iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty71−2.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#170 of 218 moversiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★494 Google reviews · 24 photos
94%five-star reviews
4.70★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$478typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for punctuality, careful handling of belongings, and fair pricing that matches quoted rates. Positive reviews highlight efficient crews, clear communication, and professional conduct during residential and commercial moves. However, several low-star reviews cite issues with owner communication, missing or damaged items, and staff reliability, including instances of workers quitting mid-move or lacking necessary equipment.
Google rating: 4.9 out of 5 from 494 reviews (94% five-star).
Reviews on this page: 494 Google reviews (435 with written comments, 14 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Mover serving Memphis, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
This companyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goldmouth's Affordable Moving: 84/100 on this factor. Category median: 93.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goldmouth's Affordable Moving: 78/100 on this factor. Category median: 90.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goldmouth's Affordable Moving: 87/100 on this factor. Category median: 93.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goldmouth's Affordable Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goldmouth's Affordable Moving: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goldmouth's Affordable Moving: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
494 Google reviews we collected
4.9of 5
5 stars46594%
4 stars163%
3 stars00%
2 stars20%
1 star112%
Praise vs complaints
Phrases our text analysis found in 435 written reviews
97%praise
Praise1,03197%
Complaints273%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price2557%
Reasonable1534%
Overpriced37%
Not sure12%
$478-52% vs typical movers
Middle half of what 27 customers paid ($295–$680) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude25324%
Speed & response24823%
Would recommend18317%
Price & value17917%
Quality & results11211%
Honesty & trust535%
Communication303%
What customers talk about
We read 435 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys are very nice and will move everything with care in a timely manner.”
“The owner was very rude, and even told staff to grab a few of my personal items, that wasn't going to the storage unit and put it on the moving truck…”
“The movers were incredibly pleasant, patient, and efficient from start to finish.”
“…half to unload everything—even in the pouring rain—making the earlier delay feel even more suspicious.…”
“I highly recommend this company for your next move.”
“Never again!”
“The cost was very fair, especially compared to other moving companies.”
“I paid him what he said I owed, which was highly overpriced for his service.”
“Thank you again for providing such outstanding service.”
“This was the worst experience I have ever had, and I move a lot.”
“With it being so hard to trust movers, you can trust these guys to do right by your belongings and get you moved at a decent time.”
“They asked questions to ensure they knew where to place things, communicated things that were damaged prior to moving, and informative of things neede…”
People customers mention
Jessie19 reviews
Jesse7 reviews
Movers4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Goldmouth's Affordable Moving for 8 kinds of job. Pick one to see what they paid and said.
VVenkata1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I made a best choice selecting this people. Thank you for doing a great work from your side.
Paid $1–500Great priceLocal moving
KKeenan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★
The owner is unprofessional. One of the workers quit mid move last night. This left me and the other mover to move my belongings, yet I’m the one paying. This was the worst experience I have ever had, and I move a lot. This business does not reach out to confirm appointments.. the owner feels it’s the customers job…
Paid $1–500OverpricedLocal moving
Nnurseboi20078 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I could not have asked for a smoother move. These 3 guys very quick and efficient. They came in and went right to work. They were courteous and very careful with our belongings. The cost was very fair, especially compared to other moving companies. I appreciate you guys and will definitely give you my business again when I need another move. Anthony G.
CCarlos2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
These guys were GREAT ! They worked as a team. I loved the way they communicated with each other as they turned corners to ensure that they didn’t damage anything. I will be using them again at the end of July to move my wife.
Paid $500–1,000Reasonable priceLocal moving
DDushyant6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Excellent moving service! The team was fast, efficient, and handled everything with great care. They brought two trucks, which made the move much smoother, and they made sure every item was placed exactly where we wanted. Highly recommend their professional and reliable service!
Paid $500–1,000Reasonable priceLocal moving
BBethany3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★
The moving team was incredibly hardworking and fast! All of our stuff arrived undamaged. Their prices were fair and we would definitely use them again!
This is a good affordable moving company. The guys are very nice and will move everything with care in a timely manner. I highly recommend this company for your next move. You will not be disappointed.
