Air duct cleaning service · Santa Clara, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%4+0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 26 dryer vent cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 32%
4.8★★★★★87 Google reviews · 4 photos
84%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Gold Star Air Duct Cleaning 4.8 out of 5 based on 87 reviews, highlighting punctuality, thoroughness, and clear communication regarding air duct and dryer vent cleaning services. Customers frequently note that technicians explain the process, provide before-and-after photos, and maintain fair pricing without unexpected upsells. The owner did not respond to any reviews, and no significant recurring criticisms were identified in the provided excerpts.
Google rating: 4.8 out of 5 from 87 reviews (84% five-star).
Reviews on this page: 87 Google reviews (81 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 25, 2026.
Service: Dryer Vent Cleaning Service serving Santa Clara, California.
Data from Google, last updated October 25, 2026.
Score profile vs other dryer vent cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Gold Star Air Duct CleaningDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gold Star Air Duct Cleaning: 86/100 on this factor. Category median: 93.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gold Star Air Duct Cleaning: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gold Star Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gold Star Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gold Star Air Duct Cleaning: 4/100 on this factor. Category median: 24.F
4
Bar = this company · dark tick = category median.
Star ratings
87 Google reviews we collected
4.8of 5
5 stars7384%
4 stars1416%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
99%praise
Praise26799%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1940%
Reasonable2960%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6223%
Quality & results5721%
Speed & response4216%
Would recommend4115%
Communication3814%
Price & value207%
Honesty & trust93%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The air duct cleaning technicians were incredibly professional, respectful, and easy to communicate with.”
“their work was very thorough, and they took the time to clearly explain the duct cleaning process, airflow concerns, and answer every question i had.”
“It was a real pleasure to work with this team, and the whole service felt organized, clean, and efficient from start to finish.”
“I highly recommend their services and would gladly use them again in the future because everything was completed on time, the area was left tidy, and…”
“He followed up about the appointment time and even arrived a little early.”
“The pricing was fair and reasonable, and the overall experience was smooth from start to finish.”
“We really appreciated the quick response, honest advice, and quality workmanship.”
People customers mention
Jose27 reviews
Jordan15 reviews
Danny9 reviews
Brady7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Gold Star Air Duct Cleaning for 5 kinds of job. Pick one to see what they paid and said.
A1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
The air duct cleaning technicians were incredibly professional, respectful, and easy to communicate with. their work was very thorough, and they took the time to clearly explain the duct cleaning process, airflow concerns, and answer every question i had. It was a real pleasure to work with this team, and the whole…
Reasonable priceHVAC duct & vent repairHeating system installation
EmeryLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I recently had my dryer vent and air duct cleaning service done, and Danny was excellent. He followed up about the appointment time and even arrived a little early. He was very thorough during the vent and duct cleaning, explained the process clearly, and shared helpful tips and recommendations for keeping the…
Great priceHVAC duct & vent repair
SergioLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Danny and Jordan cleaned my air ducts and dryer vent for Gold Star Air Duct Cleaning. They were very professional, friendly, and explained each step of the duct cleaning process before they started, so I knew exactly what to expect.
They took time to go over everything with me, answered my questions clearly, and…
Reasonable priceA/C system maintenanceA/C system repair
Diana5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We recently moved into our home and it needed a deep cleaning, especially the air ducts and vents. Gold Star Air Duct Cleaning did an amazing job, and the whole HVAC vent cleaning process made a big difference right away.
My wife has asthma, so having clean ductwork was very important to us. After seeing the before…
Reasonable priceHeating system repair
kari3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Danny and his crew were awesome. Great air duct cleaning service at a fair price. Since our home gets extra dust and pests around the vents, they took extra time on the toughest areas and cleaned them multiple times to remove as much buildup as possible. They were thorough, careful, and left the house feeling much cleaner with better airflow.
Reasonable priceHeating system repair
Faith4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
danny was AMAZING! He was able to come out on short notice for a dryer vent and air duct cleaning service. He also explained how often the vents should be cleaned and how clogged dryer vents can become a serious fire risk, especially with how much dust and lint can build up over time. i was given real peace of mind…
The air duct cleaning technicians were incredibly professional, respectful, and easy to communicate with. their work was very thorough, and they took the time to clearly explain the duct cleaning process, airflow concerns, and answer every question i had. It was a real pleasure to work with this team, and the whole service felt organized, clean, and efficient from start to finish. They made sure the vents, returns, and main duct lines were handled carefully, and the indoor air quality already feels better in my home. I highly recommend their services and would gladly use them again in the future because everything was completed on time, the area was left tidy, and the overall experience was smooth and stress-free for my family.
Price assessment: Reasonable price
Services: HVAC duct & vent repair, Heating system installation
Emery AlvaradoLocal Guide · 4 reviewsiTotal number of Google reviews Emery has written across all businesses on Google Maps, not just this one.
I recently had my dryer vent and air duct cleaning service done, and Danny was excellent. He followed up about the appointment time and even arrived a little early. He was very thorough during the vent and duct cleaning, explained the process clearly, and shared helpful tips and recommendations for keeping the airflow clean and efficient between visits. He was friendly, professional, and went above and beyond to make sure everything was cleaned properly.
