How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREGentle Giant Moving Company
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 834 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for oversized-item moving
Clear ✕All 30 Google reviews tagged “Oversized-item moving” · showing 20
I just used Gentle Giant to move houses. The team was amazing. They were careful, communicated very well, and very efficient. I highly recommend their services. The team was led by Amin (who was amazing) and all of the crew (including Paul, Mohamed, Erick, Alonso, Buenaventura, Gerson, Kevin, Jimmy, and Octavian) were professional, friendly, and helpful!
Great, friendly team! The truck showed up on time with a team of 2, and the other 2 team members came a couple hours later. They worked efficiently and carefully and wrapped up only half an hour behind schedule. The office team was also extremely responsive to questions. Would definitely use again!
Gentle Giant's moving crew was on time for our move, highly professional, fast (beating their own estimate by a couple of hours), and without incident. Their back-office staff was equally professional and helpful. They helped ensure a typically stressful day was stress-free.
Gentle Giant far surpassed our expectations. We were so impressed by their fairness and work ethic that we will never use a different moving company. The crew was so hard working, and positive during a very difficult logistical move. Our final bill was actually less than the estimate! If you need a moving…
Gentle Giant Moving Company is truly elite. They moved my family from one DC rowhome to another, which involved large items, tons of steps, and tight spaces. The team was professional, skilled, friendly and a joy to be around. They made moving our refrigerator and Green Egg grill look like no problem at all. Hiring…
Gentle Giant made our move completely stress-free from start to finish. They handled both our packing and our move, and the entire team went above and beyond every step of the way. Everyone was incredibly professional, friendly, and hardworking. What stood out most was their attitude—nothing ever felt like an…
I never leave reviews but let me tell you, this company, customer service and movers are phenomenal. We had a lot of boxes and heavy furniture (which I felt horrible about) but we really needed help and reliable people to help secure our valuables and these were the guys. I can’t recommend this company enough and if…
Jimmy and Paul truly made a difference in my move. I cannot say more incredible things about the two of them. Start to finish from the initial communication with the office. Then the two gentleman did a fantastic job on both ends. I wish I used them for my move 18 months ago, it would have been so much better. I highly recommend this company.
From setting up the move to the move itself, everything went smoothly with Gentle Giants. Professional, prompt, and kind communication. Transparent pricing and billing. Knowledgeable and friendly staff. A very special thank you to Paul, Mohamed, and Tyler for their excellent work! We highly recommend Gentle Giants.
very good experience...some big things to move too.
Fantastic experience - super easy move, almost too easy! Everything was packed up with care, moved quickly and carefully through both buildings and organized perfectly. I could not recommend Gentle Giant more! Especially with a tight turnaround on availability on my end, they made it a breeze.
Kyle, Dex, and Tanner were extremely professional and efficient, and they communicated very well throughout the process. They have my highest recommendation.
I used to think moving was AWFUL! And, yes -- a lot of the packing and sorting is still awful -- but Gentle Giant makes the final part of the move a breeze. Truly! They expertly finish packing stuff you didn't get to or need help with (like artwork and fragile items) and move everything out smoothly and quickly.…
Paul and Mohamed move a heavy custom built armoire up 2 stories. They were very careful with the furniture and mindful of my house. They were intentional about preventing scratches on my hardwood floors and walls. I've used Gentle Giants for 6 years and they always do a great job whether they are moving my entire house or one heavy piece of furniture.
Dex, and Antonio are the most efficient and professional employees anyone could hope for, they make sure every item is safely wrapped and stored for transportation and are just genuinely polite. The most impressive feat of their day was moving a 10ft solid wood conference room table down three flights of stairs…
Absolutely the best moving company I have used over the last 10 years and highly recommend Gentle Giant. The team contacted me the morning of the move to keep me posted of their arrival time which was on-time. A team of three professional and friendly men showed up, and they went to great lengths to safely pack/wrap…
Excellent, quality move. They covered every need. I recommend them for anybody.
Gentle Giant Movers was super easy and handled all of my furniture with ease. Taner and Gino were friendly, calm, and easy to work with. When faced with an unexpected parked car in the moving spot, they were able to pivot without any issue or complaint. They even took care of my plants! Highly recommend this company.
We had Zachary and Andre help us for our move and when I say they were phenomenal, that is not an understatement! Professional, friendly, and SO hardworking. We have a couch that can't be taken apart and our new place has a very tight entryway. About a half hour into trying to find a way to get the couch into the…
The best movers we have ever encountered, from initial contact through move day. We used Gentle Giant for a local move for large furniture and books. Milos, Andre, and Brian were the most professional moving crew we have ever had (combined 18 lifetime moves with my wife). They were respectful of our property,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 151 | $569–$1.4k |
| Moving-related packing | 44 | $415–$1.4k |
| Interstate moving | 38 | $1.6k–$4.9k |
| Oversized-item moving | 30 | $135–$556 |
| In-state moving | 27 | $731–$2.1k |
| Moving-related storage | 15 | $375–$786 |
| Vehicle transport | 7 | — |
| Senior moving | 5 | $410–$1.3k |
