–450Reasonable priceRefrigerator/freezer repair

Show more refrigerator/freezer repair reviews (49 more) →

Price

$227-16% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair79$126–$371
Refrigerator/freezer repair69$132–$440
Dryer repair66$183–$365
Dishwasher repair24$114–$390
Washer/dryer repair17$126–$335
Refrigerator repair17$253–$427
Oven repair15$139–$427
Stove & cooktop repair7$126–$429

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