How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGentle Giant Moving Company
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 834 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for interstate moving
Clear ✕All 38 Google reviews tagged “Interstate moving”
Gentle Giant Movers just moved my 83 year old sister’s items from the Northern Neck of Virginia to the Boston, MA area last week. We could not have asked for a more professional, efficient, kind, and hard working crew of three of the nicest guys we’ve ever met. I cannot say enough good things about them. I recommend them without reservation!
The crew were great! They handled everything with care, and were pleasant and professional. I could not ask for more.
This was my first time hiring movers for an interstate move that included a few weeks of storage so I was naturally nervous about losing or damaging any items. The minute the movers came to my place to pack up stuff and I saw them inventory every single item, I knew my things were in good hands. It was all accounted…
Armin, Vincent and Jonathan did a great job moving us into a challenging Georgetown townhouse - lots of stairs and tricky corners. We had plan b lines up for some items but the guys were able to get them where we wanted them.
I will never use another moving company again! As a former military family we experienced dozens of movers and Gentle Giants is by far the best we’ve ever worked with - they are in their own superior category. The communication is outstanding and movers themselves are absolute professionals- polite, caring and…
Gentle Giant's moving crew was on time for our move, highly professional, fast (beating their own estimate by a couple of hours), and without incident. Their back-office staff was equally professional and helpful. They helped ensure a typically stressful day was stress-free.
Gentle Giant far surpassed our expectations. We were so impressed by their fairness and work ethic that we will never use a different moving company. The crew was so hard working, and positive during a very difficult logistical move. Our final bill was actually less than the estimate! If you need a moving…
Our move was cross-country from Baltimore to Reno. I could not be more pleased with Gentle Giant’s performance in every aspect of the move. From the original estimate to the move coordination/communication to both the pick up and delivery, everyone was just exceptional. Friendly, courteous, focused. By far the best…
My fiancé and I were thoroughly impressed with Gentle Giant Movers. They communicated with us frequently and clearly, showed up on time, handled our items with care, were efficient, friendly, and even helped us unload our personal vehicles in addition to the moving van. From start to finish, Lukas and Jimmy did an…
Would give higher than 5 stars if able. Three professional movers, Armin, Octavian and Erick, handled our move perfectly. Called before to keep us in the loop, expertly wrapped the furniture/other and moved quickly into and out of the truck. I called around and fortunately landed on Gentle Giant. If in the…
The whole process was very easy. We shopped around a fair bit and Gentle Giant was the best value. The crews that showed up were professional and worked really hard. Nothing was broken or lost.
Gentle Giants communicated very well! The team of Octavian, Buenaventura and Jimmy were professional and hustled. Our move was very smooth and much appreciated. Really appreciated have 3 people.
Gentle Giant did an outstanding job moving my daughter in to her DC apartment. Javier and Paul were 5 star, great care taken with everything, efficient and extremely hard working! They were both perfect. I highly recommend Gentle Giant!!
This is our second time using Gentle Giant for our move, and just like last time, everything was exceptional. The movers were extremely efficient, kind, helpful, and made moving, feel easy. We drove across state lines for this move, and they got to our place quickly. The team (Karun, Kevin, Mohammed and Frankie were…
Outstanding, hardworking, and courteous staff make any business better, and the folks at Gentle Giant really have that down. They're pricier, but you definitely get what you're paying for with this moving company. I've used them twice, over a decade apart, and I couldn't be more pleased with their packing and moving and setting up services.
