Experts Reviews · Company report
Glass Doctor of Lincoln, NE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%14+1Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Glass Doctor of Lincoln, NE

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.8★ from 475 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor of Lincoln, NE is better than 87% of window replacement services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor of Lincoln, NE is better than 83% of window replacement services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor of Lincoln, NE is better than 71% of window replacement services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor of Lincoln, NE is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor of Lincoln, NE is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor of Lincoln, NE is better than 14% of window replacement services.F
14

Reviews for your job

Customers hired Glass Doctor of Lincoln, NE for 7 kinds of job.

Glass Doctor of Lincoln, NE for auto windshield replacement

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Auto windshield replacement” · showing 20

John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had 2 chips repaired, Ron and his staff always do a great job. I was in and out in less than 45 minutes. Shay, the Office Manager helped with dealing with my Insurance Company. Overall, it was a speedy process. I have been going to the Glass Doctor for years.

Reasonable priceAuto windshield replacement
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Done quickly and the new windshield looks perfect. Friendly staff as well.

Reasonable priceAuto windshield replacement
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Glass Doctor is great, they did a great job replacing the windshield and recalibrated the car system. I would recommend them to anyone needing a new windshield.

Reasonable priceAuto windshield replacement
Konrad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Windshield replacement took about an hour and 20 minutes, I just waited in the waiting room. Everyone I met smiled and said hello to me. No one likes to have to pay for a windshield replacement, but glass doctor was the right choice for when I finally pulled the trigger.

Customer photo from Konrad's review
Reasonable priceAuto windshield replacement
ThomasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great staff Timely. Windshield complete in about an hour.

Reasonable priceAuto windshield replacement
brentLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job and friendly

Great priceAuto windshield replacement
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good price, good warrant, good people to work with

Great priceAuto windshield replacement
ChrisLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Quick, easy install of my windshield. Reasonably priced with a 1 year warranty to boot. And quick to schedule me in.

Reasonable priceAuto windshield replacement
JonahLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Glass Doctor is a great choice for a windshield replacement or chip repair. I've used them several times and always had a good experience.

Great priceAuto windshield repairAuto windshield replacement
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent communication. Excellent, prompt service. Excellent customer service service.

Auto windshield replacement
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very quick and easy process. Did an excellent job. Great customer service from initial phone call to completion of installation. Would highly recommend.

Great priceAuto windshield replacement
Dominic3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did a good job.

Great priceAuto windshield replacement
Tam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The most friendliest quickest ordeal that was painless, courteous, and it took an hour. That’s all to replace a front windshield! Awesome job beautiful work wonderful people thank you thank you. As a representation to my

Great priceAuto windshield replacement
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

In and out in a little over an hour, for a windshield replacement

Reasonable priceAuto windshield replacement
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Windshield of SUV replacement

Reasonable priceWindow installationAuto windshield replacement
,Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very pleased with the windshield replacement they did on our 2018 Nissan Pathfinder. Very professionally done within the time line they said it would be. Received estimates from three companies and The Glass Doctor had the best price of anyone. If I need a replacement in the future it will be with The Glass Doctor.

Auto windshield replacement+ Punctuality+ Professionalism+ Value
AlimLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were able to get me right in and replaced my windshield for a great price.

Auto windshield replacement+ Responsiveness+ Punctuality+ Quality
Brad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and efficient

Auto windshield replacement
AliciaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not only Were they helpful but Chelsey was great and came to my rescue after a post when someone broke into my daughter's car and I did not know where to go in town. I would recommend Glass Dr to anyone. They are very friendly and abide by the social distancing and their prices are really good and not price…

Auto windshield replacement+ Responsiveness+ Quality+ Professionalism
larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Did an outstanding job

Auto windshield replacement+ Responsiveness+ Punctuality+ Quality

Show more auto windshield replacement reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 57%Overpriced 0%Not sure 3%

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