Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Gloss & Glow Luxury Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%63+17.8Replies to reviews 8%88+7.2Momentum penalty85−1.5Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Gloss & Glow Luxury Nail Spa

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 287 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gloss & Glow Luxury Nail Spa is better than 73% of nail salons.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 63% of nail salons.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gloss & Glow Luxury Nail Spa is better than 85% of nail salons.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 88% of nail salons.A
88

Reviews for your job

Customers hired Gloss & Glow Luxury Nail Spa for 8 kinds of job.

Gloss & Glow Luxury Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 60

All 63 Google reviews tagged “Manicure” · showing 20

Sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

May is wonderful! She takes her time and never rushes, I love my nails after every appointment!

Paid $120–140ManicureService not listed
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Phoebe gave me an absolutely perfect micro french manicure and pedicure! Can't recommend highly enough!

Paid $140–160Polish removalManicure
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I absolutely love this place! My nails come out exactly how I want each time and the prices are good. Lena is amazing, very kind and has great attention to detail!💅💘

Manicure
YvetteLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It's a wonderful place, friendly staff and great service. Prices are reasonable. I would highly recommend this salon.

Paid $60–80Manicure
H3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went to get a mani/pedi for an upcoming wedding and was very happy with my experience. My sister recommended Rachel and she did a perfect job on my nails. She let me know what - if anything - would cost extra (aka special designs I asked for) and she made sure that I liked everything as she was doing it before…

Paid $140–160Nail designsManicureService not listed
Elian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rachel is amazing ! So detailed and kind! Loved it

Paid $120–140Polish removalAcrylic nailsManicure
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love this place.

Paid $100–120ManicureService not listed
Steph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love this place!! They are very clean, staff is great and Phoebe is the best. Will definitely be coming back.

Paid $80–100ManicureService not listed
Elena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

One of the best pedicures and gel manicures I’ve had. Amy was fantastic, can’t wait to go back for my next service. 🙂

Paid $80–100ManicureService not listed
Morayma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very beautiful nail salon , great products and service ! Love it my favorite nail and pedicure place.

Paid $40–60ManicureService not listed
Lewis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Professional. Very nice salon. Nice people

Paid $40–60ManicureService not listed
Shelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hand painted designs with talent. I love this salon!!

Nail extensionsNail designsManicure
julieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I love the nail salon! It’s beautiful inside and they always have the latest trends. Lynsey is a true artist. I’ll show her a mani picture of what I want and she always makes it look perfect!

Paid $120–140ManicureService not listed
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very friendly and Jay did a great job on my nails. The service was also quick for my manicure which I appreciated. Would definitely go back!

Paid $40–60Manicure
Teri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Love my nails. Thank you Lanny!! Teri Barry

Customer photo from Teri's review
Paid $40–60Manicure
Dendi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amy will be my nail girl from now on! Shes amazing.. on time. meticulous- details matter to her and that makes me very happy! She does the best job every single time! So happy!!

Manicure
HannahLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

very clean, modern, and beautiful salon. great location and not as overstimulating and disorganized and so many other salons. but my review is specifically for Amy’s work. every time she is SO meticulous and the results are just perfect every time.

Manicure
LiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Today was my first time at this salon! I’ve seen instagram photos of the nails and content they make and decided to try! I don’t regret coming at all! My nail tech did such an amazing job! Exactly what I wanted. I got a gel-x red French mani perfect for the holidays! Thank you again! I’ll be back!

Paid $80–100Manicure
BLocal Guide · 457 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I love that they offer the convenience of making an appointment online. The salon is big, clean, beautiful, and staff are very welcoming. My pedicure was relaxing, the technician’s attention to detail was impeccable! I decided to do builder in a bottle for my mani and Mimi gave helpful recommendations for the shape…

Paid $120–140PedicureManicure
BernardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great attention to detail and very niche

ManicureService not listed

Show more manicure reviews (43 more) →

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure63$45–$73
Pedicure44$45–$73
Acrylic nails38$50–$79
Nail designs24$68–$94
Spa services18$65–$114
Polish removal18—
Dip powder13$45–$64
Gel manicures12$50–$93

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