Letisha Smith1 reviewTotal number of Google reviews Letisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and helpful.
- Services: Home inspection
Go-Forth Pest Control
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 102 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 2,301 Google reviews · 24 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$73typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Go-Forth Pest Control at a glance
Google reviewers rate Go-Forth Pest Control 4.9 out of 5 based on 2301 reviews, frequently praising technicians for punctuality, professionalism, and thoroughness in treating pests like ants, wasps, and mosquitoes. Customers also appreciate the company's communication and willingness to address specific concerns during visits. However, recurring complaints in lower-rated reviews cite difficulties with cancellation, unexpected subscription charges, and instances where scheduled appointments were missed or falsely reported as completed.
- Google rating: 4.9 out of 5 from 2,301 reviews (96% five-star).
- Reviews on this page: 2,301 Google reviews (1,717 with written comments, 6 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: October 25, 2026.
- Service: Wildlife serving Raleigh, North Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Go-Forth Pest Control: 93/100 on this factor. Category median: 93.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Go-Forth Pest Control: 91/100 on this factor. Category median: 91.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Go-Forth Pest Control: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Go-Forth Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Go-Forth Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Go-Forth Pest Control: 100/100 on this factor. Category median: 92.A
100
Bar = this company · dark tick = category median.
Star ratings
2,301 Google reviews we collected
- 5 stars2,21396%
- 4 stars522%
- 3 stars70%
- 2 stars40%
- 1 star251%
Praise vs complaints
Phrases our text analysis found in 1,717 written reviews
- Praise2,93799%
- Complaints321%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price16130%
- Reasonable33062%
- Overpriced81%
- Not sure377%
$73-28% vs typical wildlife removal services
Middle half of what 333 customers paid ($48–$96) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,07436%
- Quality & results63621%
- Speed & response46816%
- Would recommend32111%
- Communication31911%
- Price & value933%
- Honesty & trust582%
What customers talk about
We read 1,717 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ray was super sweet and helped make me feel much more comfortable in my home.”
“I am so appreciative of Trevor’s outstanding service.”
“Additionally, the treatments did not work nor did the sales representative let me review the contract before pressuring me into signing the contract.”
“Showed up on time, were pleasant and professional, knocked it out in great time.”
“I would highly recommend and use this service again!”
“…ny because there’s tons of them out there to anybody I can see I can stay away from them…”
“After we discussed what we have been seeing he walked around to begin de-webbing and then did a spray, he explained the whole process and was super friendly.”
“Great service and great affordable pricing this is definitely the company to go with… Here in North Carolina.”
“Well, I would call that’s not fair business I think they should be out of business , so if I could give them zero stars, I would say zero stars stay t…”
“She was respectful and completed our service with genuine care!”
“What’s making me write a review is the lying that was done.”
People customers mention
- Brandon 51 reviews
- John 42 reviews
- Josh 30 reviews
- Dallas 29 reviews
- Daniel 26 reviews
- Trevor 18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Go-Forth Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Ray was super sweet and helped make me feel much more comfortable in my home. Discovered ants coming out of the weirdest places and she covered every spot I could think of and more. AND she took care of the spider nests all along my garage door, plus treated the fire ant hills outside I hadn't even mentioned. I feel…
Paid $60–80Great priceHome inspectionHornet & wasp exterminationSpider extermination
CarlLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Logan was excellent. He was very personalble, knowledgeable and professional - Great Service!
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspection
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rayanna was wonderful! She was a great combination of Professional and personable. Highly recommend this company for pest control!
Paid $40–60Great priceSpider exterminationCockroach extermination
PatrickLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Always a good time. Just upgraded to the yard package. They show up everytime I call no problem. I hate mosquitoes and they are not here anymore, all I need. Jayden did great.
Paid $100–120Reasonable priceMosquito extermination
BrianLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Treysen was very pleasant, knowledgeable, informative, and even told us about a water leak under the house. Update : 10/13/26 Vaughn was also very good and very nice guy, so far we are very happy with your services.
Paid $80–100Reasonable priceAnt extermination
Manzell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Nate was very knowledgeable about my situation and handled it with great professionalism. I would recommend him!
