How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREGood Guys Garage Doors
Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 22 door repair services · 4.9★ from 1,096 Google reviews
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Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Good Guys Garage Doors for 3 kinds of job.
Good Guys Garage Doors for general repairs & installation
Clear ✕All 307 Google reviews tagged “General repairs & installation” · showing 120
Kenneth did a great job updating and fixing my garage door so I could have a lot more features and access. I really appreciated his explanations and work done.
Excellent service, communication, customer service, follow up and answering questions. I would recommend Good Guys Garage Doors to anyone with garage door needs.
KJ did a great job- super helpful and friendly! Fixed in less than an hour!
Very professional, excellent customer service and Chris, our technician was the best.
Glad I found them it was a great experience using them 5 stars all the way
⭐⭐⭐⭐⭐ Excellent Service — Highly Recommend Good Guys Garage Doors! I highly recommend Good Guys Garage Doors, especially Matthew! The company was fast, fair, reliable, and excellent with communication, but Matthew truly made the experience exceptional. Matthew was incredibly kind, respectful, professional, and…
I had a great experience with Good Guys Garage Doors! Kenneth was the technician who came out, and he did an excellent job. He was professional, knowledgeable, and efficient throughout the entire process. He took the time to explain what needed to be repaired, replaced the necessary parts, and made sure everything…
KJ Ewing showed up in the morning, gave me 3 option which we tailored to meet my needs, the came back the same afternoon and replaced my drive unit, rollers, moisture barrier and keypad for a reasonable price. He was fantastic, the new unit is super quiet and I am completely satisfied!
I had mice squeezing into my garage. Some of the weatherstripping had buckled. Plus,evidently the builder had not brought the molding all the way down to the ground. Chris did a fabulous job of Evaluating the problem. He explained the choices for remedying the problem clearly. I recommend Good Guys highly. I have…
The service was great. The two gentlemen installing my new doors were very knowledgeable, respectful and and definitely “Good Guys” I would recommend them for any kind of garage door work.
I had a good experience
Chris from good guys garage doors went above and beyond to fix my broken door and get it working better than it did when it was brand new. I will definitely use good guys garage doors for any future repairs. Chris showed up the same day I called and communicated every step of the way. Their price was hundreds…
Terrific service from Good Guys. They sent a technician on the day (a Saturday) I called for a broken garage door. Tech AJ was efficient & knowledgeable, got the door open & came back on Tuesday with the necessary parts to repair the door. Great result & great office staff.
KJ was awesome with attention to detail and a great communicator.
John knows his stuff. More than that, he's friendly, efficient, and timely. We appreciate Good Guys!
Chris was prompt, friendly and efficient! Very pleased with our new opener and remote pads!
John was great. Arrived early and fixed our garage door in a few hours. Very knowledgeable and explained everything thoroughly. Would definitely recommend.
Austin did a wonderful job with my garage door. It is so quiet and smooth opening and closing. Austin is very attentive to detail and cleaning up afterwards. I will definitely use them again in the future.
I recently had a new garage door opener, put in with new springs and all the fixings. The quote this place gave me was right in the middle of other quotes. I had gotten from other places so I was happy to just get it done on the day technician John showed up. Install took about an hour and a half I think and John…
I usually do most of my own home improvement needs; however, today I realized that I needed some additional assistance. After receiving replacement torsion springs that I had ordered, I realized they were the wrong size. I needed the job completed and couldn’t wait until next weekend. By chance, I decided to see if…
KJ was thorough with his insepction and plan offerings. No pressure selling, information sharing. Would recommend.
I have only good things to say about Good Guys garage doors my door broke on a Friday they were there on Saturday morning taking care of it. The technician Mr John Chavez Incredibly knowledgeable He really knew his stuff when he came to garage doors I appreciate it the Insight he shared with me And he was just an…
John provided great customer service! He took his time to explain the work that was being completed. The fast response time and honesty was appreciated!
KJ was really incredible and they did it fast and easily. Highly recommend
Very professional, quick service and would definitely recommend
Came same day and resolved my problem the next day. Very happy.
Affable, professional, capable and efficient. Look no further for garage door service.
