How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGentle Giant Moving Company
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 834 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for local moving
Clear ✕All 151 Google reviews tagged “Local moving” · showing 20
We used full packing and moving services with storage. Both the packing team (Paul, Gabe, Javier) and the moving team (Paul, Kevin, Daniel, Gerson) were wonderful! They were friendly, kind, interactive, and diligent. They wasted no time in getting started and worked solid until the job was done. We used Gentle…
We used Gentle Giants to wrap and load our furniture into a U-Haul truck we rented. We were happy with their response, communication and professional attitude for the initial phase and when it came to the wrapping and loading we continued to be impressed. Dakarai, Donny and Cameron were awesome. We plan to use them again. They are reasonably priced too.
Gentle Giant did a terrific job for me. Everyone I worked with from the packers to the movers were kind, hard working and efficient. They took very good care of all my belongings. I highly recommend Gentle Giant to anyone looking for an excellent moving company!
Gentle giant aha a great team. Fast and thorough.
We had the most positive experience moving with Gentle Giant and could not recommend them enough. While it was a more premium price point than what we’ve seen elsewhere, the amount of care, communication, and professionalism was well worth the investment. Not only did the team handle our items with extreme care,…
Donny, Kevin and Raily were wonderful to work with. They took extra care of all of my items and made sure everything was put back together (sleep number bed, treadmill, etc) and functioning correctly before they left. I wouid definitely recommend Gentle Giant and this crew for exceptional professionalism and care of…
Paul and Gerson did an amazing job moving my furniture and boxes for my DC apartment. They both were quick, kind, professional and kept all of my stuff safe/not damaged. Thank you!!
I just used Gentle Giant to move houses. The team was amazing. They were careful, communicated very well, and very efficient. I highly recommend their services. The team was led by Amin (who was amazing) and all of the crew (including Paul, Mohamed, Erick, Alonso, Buenaventura, Gerson, Kevin, Jimmy, and Octavian) were professional, friendly, and helpful!
⭐⭐⭐⭐⭐ I had such a great experience with this moving company! The movers were incredibly patient, caring, and professional throughout the entire process. They handled our belongings with care and never made us feel rushed, even during the more stressful parts of moving. They were also so kind and easy to work…
Thank you Gentle Giant! Dakarai & Mason made the moving process easy and they were so quick and efficient. I appreciate their professionalism and respect for my items as if it were their own. Grateful for the whole team especially Dominique for her effective communication and dedication to ensuring I understood the whole process. Highly recommended.
Great, friendly team! The truck showed up on time with a team of 2, and the other 2 team members came a couple hours later. They worked efficiently and carefully and wrapped up only half an hour behind schedule. The office team was also extremely responsive to questions. Would definitely use again!
I rarely leave reviews, but I've used Gentle Giant for two moves now (apartment to apartment and apartment to house) and they're head and shoulders the best. Always efficient, careful, and quick, and they've always been willing to make sure things are perfect before heading out. This time, I had a piece of…
Gentle Giant's moving crew was on time for our move, highly professional, fast (beating their own estimate by a couple of hours), and without incident. Their back-office staff was equally professional and helpful. They helped ensure a typically stressful day was stress-free.
Gentle Giant far surpassed our expectations. We were so impressed by their fairness and work ethic that we will never use a different moving company. The crew was so hard working, and positive during a very difficult logistical move. Our final bill was actually less than the estimate! If you need a moving…
I’ve done multiple moves with Gentle Giant and wholeheartedly recommend them. For this move, our crew was faster than estimated and the whole process came in under budget, which is always a plus. Paul, Andre, Karun, and Dylan were so nice to work with and very careful packing and moving our stuff, including delicate…
Have now had 2 great moving experiences with Gentle Giants. Dex and Francis were incredibly efficient, professional, and kind! Highly recommend
Excellent service. Great attitude, hard working people and efficient system that works to move things with care and quite quickly. Thanks for great work Paul, Jimmy, Mason, Brandon, Bobby!!!
Everything was great! Such an awesome team. I wasn't completely ready, yet they filled all the gaps that I had missed and still stayed on schedule. Great job!
On time, incredibly professional and communicative. Friendly, fast and truly "gentle."
The moving team was fast, efficient, knowledgeable about their craft, courteous (even kind!) to us as we dealt with the chaos of the move. They worked well as a team, respecting each others' skills and safety. Happy to recommend !
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 151 | $569–$1.4k |
| Moving-related packing | 44 | $415–$1.4k |
| Interstate moving | 38 | $1.6k–$4.9k |
| Oversized-item moving | 30 | $135–$556 |
| In-state moving | 27 | $731–$2.1k |
| Moving-related storage | 15 | $375–$786 |
| Vehicle transport | 7 | — |
| Senior moving | 5 | $410–$1.3k |
