iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%97+14.8Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★32 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Glazed Cellar Doors by Confident Home Remodelers at a glance
Google reviewers rate this Hopatcong shop five stars based on thirty-two reviews, noting the owner replies to over half of them. Customers frequently describe cellar, front, and Bilco door replacements as punctual, with same-day completion and thorough cleanup. Recurring themes include fair pricing, clear communication regarding timelines, and professional guidance without sales pressure. One reviewer mentioned minor post-installation issues that were addressed, though the overall feedback remains positive regarding workmanship and reliability.
Google rating: 5.0 out of 5 from 32 reviews (97% five-star).
Reviews on this page: 32 Google reviews (28 with written comments, 9 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: September 25, 2026.
Service: Exterior Door Installer serving Hopatcong, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glazed Cellar Doors by Confident Home Remodelers: 97/100 on this factor. Category median: 85.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glazed Cellar Doors by Confident Home Remodelers: 96/100 on this factor. Category median: 83.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glazed Cellar Doors by Confident Home Remodelers: 97/100 on this factor. Category median: 94.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glazed Cellar Doors by Confident Home Remodelers: 97/100 on this factor. Category median: 98.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glazed Cellar Doors by Confident Home Remodelers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
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Bar = this company · dark tick = category median.
Star ratings
32 Google reviews we collected
5.0of 5
5 stars3197%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
100%praise
Praise80100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1721%
Price & value1620%
Quality & results1418%
Staff & attitude1215%
Communication1114%
Speed & response810%
Honesty & trust23%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Would definitely recommend Eric for any cellar door replacement.”
“His pricing was reasonable, super professional and he was easy to work with.”
“Eric and Josie did outstanding work replacing our basement door and interior stairs.”
“Eric was very helpful in talking thru the process including his unique glazing process.”
“Great communication skills which are important considering the work depends on the weather.”
“All the work was completed same day and we couldn’t be happier.”
“He never pressured me or tried to upsell, just gave me clear, honest advice, came out and measured everything out as part of the quote, and worked wit…”
People customers mention
Eric18 reviews
Bilco8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Glazed Cellar Doors by Confident Home Remodelers for 3 kinds of job. Pick one to see what they paid and said.
Bart9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a Bilco door that needed replacement. Using ChatGPT, identified a number of contractors but ultimately decided that Glazed Cellar Doors was the perfect choice. Eric was very helpful in talking thru the process including his unique glazing process. All the work was completed same day and we couldn’t be happier.…
LLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Eric and Josie did outstanding work replacing our basement door and interior stairs. Knowledgeable, professional, clean, meticulous attention to detail are accurate descriptions. Great communication skills which are important considering the work depends on the weather. The doors performed perfectly through several thunderstorms.
40M9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Eric and his team did an excellent installing a brand new cellar door to replace an existing wooden cellar door. His pricing was reasonable, super professional and he was easy to work with. I would highly recommend him. Him and his team also did an excellent job on cleaning up after work. Thanks Eric for my amazing new cellar door.
MichaelLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great experience with Glazed Cellar Doors. We came into this with a fully rotted cellar door that needed a complete replacement, and the difference is night and day. Pricing was fair and communication was great throughout the whole process — always easy to reach and clear about timelines and next steps. The finished…
BruceLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had an old Bilko type basement door that needed replacement. Eric, Joseph, and team came out and did the job in one day. Their work ethic was exceptional. They went above and beyond my expectations. I highly recommend.
BrianLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had a 75-year-old Bilko door that was in need of replacement. I found Glazed Cellar Doors online and was impressed by their website and the fact that they specialized in cellar doors. Eric responded quickly to my inquiry and spent some time going over my situation and explaining my options. His quote broke…
Had a Bilco door that needed replacement. Using ChatGPT, identified a number of contractors but ultimately decided that Glazed Cellar Doors was the perfect choice. Eric was very helpful in talking thru the process including his unique glazing process. All the work was completed same day and we couldn’t be happier.
Would definitely recommend Eric for any cellar door replacement.
Response from the owner · a month ago
Thanks. I am using the photo of this finished job as the main image on the Testimonials page.
L SmithLocal Guide · 12 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Eric and Josie did outstanding work replacing our basement door and interior stairs. Knowledgeable, professional, clean, meticulous attention to detail are accurate descriptions. Great communication skills which are important considering the work depends on the weather. The doors performed perfectly through several thunderstorms.
Response from the owner · a month ago
Thanks. For those looking at the pictures, the bottom two are the new work. The cellar door has our industrial glazing, in grey, to resist future rusting.
40M 40M9 reviewsiTotal number of Google reviews 40M has written across all businesses on Google Maps, not just this one.
Eric and his team did an excellent installing a brand new cellar door to replace an existing wooden cellar door. His pricing was reasonable, super professional and he was easy to work with. I would highly recommend him. Him and his team also did an excellent job on cleaning up after work. Thanks Eric for my amazing new cellar door.
Response from the owner · 2 months ago
Thank you. The custom flat units are always a challenge. And we took extra care to blend an industrial coating color that matched his deck boards and patio stones. As we say "glazed like a bathtub"
Michael DelaneyLocal Guide · 17 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Great experience with Glazed Cellar Doors. We came into this with a fully rotted cellar door that needed a complete replacement, and the difference is night and day. Pricing was fair and communication was great throughout the whole process — always easy to reach and clear about timelines and next steps. The finished product looks great too.
Most importantly, it solved the problem: we went from a cellar that was letting in a lot of water to now only minimal water getting through with major storms. Huge improvement and worth every dollar. Would definitely recommend them if you’re dealing with a leaky cellar door in need of replacement.
