How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGentle Giant Moving Company
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 834 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for moving-related packing
Clear ✕All 44 Google reviews tagged “Moving-related packing” · showing 20
We used full packing and moving services with storage. Both the packing team (Paul, Gabe, Javier) and the moving team (Paul, Kevin, Daniel, Gerson) were wonderful! They were friendly, kind, interactive, and diligent. They wasted no time in getting started and worked solid until the job was done. We used Gentle…
We used Gentle Giants to wrap and load our furniture into a U-Haul truck we rented. We were happy with their response, communication and professional attitude for the initial phase and when it came to the wrapping and loading we continued to be impressed. Dakarai, Donny and Cameron were awesome. We plan to use them again. They are reasonably priced too.
Gentle Giant did a terrific job for me. Everyone I worked with from the packers to the movers were kind, hard working and efficient. They took very good care of all my belongings. I highly recommend Gentle Giant to anyone looking for an excellent moving company!
Gentle Giant Movers just moved my 83 year old sister’s items from the Northern Neck of Virginia to the Boston, MA area last week. We could not have asked for a more professional, efficient, kind, and hard working crew of three of the nicest guys we’ve ever met. I cannot say enough good things about them. I recommend them without reservation!
I just used Gentle Giant to move houses. The team was amazing. They were careful, communicated very well, and very efficient. I highly recommend their services. The team was led by Amin (who was amazing) and all of the crew (including Paul, Mohamed, Erick, Alonso, Buenaventura, Gerson, Kevin, Jimmy, and Octavian) were professional, friendly, and helpful!
Great, friendly team! The truck showed up on time with a team of 2, and the other 2 team members came a couple hours later. They worked efficiently and carefully and wrapped up only half an hour behind schedule. The office team was also extremely responsive to questions. Would definitely use again!
Gentle Giant's moving crew was on time for our move, highly professional, fast (beating their own estimate by a couple of hours), and without incident. Their back-office staff was equally professional and helpful. They helped ensure a typically stressful day was stress-free.
Gentle Giant far surpassed our expectations. We were so impressed by their fairness and work ethic that we will never use a different moving company. The crew was so hard working, and positive during a very difficult logistical move. Our final bill was actually less than the estimate! If you need a moving…
I’ve done multiple moves with Gentle Giant and wholeheartedly recommend them. For this move, our crew was faster than estimated and the whole process came in under budget, which is always a plus. Paul, Andre, Karun, and Dylan were so nice to work with and very careful packing and moving our stuff, including delicate…
Gentle Giant made our move completely stress-free from start to finish. They handled both our packing and our move, and the entire team went above and beyond every step of the way. Everyone was incredibly professional, friendly, and hardworking. What stood out most was their attitude—nothing ever felt like an…
We had a fantastic experience with Gentle Giants. They were great with communication, thorough with details, and able to do a high-quality job on very short notice. The individual movers who worked with us - Alonso, Erick, & Karun - were wonderful to work with, They were timely, kind, efficient, and thoughtful. They…
★★★★★ Outstanding Experience with Gentle Giant I cannot say enough good things about Gentle Giant and the crew that handled my move. I called on very short notice because I needed to move urgently due to a significant pest issue in my building that was not going to be resolved quickly. From my very first…
Jimmy and Paul truly made a difference in my move. I cannot say more incredible things about the two of them. Start to finish from the initial communication with the office. Then the two gentleman did a fantastic job on both ends. I wish I used them for my move 18 months ago, it would have been so much better. I highly recommend this company.
My crew was coordinated, careful, and fast, accomplishing the move hours below the top of the time estimate for my small, short distance residential move - despite my inability to get a loading dock open for most of an hour. While the price was a bit high, I found it was well worth it.
Fantastic experience - super easy move, almost too easy! Everything was packed up with care, moved quickly and carefully through both buildings and organized perfectly. I could not recommend Gentle Giant more! Especially with a tight turnaround on availability on my end, they made it a breeze.
Special Thanks to you Dominique Powell and your outstanding team great , critical thinking skills and very professional in their craft. 100% (Paul Lord, Kyle Williams and Mason Severtson).
I used to think moving was AWFUL! And, yes -- a lot of the packing and sorting is still awful -- but Gentle Giant makes the final part of the move a breeze. Truly! They expertly finish packing stuff you didn't get to or need help with (like artwork and fragile items) and move everything out smoothly and quickly.…
I’m someone who has always handled my own moves — including multiple cross-country relocations — so hiring a packing and moving company was completely outside my comfort zone. I was honestly nervous and a little apprehensive going into it. That said, every positive review I read beforehand turned out to be…
Dex, and Antonio are the most efficient and professional employees anyone could hope for, they make sure every item is safely wrapped and stored for transportation and are just genuinely polite. The most impressive feat of their day was moving a 10ft solid wood conference room table down three flights of stairs…
Absolutely the best moving company I have used over the last 10 years and highly recommend Gentle Giant. The team contacted me the morning of the move to keep me posted of their arrival time which was on-time. A team of three professional and friendly men showed up, and they went to great lengths to safely pack/wrap…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 151 | $569–$1.4k |
| Moving-related packing | 44 | $415–$1.4k |
| Interstate moving | 38 | $1.6k–$4.9k |
| Oversized-item moving | 30 | $135–$556 |
| In-state moving | 27 | $731–$2.1k |
| Moving-related storage | 15 | $375–$786 |
| Vehicle transport | 7 | — |
| Senior moving | 5 | $410–$1.3k |
