Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Gloss & Glow Luxury Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%63+17.8Replies to reviews 8%88+7.2Momentum penalty85−1.5Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Gloss & Glow Luxury Nail Spa

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 287 Google reviews

📞 Call (520) 528-1602Request a call backWebsite ↗

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gloss & Glow Luxury Nail Spa is better than 73% of nail salons.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 63% of nail salons.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gloss & Glow Luxury Nail Spa is better than 85% of nail salons.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gloss & Glow Luxury Nail Spa is better than 88% of nail salons.A
88

Reviews for your job

Customers hired Gloss & Glow Luxury Nail Spa for 8 kinds of job.

Gloss & Glow Luxury Nail Spa for spa services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$65–$114
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spa services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14

All 18 Google reviews tagged “Spa services”

GloriaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I love Gloss and Glow! The salon is beautiful, the staff are amazing, the service is fantastic!

Paid $180–200Polish removalAcrylic nailsNail designs
HeatherLocal Guide · 208 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Maye is the best for pedicures

Paid $80–100Acrylic nailsSpa services
SadeaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you so much Vi and Jay! Beautiful work on my nails and toes along with a great massage ! Great customer service quick but not rushed. Reasonable price for the great service. I will be back ❤️

Paid $80–100Acrylic nailsSpa services
Arlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been here twice. And received excellent service each time. It takes me a little over 45 minutes to get there, but it is worth it!

Paid $100–120Acrylic nailsSpa services
Vienna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Classic Luxe Pedicure with gel was worth every penny. They take their time to ensure you’re happy with the service.

Paid $40–60Spa services
RosieLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gloss and glow offers a top-notch pedicure and manicure experience that’s both refreshing and rejuvenating. From the moment you step into the salon, you’re enveloped in a serene atmosphere that’s immediately calming. There is not a over powering smell of nail products. Jordyn greets you with a warm, genuine smile,…

Paid $120–140Acrylic nailsNail designsSpa services
E15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best place for pedis!!

Paid $100–120Spa services
Maleney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was my first time at this salon, the ambiance is so relaxing, staff were so nice and friendly, salon was clean and spacious. I got the $65 pedicure with gel polish, they have more expensive and cheaper options as well. I got an acrylic fill with cat eye polish, and Mimi my nail tech did a heart on each one, she…

Paid $140–160Acrylic nailsSpa services
Carrie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My daughter and I went for gel pedicures and manicures. Friendly staff and a great experience.

Paid $100–120Spa servicesManicureService not listed
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and relaxing pedicure. I have ingrown toe nails and she addressed the issue. I will be back!

Paid $60–80Spa services
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super nice nail salon!

Paid $40–60Polish removalSpa services
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had the satin pedicure with gel polish service with Tim. It was wonderful! He did a great job.

Customer photo from Mary's review
Paid $60–80Polish removalSpa services
MaribelLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Rating only, no written review.

Paid $60–80Spa services
debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Paid $40–60Spa services
Jenná5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Nail designsSpa services
Jenae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $120–140Acrylic nailsSpa servicesManicure
Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $100–120Spa services
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Spa services

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure63$45–$73
Pedicure44$45–$73
Acrylic nails38$50–$79
Nail designs24$68–$94
Spa services18$65–$114
Polish removal18—
Dip powder13$45–$64
Gel manicures12$50–$93

Compare with

Luna Nails Studio in LuxSpace logoLuna Nails Studio in LuxSpaceExperts Score 98Tucson · 5.00★greentoes North Nail Salon, Massage and Day Spa logogreentoes North Nail Salon, Massage and Day SpaExperts Score 95Tucson · 4.91★Super NailExperts Score 87Tucson · 4.84★