Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Gloss & Glow Luxury Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%63+17.8Replies to reviews 8%88+7.2Momentum penalty85−1.5Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Gloss & Glow Luxury Nail Spa

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 287 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gloss & Glow Luxury Nail Spa is better than 73% of nail salons.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 63% of nail salons.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gloss & Glow Luxury Nail Spa is better than 85% of nail salons.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 88% of nail salons.A
88

Reviews for your job

Customers hired Gloss & Glow Luxury Nail Spa for 8 kinds of job.

Gloss & Glow Luxury Nail Spa for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 45/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 47

All 12 Google reviews tagged “Gel manicures”

JanineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always great service

Paid $180–200PedicureGel manicuresNail designs
CarlaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mimi gave me a perfect gel manicure yesterday!! Very highly recommend this salon. Mimi continues to give excellent manicures! I'm so happy to have found this nail salon!

Paid $40–60Nail paintingGel manicures
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had a Majestic Gold Pedicure with Amy that was simply marvelous! I also had a French Gel Manicure with Mimi this afternoon. This is the second time with Mimi and I have to share that she does a magnificent job! She is meticulous and has great attention to the details. Gloss & Glow Luxury Nail Spa is my new go-to…

Paid $40–60Gel manicuresFrench manicures
Nora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love coming here, great service!

PedicureGel manicures
Alison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful salon and the nicest staff! True artists - won’t go anywhere else!

Paid $40–60PedicureGel manicures
Amberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Horrible experience. I made an appointment at 4:30 for a dip and pedicure, they were 15 mins behind which is normal but I didn’t get out until 7:10… I can understand if someone is learning or new but EVERYONE else in the salon was in there just as long or LONGER. And then he didn’t even match the design in the…

Nail artPedicureGel manicures
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The space is beautiful and the services are incredible. You can tell the owners truly care about this space and their clients. Calvin especially was so kind and welcoming and gave me one of the best gel manicures I've ever had!

Gel manicures
LianaLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great spot for a mani/pedi!! The ambiance is lovely, so much more comfortable and inviting than most salons in town. Mimi did an amazing job on my nails!

PedicureManicureGel manicures
JessicaLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

BEST NAILS! I’ve so far yet to find another salon in Tucson that matches the quality and beauty that Gloss and Glow does. Mimi did an amazing job on my nails. She delivered better result than my inspo pic! Jackie did my mother’s nails and she was also so friendly and the result was wonderful. I will now only be…

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Sculpted nailsNail artNail extensions
Biancaa year ago★★

Rating only, no written review.

Paid $180–200PedicureEyelash extensionsGel manicures
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $20–40Gel manicures
Patrycja2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Foot massagesNail cut & filingGel manicures

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure63$45–$73
Pedicure44$45–$73
Acrylic nails38$50–$79
Nail designs24$68–$94
Spa services18$65–$114
Polish removal18—
Dip powder13$45–$64
Gel manicures12$50–$93

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