Immigration attorney · Gilbert, AZ · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%51+3.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 97 immigration lawyersiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★291 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Global Hearts United Immigration Law five stars based on 291 reviews. Clients frequently cite the firm's handling of adjustment of status, green card applications, and divorce cases, highlighting clear communication, thorough preparation for USCIS interviews, and consistent updates throughout the process. While the owner responded to 49% of reviews, two low-star comments criticize the office for failing to respond to initial consultation requests and for discrepancies between promises and outcomes.
Google rating: 5.0 out of 5 from 291 reviews (99% five-star).
Reviews on this page: 291 Google reviews (268 with written comments, 36 with photos).
Owner responses: the business replied to 49% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyImmigration Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Global Hearts United Immigration Law: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Global Hearts United Immigration Law: 91/100 on this factor. Category median: 91.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Global Hearts United Immigration Law: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Global Hearts United Immigration Law: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Global Hearts United Immigration Law: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Global Hearts United Immigration Law: 51/100 on this factor. Category median: 77.C
51
Bar = this company · dark tick = category median.
Star ratings
291 Google reviews we collected
5.0of 5
5 stars28799%
4 stars10%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 268 written reviews
99%praise
Praise53499%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16330%
Would recommend13124%
Speed & response6612%
Quality & results6212%
Honesty & trust6011%
Communication458%
Price & value122%
What customers talk about
We read 268 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I truly appreciate his professionalism, communication, and help throughout the process.”
“We highly recommend Global Hearts United, they are the best!”
“I cannot recommend Lemmy & his staff highly enough for anyone seeking top-notch immigration legal assistance.”
“They were very professional, responsive, and knowledgeable, and they handled our paperwork and requirements carefully.”
“They are very thorough from consultation to the interview at USCIS.”
“…ming, but having an attorney who is knowledgeable, patient, kind and genuinely supportive made such a difference me and my husband are so thankful for…”
“He has a warm smile and a friendly personality, understands the immigration process and doesn't give misleading information.”
“He always takes the time to explain everything clearly and keeps me updated every step of the way.”
“We are so grateful when you there with us on our interview choosing you as Immigration Lawyer is really worth it!”
People customers mention
Lemuel87 reviews
Carlos54 reviews
Lem52 reviews
Atty41 reviews
Yancy27 reviews
Kelsey16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRuth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We finally received my son's green card after 2yrs of waiting, and right before he turned 21! Atty Lemuel, Yancy and his whole team worked together and guide us all through out the process to make this happen, and of course lots and lots of prayers!! We highly recommend Global Hearts United, they are the best!
JJoeLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Atty. Lem and his team have been wonderful to work with. My adjustment of status was simplified and stress free because of the Global Hearts team. They are very thorough from consultation to the interview at USCIS. It only took about 3 months from submitting the petition to the interview. I'm expecting my green card…
JJane6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Global Hearts has always been there for me. They helped me when I changed my status through my husband’s petition, and now they also helped me with the petition for my mom.
Yancy Todd has been amazing throughout the entire process. He always takes the time to explain everything clearly and keeps me updated every…
Rrizzalean1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had a great experience with Global Hearts United Immigration Law. Yancy Todd handled my divorce process and kept me updated every step of the way. Finally, on September 29, I received my Final Decree of Divorce. I truly appreciate his professionalism, communication, and help throughout the process. Highly recommended!
TTejaswini3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a great experience with Lemuel, Angelo, Eriel and team! Throughout the whole process for my adjustment of status, they were very knowledgeable, reassuring and communicative. We really appreciated the thoroughness with which they prepared us for the interview, as well as being present for the interview itself.…
LLeyla2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a more complicated and somewhat unusual case, and I’m very grateful for how everything was handled. Everyone was kind, thorough, and made sure to ask for everything I might need along the way. I always felt like they were paying attention to the details and looking out for me. Very grateful for their help and would absolutely recommend them.
We finally received my son's green card after 2yrs of waiting, and right before he turned 21! Atty Lemuel, Yancy and his whole team worked together and guide us all through out the process to make this happen, and of course lots and lots of prayers!! We highly recommend Global Hearts United, they are the best!
Response from the owner · 5 days ago
Thank you for your kind words Ruth. It has been quite a journey and we are honored and privileged to have been a part of it. God bless you and your family!
J
Joe KoLocal Guide · 48 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Atty. Lem and his team have been wonderful to work with. My adjustment of status was simplified and stress free because of the Global Hearts team. They are very thorough from consultation to the interview at USCIS. It only took about 3 months from submitting the petition to the interview. I'm expecting my green card to be mailed in the next month or so but USCIS has already formally approved my case the day after the interview.
*Disclaimer* — That may not be the case with some people but since my profile is clean and records organized, Mr. Lem and his team had a good foundation to work on.
I'll be in touch with Global Hearts when it's time to adjust for citizenship.
⭐⭐⭐⭐⭐
Response from the owner · a week ago
Thank you Joe! We wish you and Kamill all the best in your bright and beautiful future! Please keep in touch with us. You guys were a great pleasure to work with.
J
Jane Lopez6 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Global Hearts has always been there for me. They helped me when I changed my status through my husband’s petition, and now they also helped me with the petition for my mom.
Yancy Todd has been amazing throughout the entire process. He always takes the time to explain everything clearly and keeps me updated every step of the way. I truly appreciate all the help, patience, and support.
