Experts Reviews · Company report
Gloss & Glow Luxury Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%63+17.8Replies to reviews 8%88+7.2Momentum penalty85−1.5Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Gloss & Glow Luxury Nail Spa

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 287 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gloss & Glow Luxury Nail Spa is better than 73% of nail salons.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 63% of nail salons.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gloss & Glow Luxury Nail Spa is better than 85% of nail salons.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 88% of nail salons.A
88

Reviews for your job

Customers hired Gloss & Glow Luxury Nail Spa for 8 kinds of job.

Gloss & Glow Luxury Nail Spa for dip powder

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.38
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$64
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Dip powder”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 27

All 13 Google reviews tagged “Dip powder”

Shara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wayne goes over and above with great service! Staff is welcoming and setting is lovely as well as clean.

Paid $80–100Dip powderService not listed
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came in with a photo of several intricate Halloween designs and Wayne did an AMAZING job! This is the best nail art I’ve ever had! They look even better than the photo! Looking forward to showing them off!

Paid $60–80Dip powder
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wayne did such an amazing job on my nails! He was super detailed and made sure everything looked perfect. The shape and color came out exactly how I wanted, and he was really friendly the whole time. Definitely recommend him if you want your nails to look flawless!

Paid $40–60Dip powder
TheresaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Revised… Almost every nail has chipped now!I had an appointment and I still had to wait 30 minutes. I went for nail dip and a pedicure. I was there for almost 3 hours.Too long. Everyone is very nice, especially the receptionist Jordan. My nail dip has now chipped. This has never happened with any other salon. I will not be returning.

Paid $100–120Dip powderService not listed
Sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I have been to gloss and glow twice now to get dip powder on my natural nails and both times they have lifted, chipped, and completely fallen off a week and a half after my appointment. I work a desk job so I am not rough on my nails and have never had this issue anywhere else. The staff has been very nice both…

Paid $40–60Dip powder
olivia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first time at this nail spa. Wayne was my nail tech. I did have an appointment originally scheduled online with someone else, but since he was available first and it was my first time I didn’t mind. He was very kind, professional, we had a lovely conversation, and he did an exquisite job. Wayne went…

Customer photo from olivia's review
Paid $40–60Dip powder
JeanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Wonderful and kind people. Services were excellent.

Paid $40–60Dip powder
Michaelena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my new go to nail salon.

Dip powderManicure
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just moved to Tucson and this will be my go-to place to get my nails done. I’ve been there twice now and have had fantastic service across the board. The staff is friendly, the place is clean and the techs are top-notch.

Dip powder
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently moved and needed a new nail tech, this place is great!! Very friendly/clean and my nails look exactly like I wanted

Paid $60–80Dip powder
JessicaLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

BEST NAILS! I’ve so far yet to find another salon in Tucson that matches the quality and beauty that Gloss and Glow does. Mimi did an amazing job on my nails. She delivered better result than my inspo pic! Jackie did my mother’s nails and she was also so friendly and the result was wonderful. I will now only be…

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Sculpted nailsNail artNail extensions
Marian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $60–80Polish removalDip powderManicure
PatriciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Polish removalDip powder

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure63$45–$73
Pedicure44$45–$73
Acrylic nails38$50–$79
Nail designs24$68–$94
Spa services18$65–$114
Polish removal18—
Dip powder13$45–$64
Gel manicures12$50–$93

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