Response from the owner · 20 hours ago
"Thank you so much, Mrs. Hodges. I appreciate your trust and support 🙏🏿
V
Venkata Koneru1 reviewiTotal number of Google reviews Venkata has written across all businesses on Google Maps, not just this one.
I made a best choice selecting this people. Thank you for doing a great work from your side.
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 20 hours ago
"Thank you so much, Venkata! We're glad you made the best choice with Goldmouth's Affordable Moving— we really appreciate you trusting us with your move and for the kind words about our crew's work."
A
Anita F.2 reviewsiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
I Highly recommend Goldmouth’s Moving Company! The movers were incredibly pleasant, patient, and efficient from start to finish. They handled all of my belongings with care and made what is usually a super stressful process feel completely easy and hassle-free. I'd definitely use them again.
Response from the owner · 6 days ago
Thank you so much Anita. I appreciate your support Ma'am. ❤️
K
Keenan Garron6 reviewsiTotal number of Google reviews Keenan has written across all businesses on Google Maps, not just this one.
The owner is unprofessional. One of the workers quit mid move last night. This left me and the other mover to move my belongings, yet I’m the one paying. This was the worst experience I have ever had, and I move a lot. This business does not reach out to confirm appointments.. the owner feels it’s the customers job to reach out to him.. and this is what I was told.. I can say, the one mover that helped was THE BEST part. But overall, this business sucks ass!!!
Price assessment: Overpriced
Price: $1–500
Services: Local moving
Response from the owner · 2 weeks ago
Hi Keenan, thank you for the honest feedback. We're sorry your move didn't go as planned — having a crew member leave mid-job is not the standard we hold ourselves to, and we're addressing it with our team directly. We'd like the chance to make this right. Please reach out to us so we can talk it through. — Goldmouth's Affordable Moving"
A
Aurtiska Pace9 reviewsiTotal number of Google reviews Aurtiska has written across all businesses on Google Maps, not just this one.
The process was much easier than expected. They came through because I was about to have anxiety being I could not find anyone who was able to commit to moving my parents’ patio furniture. What a relief.
Currently, I am sitting outside and making memories with my children; their smiles are priceless.
This company is reliable and dependable. I plan to call them for future moves.
Price assessment: Reasonable price
Services: Local moving
Response from the owner · a month ago
Thank you so much Mrs. I Pace. Your support is much appreciated 🙏🏿
N
Natalie MooreLocal Guide · 15 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
I booked last minute on a whim and I absolutely do not regret doing it. The moving guys were absolutely the best and they were so fast and gentle with my belongings. If I could give 6 stars I would. Thats how outstanding the service was. With it being so hard to trust movers, you can trust these guys to do right by your belongings and get you moved at a decent time. Well done 👏🏾
Response from the owner · a month ago
Thanks Mrs. Moore. I appreciate you so much. I appreciate the support.
C
Christopher Pfund4 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Gonna say, these guys were some of the best movers I’ve ever had, and I’ve moved a lot. 100% trustworthy, hard-working, careful, respectful, kind, positive, and strong! I was really pleased with the price, and when we got to the end of the day and I paid, I paid exactly the rate we spoke about. I haven’t used other movers in Memphis, but from my experience, I wouldn’t be surprised if they are the very best!
Response from the owner · a month ago
Thanks for your honesty Mr. Christopher. I appreciate you more than you know Sir. Thanks for the support.
B
Bruce Lee11 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
They are amazing definitely a 5 Star company They are quick they are effective Very knowledgeable the absolute best ‼️ and they have great energy thank you ‼️‼️‼️
Response from the owner · a month ago
Thank You Bruce Lee. I appreciate your support 🙏🏿
N
nurseboi20078 reviewsiTotal number of Google reviews nurseboi2007 has written across all businesses on Google Maps, not just this one.
I could not have asked for a smoother move. These 3 guys very quick and efficient. They came in and went right to work. They were courteous and very careful with our belongings. The cost was very fair, especially compared to other moving companies. I appreciate you guys and will definitely give you my business again when I need another move. Anthony G.
Price assessment: Great price
Price: $500–1,000
Services: Vehicle transport, Local moving
Response from the owner · 2 months ago
I really appreciate you Mr. Anthony. Thanks for the love and support.
S
Saint1 reviewiTotal number of Google reviews Saint has written across all businesses on Google Maps, not just this one.