Thank you so much, Global Hearts, and especially Atty. Lem and Yancy Todd, for all that you do. God bless you all, and more power! ❤️🙏
Response from the owner · 3 weeks ago
Thank you Jane we have loved having you as our dear client all these years. So happy that things worked out so smoothly for your sweet mom. Take care always!
R
rizzalean tagumpama1 reviewiTotal number of Google reviews rizzalean has written across all businesses on Google Maps, not just this one.
I had a great experience with Global Hearts United Immigration Law. Yancy Todd handled my divorce process and kept me updated every step of the way. Finally, on September 29, I received my Final Decree of Divorce. I truly appreciate his professionalism, communication, and help throughout the process. Highly recommended!
Response from the owner · 3 weeks ago
We are so happy that we could be of service to you Rizzalean. Please keep in touch we are always here for you.
T
Tejaswini Reddy3 reviewsiTotal number of Google reviews Tejaswini has written across all businesses on Google Maps, not just this one.
We had a great experience with Lemuel, Angelo, Eriel and team! Throughout the whole process for my adjustment of status, they were very knowledgeable, reassuring and communicative. We really appreciated the thoroughness with which they prepared us for the interview, as well as being present for the interview itself. We would absolutely recommend them for anyone with immigration needs.
Response from the owner · 3 weeks ago
Thank you Tejaswini - you and Raghav were also excellent clients to work with. We wish you the best of luck in your futures. Congratulations and All the best!
M
Michelle Ford9 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
We are truly grateful to Global Hearts for helping us throughout our journey—from the immigration process and adjustment of status. It was a long and sometimes stressful journey, but their team made the process much easier for us.
They were very professional, responsive, and knowledgeable, and they handled our paperwork and requirements carefully. What impressed us most was how efficiently they processed everything and how quickly we were able to move through each step.
From the beginning with Atty. Yancy until the adjustment of status process with Atty. Lemuel, we felt that we were in good hands. They guided us through the requirements, answered our questions, and made sure everything was properly prepared and submitted.
Thank you, Global Hearts, for all your hard work, patience, and dedication. We truly appreciate everything you did for us and would gladly recommend your services to anyone who needs help navigating these processes. ❤️
Thank you for being part of our journey and helping us reach this important milestone!
Response from the owner · a month ago
Thank you so much for your kind words! It was truly a privilege to work with you through your adjustment of status. We know how long and stressful the immigration journey can be, so it means a great deal to hear that you felt you were in good hands every step of the way.
Yancy and I, along with the entire Global Hearts team, are so happy to have been part of this important milestone with you. Congratulations, and we wish you and your family all the best in this exciting new chapter! ❤️
Warm regards,
Atty. Lemuel
Global Hearts United
R
Reynone Andaya1 reviewiTotal number of Google reviews Reynone has written across all businesses on Google Maps, not just this one.
I had a great experience with Global Heart United and would highly recommend their team for immigration cases.
From my first meeting, I felt warmly welcomed. I had met with a few other lawyers before, but I chose Lem because he was patient, approachable, and made me feel comfortable discussing my case. He took the time to explain everything clearly and answer all our questions.
Throughout the process, Yancy was very helpful with the I-485 and always willing to answer my questions. Michael was also very helpful during the document preparation sessions, making sure everything was properly prepared.
The whole team was supportive throughout the process, including interview preparation and practice. I especially appreciated Lem coming with us to the interview, which gave us extra confidence and reassurance.
Thank you to Lem, Yancy, Michael, and the entire Global Heart United team for your kindness, patience, and support. I truly appreciate everything you did for us and highly recommend your services!
Response from the owner · a month ago
Thank you so much for this wonderful review! It truly means a lot that, after meeting with other lawyers, you chose to trust us with your case. It was a pleasure getting to know you and guiding you through each step, and being there with you at your interview was a highlight for me as well.
Yancy, Michael, and I, along with the whole team, are so grateful for your kind words. We're thrilled to have been part of your journey, and we wish you all the best in this exciting new chapter! ❤️
Warm regards,
Atty. Lemuel
Global Heart United United
L
Leyla M2 reviewsiTotal number of Google reviews Leyla has written across all businesses on Google Maps, not just this one.
I had a more complicated and somewhat unusual case, and I’m very grateful for how everything was handled. Everyone was kind, thorough, and made sure to ask for everything I might need along the way. I always felt like they were paying attention to the details and looking out for me. Very grateful for their help and would absolutely recommend them.
Response from the owner · a month ago
Thank you Leyla your words touch my heart. Good luck and blessings to you guys along your future journey
N
Neay8 reviewsiTotal number of Google reviews Neay has written across all businesses on Google Maps, not just this one.
My husband and I are truly grateful for the support and guidance we received from my Attorney throughout my journey. The immigration process can be stressful, confusing, and overwhelming, but having an attorney who is knowledgeable, patient, kind and genuinely supportive made such a difference me and my husband are so thankful for our attorney.
I highly recommend this immigration attorney to anyone who is looking for someone trustworthy, knowledgeable, and dedicated. Thank you for helping me keep believing that even after difficult chapters, a beautiful new beginning is possible. ❤️🇺🇸
Response from the owner · a month ago
Thank you for your kind words Cristel. I am just so happy that we were able to help you resolve your immigration issues and that you are now finally able to build your successful life in America with a man who truly values and loves you. Congratulations and can't wait to meet little Hazel!