John was absolutely amazing. Not only did he perfectly install the garage door, he also came back to help us out after we struggled with connecting the door to our WiFi. He was very knowledgeable, nice, and thorough through the whole process. And the garage door is working perfectly now. Thank you so much, John.
Amazing service! From my initial call to the completion of our repairs was merely a few hours. Thank you!!
Quick service, knowledgeable technician. John did a great job with the fix.
I called on a Saturday and failed to leave a message. Wendy called me back within an hour and had a technician come out to my rental property that same day. KC was professional, thorough, and efficent in getting my garage door diagnosed with 3 options for repair. The work was done within 2 days and I could not be…
Fantastic service and repair. Highly recommended.
Chris,who came out to my house fixed my loose chain and did repairs,as needed was way cool and new exactly what work was required to get the garage door to open and shut closed.
I we strongly recommend this company. I ordered a garage door and they always communicated promptly and resolved any small issues immediately. We were very happy with the results and would use them again.
After having a bad experience with another local company, I called these guys. Their technician, Matthew installed a garage door for me and it was a great experience. It cost me a full $200 less than the other company quoted me. I will use this company in the future for sure
Chris came right at the start of the 2 hour window. Analyzed the problem, fixed it & did the maintenance required to get the doors operating smoothly in a very timely manner.
Called this company to do a check on my garage door that opened very slowly. Meg who answered was friendly & engaging. John came out and he thoroughly checked my garage motor, door, etc. He was very professional, explained things in layman’s terms, recommended what needs to be replaced and/fixed, but did not push me…
Good Guys came early, same day on Labor Day weekend and fixed my door in an hour. Changed out the torsion spring, had a spare on his truck and did things I didn’t even ask, or know to ask for, like lube, and roller replacement.
Exceptional customer service! We were really happy with the entire process from start to finish. Gerald recommended a great option that was definitely the best bang for our buck. He was professional and installed both racks in just 1.5 hours. He also cleaned everything up afterward. 10/10 service!
I had such a great experience with Good Guys Garage Doors, and especially with Wendy! She was incredibly friendly, helpful and efficient and made getting a technician scheduled so easy and completely stress-free. She even helped with a price match that saved me money, with absolutely no hassle. It’s rare that…
They were efficient, professional, and knew exactly how to do it correctly
Great service and very quick response time. Highly recommend!
I had a great experience with this company earlier this year when they replaced two springs and a center bearing at my previous home for around $430ish. The technician, Matt J., was very kind and suggested fair price. I contacted them again when a spring broke at my new house. I was glad to hear they would honor…
Excellent service with kind and educated team members. Wendy connected with me this morning bright and early as we navigated our newly broken garage door. Austin arrived within the hour and offered kind suggestions after he assessed the condition of the door, motor rollers and springs. I appreciated the help and fast solutions.
First, these folks installed the garage doors and opener in 2008. Called them to replace the opener due to the deteriorated belt after all this time. Excellent service in the phone. Just what I needed, answered my questions about a consultation and felt good about the scheduled visit. The technician Matthew was…
Good Guys Garage Doors is an excellent business to work with. My husband hit the garage door and we were initially unable to close it. We called Good Guys Garage Doors and got an immediate appointment and Chris the technician was able to fix it so that it would close. Of course it still had dents in so we ordered a…
Excellent Work & Excellent Service I recently had Good Guys Garage Door repair the spring on my garage door and install a new opener, and I couldn’t be happier with the experience. The quality of both the work and the materials was excellent. Austin Martin was the installer, and he was fantastic. He was…
My garage door springs broke, and I was so happy that the Good Guys were able to send someone out right away. Matt was my service technician and did a great job. He came out to my house promptly and was very friendly.
The GoodGuys Team inspected our existing garage door, waiving the inspection fee, and determined a new opener with garage door upgrades would be the best option. So KJ had 3 options available to upgrade the garage door and opener. Once I chose an option, the old parts and system were removed and the new system was…
Great response time. Very professional and knowledgeable. Matt did a great job for us !