Bruce SikoraLocal Guide · 23 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
I had an old Bilko type basement door that needed replacement. Eric, Joseph, and team came out and did the job in one day. Their work ethic was exceptional. They went above and beyond my expectations. I highly recommend.
Response from the owner · 4 months ago
Bruce, thank you so much for sharing your experience with Glazed Cellar Doors by Confident Home Remodelers! We are thrilled to hear how Eric, Joseph, and the team exceeded your expectations with your Bilco door replacement. Their dedication to exceptional work ethic and going above and beyond is truly what we strive for. We look forward to helping you create even more confidence in your home!
Brian KishLocal Guide · 41 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
I had a 75-year-old Bilko door that was in need of replacement. I found Glazed Cellar Doors online and was impressed by their website and the fact that they specialized in cellar doors. Eric responded quickly to my inquiry and spent some time going over my situation and explaining my options. His quote broke everything down and was very fair.
The job was started before the date I was given and completed in a day. They ran into a problem with a rotted header and quickly came up with a fix that secured the door.
I always prefer to do jobs myself but his was far beyond my abilities. I can say it was done with an attention to details and with the same care that I would have given the job,
Thank You Eric
Response from the owner · 5 months ago
Brian, thank you so much for sharing your wonderful experience with Glazed Cellar Doors! We're absolutely thrilled to hear how impressed you were with our specialization in cellar doors and the exceptional service Eric provided. It's truly rewarding to know that his detailed explanation of options and fair quote met your expectations. We take immense pride in our team's ability to tackle even the most complex projects, like your Bilco door replacement, with meticulous attention to detail and a proactive approach to any challenges that arise, just as Eric did with the rotted header fix. We're delighted you felt the care and craftsmanship were on par with your own high standards! We look forward to welcoming you back to Glazed Cellar Doors anytime you need expert cellar door solutions.
Tom White2 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
If you need a bulkhead (basement) door replaced, hire Eric. It's that simple. He replaced a fifty-plus year-old door for me and I'm very happy with it. It's worth noting that I'm leaving this review about nine months after our installation so I've had ample opportunity to see how it would shed water when it rains. I also should mention that were two issues right after installation. The first was that the locking mechanism was "stuck." I contacted Eric who assured me that this was not an uncommon problem. He was at my house the next day to correct it and there has been no issue since. The second was a bit of water getting in the first time it rained. This was obviously very concerning. Again I reached out to Eric. He could not have been more responsive; he actually seemed bothered by this and was resolute that he'd get it figured out as quickly as possible. He came right over and re-did some of the cement work near the bottom of the door where the water may have been pooling a bit. There has been no issue since. Eric is thoroughly professional, takes great pride in his work, and is very responsive should there be an issue. He also saved me a lot of money over other estimates I had gotten. I recommend him highly.
Response from the owner · 5 months ago
Tom, thank you so much for taking the time to share your outstanding experience with Eric! We are thrilled to hear that Eric's professionalism and dedication shone through in your bulkhead door replacement. Knowing that our commitment to quality and customer satisfaction, even months after installation, makes such a difference is truly inspiring for our entire team. We're so proud of Eric's exceptional service and his passion for ensuring every project is handled with care and expertise. We look forward to assisting you again with any future cellar door needs!
Mary Gal9 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Would defiantly recommend Eric, I needed a Bilco door replaced and found Eric. He did an amazing job replacing the door.
Response from the owner · 6 months ago
Mary, thank you so much for your wonderful review! We are absolutely thrilled to hear that Eric provided you with such an amazing experience replacing your Bilco door. His dedication to exceptional cellar door installation is truly a hallmark of our commitment to quality. We love hearing about our customers' satisfaction with our work. We look forward to helping you with any future cellar door needs you may have!
Chris R.5 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I had an old Gordon RD-1 cellar door that was in really bad shape when I bought the house: rusted out and installed over rotted wood. Eric from Glazed Cellar Door came out and walked me through all my options, from custom doors to a like-for-like replacement. He never pressured me or tried to upsell, just gave me clear, honest advice, came out and measured everything out as part of the quote, and worked with me on the price.
What really stood out was the attention to detail; he even worked to match the door color to my foundation paint and customized the paint color to fit in better. The installation went smoothly, with the new door set directly into the cement for a solid, long-lasting fit.
It’s been about a month now, and we’ve had several rounds of heavy thunderstorms roll through. The door still looks great, and for the first time ever my cellar stairs have stayed completely dry during heavy rain. That never happened with the old door.
I couldn’t be happier with the result. Professional, high-quality work, and a door that both looks great and does its job perfectly. Highly recommend Eric and Glazed Cellar Doors.
Response from the owner · a year ago
Thanks for the great review. I'll have to put this one on my website
Jeff StoddardLocal Guide · 17 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
We’re in the middle of redoing the exterior of our 80+ year-old home and inherited a leaking, rotting “custom” cellar door from the previous owner. Finding a replacement seemed impossible — several contractors came out and either couldn’t help or weren’t interested.
Then we found Eric and Glazed Cellar Doors. From our first meeting, Eric was confident they could handle it, and his price was more than fair. Installation went smoothly, the craftsmanship is excellent, and the new door looks fantastic. I even gave it the ultimate test with a garden hose — where water used to cascade down the stairs, now not a single drop got through.
If you’ve got a tricky setup or just want the true experts in cellar doors, Eric and his team are the ones to call. Highly recommended.
Response from the owner · a year ago
Installed August 7, 2025. Thanks for the great review. The siding guy is coming in a week or so, and he will finish up to the new Steelway cellar door.