Dex and Karai were so pleasant and helpful with our move! They were patient when asked to move a dresser and bookshelf three times because we weren’t positive on the exact location in the room they were moving it into. They even assisted with moving a table to make more room for the furniture. They were extremely…
Five stars, no hesitation. We moved from Rosslyn, Virginia, to Cambridge, Massachusetts — full interstate, significant volume — and Gentle Giant was worth every dollar. Let me be upfront: it's not cheap. But this is a textbook "you get what you pay for" situation. From the moment they showed up, I didn't lift a…
I used to think moving was AWFUL! And, yes -- a lot of the packing and sorting is still awful -- but Gentle Giant makes the final part of the move a breeze. Truly! They expertly finish packing stuff you didn't get to or need help with (like artwork and fragile items) and move everything out smoothly and quickly.…
Everything about this move went beautifully. Dominique was wonderful and the 3 gentlemen who did the actual move were terrific. I wholeheartedly recommend Gentle Giant in general and these individuals in particular. The men really made sure everything was placed as we needed it to be in the new home. Thoughtful and professional. Top notch.
The crews in both Northern Virginia and Boston did an exceptional job. Great attitudes, clear communication, nothing broken or damaged. Just excellent all around. Will be using them if I ever move again
Incredible movers! Made my experience much easier.
If you have never conducted a household move with a terrible moving company you probably would not fully appreciate how good a job Gentle Giant will do. We have used them for two moves: one local, with storage for several months; and one involving a longer distance. Our most recent experience, moving from Northern…
They moved my son and they were on time even early and very helpful and efficient
We only have the best things to say about Gentle Giant movers. We just had a long and difficult move from DC to Reston and they moved quickly, efficiently, and ALL of our furniture arrived in perfect condition - not even a scratch. Gabe, Eric, and Owen made an impressive team. They were respectful, kind,…
We’ve used Gentle Giant since 2004, moving from Va. Beach to Boston and back again. And now once again as we downsize from our DC home to a smaller place in the District. Also, this past weekend Gentle Giant took a truckload of our furnishings to our son in Virginia Beach. All splendidly done. They are exactly what…
I used Gentle Giant for a Maryland to Pennsylvania move the can't say enough great things about the service, especially the crew. Milos, Zachary and Ryan were fantastic. Polite, friendly, and professional all while take excellent care of our belongings. HIGHLY recommend Gentle Giant for you next move!
We've moved 4 times in the last 10 years and Gentle Giant was by far the best moving company we have ever used -- there really was no comparison. They packed up our 2 bedroom apartment in less than 5 hours and moved and unpacked in another 3 hours. Every person I interacted with at GG was professional, courteous,…
My team was responsive, efficient, and professional. They arrived early and worked through the snow to get my things to my destination. I was impressed with their teamwork and the careful way they transported my items. I was also impressed with the move coordinator's thoroughness prior to the move and her follow-up afterwards. I highly recommend!
Hiring Gentle Giant was an absolutely amazing experience from beginning to end. In requesting a quote the representatives were quick to respond and they didn’t try to charge an insane amount like other companies to move from DC to Arlington where other’s consider it to be a “long distance move” because it’s a…
Used these guys for an out of state move. They moved my stuff from my 4th floor apartment into a uhaul. Everything was packed securely and in good time. Great experience.
Gentle Giant helped us move from DC to Annapolis. We wanted to get as much moved in one go as we could, so we prepped tons of boxes and furniture for them. Dex, Dakari and Erick came in, got the lay of the land, and started working. Hard. They loaded that truck non-stop, with great efficiency, yet with great care.…
Our experience with Gentle Giant was a great one from start to finish. From the initial estimate to working with our move coordinator, Dominique, to the crew of Dex, Erik and Ish, we highly recommend Gentle Giant. The level of coordination, clarity, responsiveness and efficiency was highly appreciated and not taken…
Best moving experience I’ve ever had! The movers were professional, courteous, and thoughtful. In my experience with other movers, there was always at least one thing that went wrong. However this move was super efficient and hassle-free. The crew took direction extremely well. They were extra careful with fragile…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 151 | $569–$1.4k |
| Moving-related packing | 44 | $415–$1.4k |
| Interstate moving | 38 | $1.6k–$4.9k |
| Oversized-item moving | 30 | $135–$556 |
| In-state moving | 27 | $731–$2.1k |
| Moving-related storage | 15 | $375–$786 |
| Vehicle transport | 7 | — |
| Senior moving | 5 | $410–$1.3k |