Paid $60–80Great priceCockroach exterminationAnt extermination
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 438 | $61–$126 |
| Cockroach extermination | 302 | $71–$214 |
| Spider extermination | 286 | $53–$133 |
| Ant extermination | 270 | $71–$246 |
| Hornet & wasp extermination | 235 | $66–$184 |
| Rodent extermination | 221 | $63–$282 |
| Home inspection | 207 | $66–$148 |
| Bug & insect extermination | 128 | $67–$133 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 2,301 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lois Moylan3 reviewsTotal number of Google reviews Lois has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am so appreciative of Trevor’s outstanding service. He really goes over and above! And he so very pleasant to deal with.
Hannah H2 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRay was super sweet and helped make me feel much more comfortable in my home. Discovered ants coming out of the weirdest places and she covered every spot I could think of and more. AND she took care of the spider nests all along my garage door, plus treated the fire ant hills outside I hadn't even mentioned. I feel so much safer and am ever grateful for her coming out to help us. Thank you Ray!!!
- Price assessment: Great price
- Price: $60–80
- Services: Home inspection, Hornet & wasp extermination, Spider extermination, General pest inspection, Ant extermination
- Pest type: Ants, Spiders
Response from the owner · 2 days ago
Thank you for the glowing feedback! We understand pest issues can be stressful, and we're glad we could give you peace of mind.
Susan Ramsey7 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are fantastic! Thanks for being so thorough and knowledgeable.
- Price assessment: Reasonable price
- Price: $100–120
- Services: Hornet & wasp extermination, Mosquito extermination, Cockroach extermination
- Pest type: Cockroaches, Mosquitoes, Other
Response from the owner · a month ago
Thanks for being a valued customer! We aim to make every interaction positive and effective. We look forward to continuing to serve your pest control needs.
Kimberly Brock2 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShowed up on time, were pleasant and professional, knocked it out in great time. Fantastic job!
Response from the owner · 3 days ago
We're delighted to hear about your positive experience! Your trust in Go-Forth motivates us to maintain our high standards of pest control service.
Jacob FolkerLocal Guide · 20 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmiable, on time, and even asked “what else” after I got done with my requests. Did a great job and the last service kept the wasps away “I had 3 massive colonies totaling a couple hundred wasps at my shop”. 10/10 recommend, great service and price
Response from the owner · 5 days ago
Your review made our day! We focus on customized solutions for each customer, and we're pleased our approach worked well for you.
Carl DeansLocal Guide · 24 reviewsTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLogan was excellent. He was very personalble, knowledgeable and professional - Great Service!
- Price assessment: Reasonable price
- Price: $80–100
- Services: Spider extermination, General pest inspection
- Pest type: Spiders
Response from the owner · 7 months ago
We're honored by your kind words. Our team strives to be thorough and professional with every service call. Thank you for choosing Go-Forth!
Susan Redmond5 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe service was exceptional. All my concerns were addressed quickly and efficiently. I am very pleased with Nathaniel's help today
- Price assessment: Reasonable price
- Services: Home inspection, Rodent extermination
- Pest type: Rodents, Cockroaches, Spiders
Response from the owner · 5 years ago
Thank you Susan! We appreciate you taking the time to leave us a positive review!
Becky Fitzgerald3 reviewsTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRayanna was wonderful! She was a great combination of Professional and personable. Highly recommend this company for pest control!
- Price assessment: Great price
- Price: $40–60
- Services: Spider extermination, Cockroach extermination
- Pest type: Cockroaches, Spiders
Response from the owner · a week ago
Thanks for the fantastic review! It's our mission to solve pest problems effectively while providing outstanding service. We're happy you're pleased.
Patrick WynnLocal Guide · 80 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways a good time. Just upgraded to the yard package. They show up everytime I call no problem. I hate mosquitoes and they are not here anymore, all I need. Jayden did great.
- Price assessment: Reasonable price
- Price: $100–120
- Services: Mosquito extermination
Response from the owner · 9 months ago
We appreciate your review! Thanks for trusting us with your home’s comfort needs.
Business details
- Address: 986 Trinity Rd, Raleigh, NC 27607
- Phone: (919) 747-4668
- Website: go-forth.com
- Service area: Raleigh, NC