How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGentle Giant Moving Company
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 834 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for moving-related storage
Clear ✕All 15 Google reviews tagged “Moving-related storage”
We used full packing and moving services with storage. Both the packing team (Paul, Gabe, Javier) and the moving team (Paul, Kevin, Daniel, Gerson) were wonderful! They were friendly, kind, interactive, and diligent. They wasted no time in getting started and worked solid until the job was done. We used Gentle…
Gentle Giant did a terrific job for me. Everyone I worked with from the packers to the movers were kind, hard working and efficient. They took very good care of all my belongings. I highly recommend Gentle Giant to anyone looking for an excellent moving company!
I’m someone who has always handled my own moves — including multiple cross-country relocations — so hiring a packing and moving company was completely outside my comfort zone. I was honestly nervous and a little apprehensive going into it. That said, every positive review I read beforehand turned out to be…
Absolutely the best moving company I have used over the last 10 years and highly recommend Gentle Giant. The team contacted me the morning of the move to keep me posted of their arrival time which was on-time. A team of three professional and friendly men showed up, and they went to great lengths to safely pack/wrap…
We’ve used Gentle Giant since 2004, moving from Va. Beach to Boston and back again. And now once again as we downsize from our DC home to a smaller place in the District. Also, this past weekend Gentle Giant took a truckload of our furnishings to our son in Virginia Beach. All splendidly done. They are exactly what…
I contacted Gentle Giant for a quote on moving services and ended up receiving great advice on planning my move even if it wasn’t in their best interest. The team called in advance to confirm, arrived on time and extremely prepared to help in any way they could. Dex, Karai, and Erick helped pack up my apartment and…
Very professional and did a great job Top notch communication throughout the whole process
We are having extensive renovations done to our home's second floor. Due to a misunderstanding with the general contractor, I needed all of the furniture removed as soon as possible. I had used Gentle Giants before for our last move and also knew them from the great volunteer work they do in our community. They…
Gentle Giant could not have been more friendly, professional, and careful with our things. They made a stressful day much less so.
Gentle Giants are seriously the best moving company we’ve ever used. They were thorough, professional, efficient, safe, and lovey people to work with. We’ve worked with some pretty bad moving companies and we will always use Gentle Giants for our future moves. I can’t recommend them enough!
The movers were great! I had packed most of my apartment beforehand. They worked quickly and efficiently. They packed my remaining items well and were sure to ask me if they had any questions. My furniture and electronics were packed well. They were also very pleasant and I'm very happy. The prices were much less than I expected.
I had Gentle Giant move me out of my apartment in DC, and store my items until I found another place. They were great about packing everything up, very diligent with taking images of every item and tracking it, and best of all I was able to work while they packed up (AKA I only had to tell them what to do one time).…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 151 | $569–$1.4k |
| Moving-related packing | 44 | $415–$1.4k |
| Interstate moving | 38 | $1.6k–$4.9k |
| Oversized-item moving | 30 | $135–$556 |
| In-state moving | 27 | $731–$2.1k |
| Moving-related storage | 15 | $375–$786 |
| Vehicle transport | 7 | — |
| Senior moving | 5 | $410–$1.3k |