The service made a noticeable difference, and it feels good knowing the dryer vent and ductwork are cleaner and safer. The pricing was fair and reasonable, and the overall experience was smooth from start to finish. I would gladly recommend this service to my neighbors in San Jose and will definitely schedule regular maintenance again. Awesome job.
Price assessment: Great price
Services: HVAC duct & vent repair
Sergio JeffersonLocal Guide · 6 reviewsiTotal number of Google reviews Sergio has written across all businesses on Google Maps, not just this one.
Danny and Jordan cleaned my air ducts and dryer vent for Gold Star Air Duct Cleaning. They were very professional, friendly, and explained each step of the duct cleaning process before they started, so I knew exactly what to expect.
They took time to go over everything with me, answered my questions clearly, and made sure every part of the vent and duct service was handled with care. I really appreciated how thorough they were and how efficiently they completed the work.
The whole experience was smooth and easy, and the indoor air service was done very well. I was very happy with the results and would definitely use this company again for air duct and dryer vent cleaning.
Price assessment: Reasonable price
Services: A/C system maintenance, A/C system repair
Diana Crane5 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
We recently moved into our home and it needed a deep cleaning, especially the air ducts and vents. Gold Star Air Duct Cleaning did an amazing job, and the whole HVAC vent cleaning process made a big difference right away.
My wife has asthma, so having clean ductwork was very important to us. After seeing the before and after photos, we felt much more confident about the air quality in our home and she can breathe much easier now. They explained the duct cleaning service clearly, answered our questions, and were very professional the entire time.
We were also impressed with how careful, neat, and organized the work was from start to finish. The vents looked much cleaner, there was no mess left behind, and the whole experience felt smooth and stress-free.
Price assessment: Reasonable price
Services: Heating system repair
kari mccall3 reviewsiTotal number of Google reviews kari has written across all businesses on Google Maps, not just this one.
Danny and his crew were awesome. Great air duct cleaning service at a fair price. Since our home gets extra dust and pests around the vents, they took extra time on the toughest areas and cleaned them multiple times to remove as much buildup as possible. They were thorough, careful, and left the house feeling much cleaner with better airflow.
Price assessment: Reasonable price
Services: Heating system repair
Faith Carpenter4 reviewsiTotal number of Google reviews Faith has written across all businesses on Google Maps, not just this one.
danny was AMAZING! He was able to come out on short notice for a dryer vent and air duct cleaning service. He also explained how often the vents should be cleaned and how clogged dryer vents can become a serious fire risk, especially with how much dust and lint can build up over time. i was given real peace of mind knowing the lint, dust, and debris were fully cleared from the vent and airflow was restored. danny used a camera to show the before and after condition inside the dryer vent, which made the whole process easy to understand. The service was professional, thorough, and very helpful, and i would recommend this team to anyone needing great service and cleaner vents.
Price assessment: Reasonable price
Alexandria Roach2 reviewsiTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
We’ve had Gold Star Air Duct Cleaning come out several times for our houses in San Jose, and the service has been consistently excellent. this last visit went well, and while we had extra HVAC filters available, we simply had to mention the filter change this time, whereas on the prior visits it had already been taken care of. We schedule air duct and furnace duct cleaning because of severe pet allergies from previous owners, so having the vents cleaned and filters replaced really helps indoor air quality for my family. jordan and the crew were friendly, professional, and easy to talk to. i also appreciated the reminder to stay on top of dryer vent cleaning, especially with kids in the home. overall, very happy with the service and the attention to air flow, dust control, and clean vents.
Price assessment: Reasonable price
Services: A/C system repair, HVAC duct & vent repair
Kurt Mullen1 reviewiTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Our office air conditioning ducts had not been cleaned in a long time, so it was definitely time for service. We contacted Gold Star Air Duct Cleaning, and Jordan responded right away, checked what needed to be done, and quickly scheduled the work. The team did a thorough air duct cleaning, improved the airflow, and also replaced stained and damaged ceiling tiles. Everything was handled professionally, and the office felt cleaner and fresher after the job. Great work.
Price assessment: Reasonable price
Services: Heating system installation
Diane Jimenez4 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Just had my air ducts and dryer vent cleaned, and I was amazed by how much dust and debris they removed. I’m very happy with the service, and Brady and Jordan were professional, friendly, knowledgeable, and right on time. They explained the duct cleaning process clearly, worked efficiently, and left everything neat when they finished. My home feels fresher, the airflow seems better, and the whole service was well worth the cost. Definitely recommend this air duct and dryer vent cleaning service.
Price assessment: Great price
Services: Heating system repair, A/C system repair, HVAC duct & vent repair
lillian frye6 reviewsiTotal number of Google reviews lillian has written across all businesses on Google Maps, not just this one.
Technicians brady and danny were outstanding. They arrived right within the scheduled window and got started on the air duct cleaning process right away. jordan walked me through everything step by step, including checking all the supply and return vents and explaining how the ductwork cleaning would be handled. The final price was confirmed before the work began, and it matched the original estimate exactly. They were very thorough, careful, and neat while cleaning the vents and duct system, and they made sure the work areas stayed tidy. Since we are in San Jose, keeping air ducts clean really helps with dust and indoor air quality, and they did a great job. There was only minimal cleanup needed afterward around the vent areas. very professional team, and i would definitely recommend them for air duct and vent cleaning.
