How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGentle Giant Moving Company
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 834 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for interstate moving
Clear ✕All 38 Google reviews tagged “Interstate moving” · showing 20
Gentle Giant Movers just moved my 83 year old sister’s items from the Northern Neck of Virginia to the Boston, MA area last week. We could not have asked for a more professional, efficient, kind, and hard working crew of three of the nicest guys we’ve ever met. I cannot say enough good things about them. I recommend them without reservation!
The crew were great! They handled everything with care, and were pleasant and professional. I could not ask for more.
This was my first time hiring movers for an interstate move that included a few weeks of storage so I was naturally nervous about losing or damaging any items. The minute the movers came to my place to pack up stuff and I saw them inventory every single item, I knew my things were in good hands. It was all accounted…
Armin, Vincent and Jonathan did a great job moving us into a challenging Georgetown townhouse - lots of stairs and tricky corners. We had plan b lines up for some items but the guys were able to get them where we wanted them.
I will never use another moving company again! As a former military family we experienced dozens of movers and Gentle Giants is by far the best we’ve ever worked with - they are in their own superior category. The communication is outstanding and movers themselves are absolute professionals- polite, caring and…
Gentle Giant's moving crew was on time for our move, highly professional, fast (beating their own estimate by a couple of hours), and without incident. Their back-office staff was equally professional and helpful. They helped ensure a typically stressful day was stress-free.
Gentle Giant far surpassed our expectations. We were so impressed by their fairness and work ethic that we will never use a different moving company. The crew was so hard working, and positive during a very difficult logistical move. Our final bill was actually less than the estimate! If you need a moving…
Our move was cross-country from Baltimore to Reno. I could not be more pleased with Gentle Giant’s performance in every aspect of the move. From the original estimate to the move coordination/communication to both the pick up and delivery, everyone was just exceptional. Friendly, courteous, focused. By far the best…
My fiancé and I were thoroughly impressed with Gentle Giant Movers. They communicated with us frequently and clearly, showed up on time, handled our items with care, were efficient, friendly, and even helped us unload our personal vehicles in addition to the moving van. From start to finish, Lukas and Jimmy did an…
Would give higher than 5 stars if able. Three professional movers, Armin, Octavian and Erick, handled our move perfectly. Called before to keep us in the loop, expertly wrapped the furniture/other and moved quickly into and out of the truck. I called around and fortunately landed on Gentle Giant. If in the…
The whole process was very easy. We shopped around a fair bit and Gentle Giant was the best value. The crews that showed up were professional and worked really hard. Nothing was broken or lost.
Gentle Giants communicated very well! The team of Octavian, Buenaventura and Jimmy were professional and hustled. Our move was very smooth and much appreciated. Really appreciated have 3 people.
Gentle Giant did an outstanding job moving my daughter in to her DC apartment. Javier and Paul were 5 star, great care taken with everything, efficient and extremely hard working! They were both perfect. I highly recommend Gentle Giant!!
This is our second time using Gentle Giant for our move, and just like last time, everything was exceptional. The movers were extremely efficient, kind, helpful, and made moving, feel easy. We drove across state lines for this move, and they got to our place quickly. The team (Karun, Kevin, Mohammed and Frankie were…
Outstanding, hardworking, and courteous staff make any business better, and the folks at Gentle Giant really have that down. They're pricier, but you definitely get what you're paying for with this moving company. I've used them twice, over a decade apart, and I couldn't be more pleased with their packing and moving and setting up services.
Dex and Karai were so pleasant and helpful with our move! They were patient when asked to move a dresser and bookshelf three times because we weren’t positive on the exact location in the room they were moving it into. They even assisted with moving a table to make more room for the furniture. They were extremely…
Five stars, no hesitation. We moved from Rosslyn, Virginia, to Cambridge, Massachusetts — full interstate, significant volume — and Gentle Giant was worth every dollar. Let me be upfront: it's not cheap. But this is a textbook "you get what you pay for" situation. From the moment they showed up, I didn't lift a…
I used to think moving was AWFUL! And, yes -- a lot of the packing and sorting is still awful -- but Gentle Giant makes the final part of the move a breeze. Truly! They expertly finish packing stuff you didn't get to or need help with (like artwork and fragile items) and move everything out smoothly and quickly.…
Everything about this move went beautifully. Dominique was wonderful and the 3 gentlemen who did the actual move were terrific. I wholeheartedly recommend Gentle Giant in general and these individuals in particular. The men really made sure everything was placed as we needed it to be in the new home. Thoughtful and professional. Top notch.
The crews in both Northern Virginia and Boston did an exceptional job. Great attitudes, clear communication, nothing broken or damaged. Just excellent all around. Will be using them if I ever move again
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 151 | $569–$1.4k |
| Moving-related packing | 44 | $415–$1.4k |
| Interstate moving | 38 | $1.6k–$4.9k |
| Oversized-item moving | 30 | $135–$556 |
| In-state moving | 27 | $731–$2.1k |
| Moving-related storage | 15 | $375–$786 |
| Vehicle transport | 7 | — |
| Senior moving | 5 | $410–$1.3k |
