Experts Reviews · Company report
Gloss & Glow Luxury Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%63+17.8Replies to reviews 8%88+7.2Momentum penalty85−1.5Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Gloss & Glow Luxury Nail Spa

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 287 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gloss & Glow Luxury Nail Spa is better than 73% of nail salons.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 63% of nail salons.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gloss & Glow Luxury Nail Spa is better than 85% of nail salons.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 88% of nail salons.A
88

Reviews for your job

Customers hired Gloss & Glow Luxury Nail Spa for 8 kinds of job.

Gloss & Glow Luxury Nail Spa for nail designs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$94
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail designs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 36

All 24 Google reviews tagged “Nail designs” · showing 20

GloriaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I love Gloss and Glow! The salon is beautiful, the staff are amazing, the service is fantastic!

Paid $180–200Polish removalAcrylic nailsNail designs
Marie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I had a great experience at Gloss and Glow!!! Jay did my nails beautifully and I got what I asked for. I am very happy and found my permanent nail salon! Book with Jay, you will not be sorry!

Paid $80–100Nail designsService not listed
ALocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

The service was horrible. The gel polish is thick and some has come off. Yes, come off within a few hours. The tech did not do callus removal. She barely did any cuticle care. Horrible experience, I will never return and I do not recommend.

Paid $60–80Nail designs
H3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went to get a mani/pedi for an upcoming wedding and was very happy with my experience. My sister recommended Rachel and she did a perfect job on my nails. She let me know what - if anything - would cost extra (aka special designs I asked for) and she made sure that I liked everything as she was doing it before…

Paid $140–160Nail designsManicureService not listed
Safa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This nail saloon is worth every penny dollar i paid the staff are nice and professional and the quality of the work is so good i had Mimi do my nails i couldn’t ask for anyone better she knee what i wanted helped me choose colors and excited everything with attention to details i love my nails everyone loves my…

Paid $120–140Polish removalNail designs
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

When they can't do a service they promise they simply say...sorry you have been here an hour. She didn't understand she doesn't speak good English.

Paid $160–180Nail designs
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hanna did an amazing job

Paid $100–120Nail designs
JocelynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Its hard to find a good nail tech and I finally found him. Jay is so patient and very creative. He has done my nails and has never disappointed the work!

Paid $80–100Acrylic nailsNail designs
Shelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hand painted designs with talent. I love this salon!!

Nail extensionsNail designsManicure
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Calvin did such an amazing job, way better than I honestly expected and he had free liberty in the design/color of my nails. The atmosphere was great and staff was super friendly and not overbearing. Also, the normal fumes from a nail salon were not strong at all (for those who have sensitivity to strong scents).…

Paid $100–120Acrylic nailsNail designs
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The salon is always clean and the staff and nail tech technicians are always welcoming and kind; Not to mention the ease of booking or rescheduling an appointment either by the phone or through their online booking system. Calvin is wonderful, my GelX Is always beautifully shaped and lasts longer than it probably…

Paid $40–60Polish removalNail designs
RosieLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gloss and glow offers a top-notch pedicure and manicure experience that’s both refreshing and rejuvenating. From the moment you step into the salon, you’re enveloped in a serene atmosphere that’s immediately calming. There is not a over powering smell of nail products. Jordyn greets you with a warm, genuine smile,…

Paid $120–140Acrylic nailsNail designsSpa services
JanineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always great service

Paid $180–200PedicureGel manicuresNail designs
LopezLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to make appointment and salon is beautiful!!

Paid $40–60Nail designsManicure
Sofia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mimi is an absolute artist! She payed such close attention to detail, was so kind, and I’m in love with my nails! 20/10 recommend and will be coming back!!

Customer photo from Sofia's review
Paid $80–100Nail designsManicure
Abbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My friend referred me to Mimi and I’m so happy she did!! She does exactly what I want every time, designs and all! The salon atmosphere is so nice also, even enjoyed a glass of wine while getting my nails done! You won’t be disappointed with Mimi!

Paid $80–100Nail designs
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the best experience at Gloss and Glow! Calvin is kind, and talented. He really took his time to make sure my nails came out perfect like always!! And he was paying attention to every little detail. Not only do I love my nails everytime I get them done, I feel very welcomed and get to laugh and leave with a big…

Nail designs
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mimi is just amazing! Love the staff as well always asking about my kids.

Paid $140–160Nail paintingNail designsPedicure
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is AMAZING the owners did my nails and they turned out so good. I will be going back for sure and I'll take my kids also

Acrylic nailsNail designs
Tammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I found my nail salon! I’ve had no luck with other nail salons and had given up on having nice nails. Holly did a spectacular job with my gel pedi, and Amy gave me beautiful nails! The staff at G and G are great and I will definitely be returning. I highly recommend this salon.

Paid $20–40PedicureManicureFoot massages

Show more nail designs reviews (4 more) →

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure63$45–$73
Pedicure44$45–$73
Acrylic nails38$50–$79
Nail designs24$68–$94
Spa services18$65–$114
Polish removal18—
Dip powder13$45–$64
Gel manicures12$50–$93

Compare with