Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Glass America in Milwaukee holds a 4.9-star rating from 310 reviews, with the owner responding to 95% of feedback. Customers frequently praise the shop for punctual arrivals, efficient service, clear communication, and competitive pricing for windshield and window replacements. While most experiences are positive, some reviewers noted issues with late arrivals, visible chip repairs, or paint damage during glass removal.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
310 Google reviews we collected
Phrases our text analysis found in 219 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The tech was on time, very personable, very experienced, and conscientious.”
“The techs were friendly, quick and did a great job!”
“Great experience with a new windshield for my Transit Van.”
“Would highly recommend Glass America’s services to anyone who may be in need.”
“Easy to communicate with, clear explanation of what sealing the windshield crack would and wouldn't do, friendly and professional.”
“I highly recommend I also like to say that my technician Dilan was amazing so nice and polite great job Glass America you made it so affordable 😀”
“Very kind, reliable fast and a blessing God pointed me to you”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Glass America - Auto Glass & Windshield Replacement for 5 kinds of job. Pick one to see what they paid and said.
Great experience with a new windshield for my Transit Van. The techs were friendly, quick and did a great job! 10/10 would recommend and call them again.
Easy to communicate with, clear explanation of what sealing the windshield crack would and wouldn't do, friendly and professional. Highly recommend!
Seldomly leave reviews, but couldn’t be happier with the service Glass America provided. The whole process was easy from start to finish. Plus, the windshield replacement process took less than an hour. Would highly recommend Glass America’s services to anyone who may be in need. Thanks again!
They did great with the windshield. I can look out of it like a 5k camera and the guy was really respectful an cool
Did a great job replacing our windshield. The tech was very friendly. Job well done.
If i could leave a zero i would . I have never had someone be so rude to me on the phone.(Matt) maybe you should take a lesson on customer service. Oh but then the minute I say some back im the jag .I wouldn't recommend him to anyone.
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 182 | — |
| Auto windshield replacement | 41 | — |
| Auto rear window replacement | 10 | — |
| Auto side window replacement | 9 | — |
| Auto power window repair | 7 | — |
4.9 ★★★★★ 310 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The tech was on time, very personable, very experienced, and conscientious.
They do pretty good job, they dont waste no time to start work, and there nice
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Great experience with a new windshield for my Transit Van. The techs were friendly, quick and did a great job! 10/10 would recommend and call them again.
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Easy to communicate with, clear explanation of what sealing the windshield crack would and wouldn't do, friendly and professional. Highly recommend!
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Great guy.
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Quick and easy the way I like it
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Seldomly leave reviews, but couldn’t be happier with the service Glass America provided. The whole process was easy from start to finish. Plus, the windshield replacement process took less than an hour. Would highly recommend Glass America’s services to anyone who may be in need. Thanks again!
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Was extremely satisfied with the workmanship and the overall finished product.
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Was in and out fast with a windshield replacement.
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Went above and beyond! Great service!
We're glad we could help and appreciate you choosing Glass America! — The Glass America Team
Glass America - Auto Glass & Windshield Replacement on Google Maps →
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
