House cleaning service · Monroe, GA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%69+4.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 54 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★347 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$240typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Get It Together Cleaning Services five stars based on 347 reviews, noting that the owner replies to 91% of feedback. Customers frequently praise the team for punctuality, thorough attention to detail, and flexible communication regarding schedules and specific cleaning requests. While most describe the pricing as competitive and the service as professional, one low-star review criticized a promotional offer for lacking clear upfront information about minimum booking requirements and total costs.
Google rating: 5.0 out of 5 from 347 reviews (98% five-star).
Reviews on this page: 347 Google reviews (331 with written comments, 12 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 26, 2026.
Service: Apartment Cleaning Service serving Monroe, Georgia.
Data from Google, last updated October 27, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get It Together Cleaning Services: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get It Together Cleaning Services: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get It Together Cleaning Services: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Get It Together Cleaning Services: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get It Together Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get It Together Cleaning Services: 69/100 on this factor. Category median: 74.B
69
Bar = this company · dark tick = category median.
Star ratings
347 Google reviews we collected
5.0of 5
5 stars34098%
4 stars62%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 331 written reviews
99%praise
Praise57399%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price717%
Reasonable3276%
Overpriced00%
Not sure37%
$240-11% vs typical apartment cleaning services
Middle half of what 25 customers paid ($209–$385) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results19634%
Staff & attitude14325%
Speed & response8214%
Would recommend8114%
Communication346%
Honesty & trust254%
Price & value163%
What customers talk about
We read 331 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bryanna and Jessica did an amazing job cleaning our house!”
“They are great with communication and professionalism!”
“Bryanna is magic, she makes everything sparkle- so fast.”
“I would definitely recommend them to anyone looking for a good house cleaning service!”
“I love that a client can communicate directly with the owner.”
“Into the manager, autumn, these two employees are highly valuable I trust and will definitely use them again”
“Because of that, the “free voucher” feels misleading and more like a way to get leads for high-priced services rather than a true free offer.”
“I was quoted a fair price and my lady (Jada W) arrived on time, prepared to get busy!”
People customers mention
Latoya17 reviews
Alyssa14 reviews
Adrienne13 reviews
Jessica9 reviews
Bryanna9 reviews
Autumn7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Get It Together Cleaning Services for 3 kinds of job. Pick one to see what they paid and said.
Nicole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I booked a Deluxe Deep Clean. My home felt clean, and didn't have an overwhelming chemical cleaner smell when I walked in. Adrienne and Latoya were prompt and efficient. The pricing was competitive and they were willing to work with me to get my highest priority tasks completed. Autumn is friendly and professional.
Paid $450–500Reasonable price
Katie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Latoya was amazing! She had our cleaning done in 2 1/4 hours, and it looked awesome!
Paid $150–200
Angela9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
Jada was excellent. She was extremely thorough in cleaning my dad’s house. She took her time and was able to make things look better than I had hoped.
Paid $400–450Reasonable price
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
This business is a must have for anyone that needs a top tier clean. I came home and everything was perfect. Special requests like laundry are even honored with this group. I highly recommend Get It Together cleaning. All the cleaners are nice, professional, and courteous.
Paid $200–250
Theresa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jada did an awesome job on all my bathrooms. Really appreciate all her hard work.
Paid $300–350Reasonable price
Sheri6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
Bryanna came and helped us get our bathrooms, baseboards and floors in order. She was very communicative and efficient. Great customer service!
Latoya did an excellent job at our house. The little details made the whole experience great. She made the beds better than I ever could . Stove is spotless and bathrooms too. I would recommend Latoya , she is awesome
Response from the owner · 8 hours ago
Thank you so much for the wonderful review, Brian! We are thrilled Latoya's attention to detail made the whole experience great and will share your kind words with her. Knowing you would recommend her means a lot, and we look forward to the opportunity to serve you again!
Patty1 reviewiTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
I love how they work with me and my schedule. Very reliable!
Response from the owner · a day ago
Thank you, Patty. We really appreciate your kind words and are glad our flexible scheduling works for you. Reliability is important to us, and we are happy it shows. We look forward to continuing to serve you.
Jessica Whitman2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Bryanna is magic, she makes everything sparkle- so fast. The best.
Price assessment: Not sure
Price: $200–250
Response from the owner · a day ago
Thank you so much, Jessica — we love hearing this! We will absolutely pass your kind words on to Bryanna. It means a lot to know her speed and attention made such a difference. We appreciate your support and look forward to seeing you again.
Jessie Boulware2 reviewsiTotal number of Google reviews Jessie has written across all businesses on Google Maps, not just this one.
Bryanna and Jessica did an amazing job cleaning our house! Keeping the house feeling clean with 3 heavily shedding pets and a toddler can be so overwhelming, and we are so grateful for their help! It feels like we can breathe again!
Price assessment: Reasonable price
Response from the owner · a day ago
Jessie, thank you so much for the wonderful review! We are thrilled Bryanna and Jessica were able to make your home feel clean and give you some breathing room despite having three heavy-shedding pets and a toddler. We appreciate your kind words and your trust, and we look forward to helping keep your home comfortable for your family.
Kelly Lock2 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Jessica Long always does such a great job cleaning the house! I’ve have been very impressed with this company. They are great with communication and professionalism!!
Response from the owner · 4 days ago
Thank you so much, Kelly, for this wonderful review. We are thrilled to hear Jessica has consistently done a great job and that our team’s communication and professionalism have impressed you. We will share your kind words with Jessica and the rest of the team. We look forward to continuing to provide excellent service.
Nicole King DiBella5 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
I booked a Deluxe Deep Clean. My home felt clean, and didn't have an overwhelming chemical cleaner smell when I walked in. Adrienne and Latoya were prompt and efficient. The pricing was competitive and they were willing to work with me to get my highest priority tasks completed. Autumn is friendly and professional.
Price assessment: Reasonable price
Price: $450–500
Response from the owner · 5 days ago
Thank you so much for the wonderful review, Nicole! We are glad Adrienne and Latoya were prompt and efficient and that Autumn was friendly and professional. It means a lot to hear the Deluxe Deep Clean met your expectations, from the priority tasks to the balanced scent. Your feedback helps us keep improving and provide great service!
Linden Stokes6 reviewsiTotal number of Google reviews Linden has written across all businesses on Google Maps, not just this one.
Latoya, Bryanna, Jessica and Nieya did a very professional job cleaning my home.
Response from the owner · a week ago
Thank you, Linden, for the kind words! We are glad to know that Latoya, Bryanna, Jessica and Nieya provided a professional clean. We will be sure to pass your compliments along to them. We appreciate your trust and look forward to serving you again!
Katie Minnifield7 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Latoya was amazing! She had our cleaning done in 2 1/4 hours, and it looked awesome!
Price: $150–200
Response from the owner · a week ago
Thanks so much for the wonderful review, Katie. We're thrilled Latoya completed your cleaning quickly and that the results looked awesome. We will pass along your kind words to Latoya!
Tracy2 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Thank you, Tracy. We're thrilled to hear Jessica did such a great job and that you had a five-star experience. We will pass your kind words along to her and the team. We appreciate you taking the time to leave this review.
Angela Moss9 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Jada was excellent. She was extremely thorough in cleaning my dad’s house. She took her time and was able to make things look better than I had hoped.
Price assessment: Reasonable price
Price: $400–450
Response from the owner · a week ago
Thank you, Angela, for taking the time to share your experience. We are so glad Jada exceeded your expectations and took the time to make your dad’s house look even better than hoped. We will be sure to pass along your kind words to her. We appreciate your feedback and look forward to serving you again.