$365.00 just to adjust my cable on the roller which was about a 20 minute job but, there was two of them and they talk most of the time. Door make a scraping sound when closing
I highly recommend Good Guys Garage Doors for anyone who is looking to replace their overhead garage door. We appreciated Chris, who estimated the project, and explained the ins and outs of replacing a garage door, and was so professional, friendly and informative. And we were very impressed by Matthew and his…
Great customer service from the first call I made through the installation process Very nice installation person
I called to get the springs on my garage door replaced and the service was excellent. The technician who come to my house was very professional and nice. He also offered advice for future maintenance. I'll definitely contact them in the future for maintenance and refer them to friends and family. Highly recommend good guys garage doors!
Chris showed up early, was super pleasant, and promptly fixed the issue we were having!
We had a very pleasant experience with good guys garage door company. They went into very specific details as to what we needed for our price range. They were friendly, courteous,and very helpful in explaining our options. Chris even went out of his way to help my husband put two motorcycles back in the garage.…
He fixed my garage door very fast. I really appreciate it.
Maintenance + Wheel Replacement. Great job, super fast, door is very quiet now.
Had to get a new spring. Chris was my technician and did a great, quick, and clean job. Very professional. He arrived promptly at the agreed time, confirmed the issue, and provided a no pressure solution. He got to work right away and everything was done in about half an hour. Definitely recommend Good Guys and will…
I requested service on a weekend and received very rapid responses to my questions. An appointment was scheduled and the technician Chris arrived on time, diagnosed the problem, explained potential repair options, and then completed the work quickly. My garage door works great again and we realized that Chris…
I was having problem with my garage door and we called Good Guys Garage Doors and they came out the same day, looked over my garage door gave me an estimate, (Bear in mind this was a Sunday after 12 o’clock) Scheduled a day to get to work done they came out on time and delivered. Now my wife is very happy. She…
Punctual, pleasant, and professional. For garage door replacement or repairs, I would call them first.
We liked Good Guys technician Mathew he was very professional and nice so far we are happy with his work and will recommend Good Guys for garage door installing a new motor and repair 🙏🏻
On time. Explained work needed and finished at quoted price.
Meghan, the technician from Good Guys Garage Doors, was very professional, knowledgeable, and helpful when one of our garage door springs broke. He recommended the correct replacement spring and, at my request, also showed me several new garage door options from their catalog. To get our garage door working again,…
I had a bent hinge and a broken stabilizer rod. The guys replaced the hinges and springs. They did a good job and came out a second time to adjust the door because it was rubbing on one side. My door is an old heavy old fashioned door but my HOA will not change them out for a lighter roll up door and they will not…
Friendly customer service and great work for a good price
Fast service and quality work. Mathew was great.
Excellent communication and setting up the review of the garage hardware, and presentation of the solution. Service technician, excellent job, displayed, and laid out all parts that were taken down and explain where and tear and the issues of the parts. Very clear. Also showed us all the new parts, and why they were…
Would absolutely use them again. Our garage door broke out of nowhere and they arrived same day. Matthew was absolutely amazing, thorough, straight-forward, and fixed it immediately. Pricing was fair. Will go back to them to have our motor replaced when we are ready.
The best service and great people
Outstanding customer service, very timely repair and very friendly knowledgeable staff. It was my pleasure to work with this company and I would highly recommend them.
I called Good Guys Garage Doors and not only did they come out and fix my garage door , they did it on a Sunday, who comes out on a Sunday? Their price is the same on the weekend as it is during the week. They were very professional, on time and efficient. The price was very competitive so If your garage door…
Woke up this morning to a door that wouldn’t and couldn’t open. I called and had an appointment set in minutes. They arrived at the early part of the window given. The repair went smoothly, it was well priced and we are happy and will continue calling them for all our garage door needs. 10/10
Chris was extremely helpful and knowledgeable. He gave me options and recommendations. He fixed our garage within an hour! Would highly recommend Good Guys!
Installer was great. Able to answer questions, suggest what needed to be done, and did a great job and very professional.
From beginning to end! What a wonderful experience, Megan on the phone was funny and wonderful, and her tech Chris was also so funny and great at his job. He was very efficient and suggested some much needed repairs. I will 100% be using these guys again and referring them to all of my friends, family and neighbors.…
Prompt and quality service.
Everything went great and I’m a timely manor
I interviewed many garage door companies. Good Guys listened to me and my needs without trying to sell me something I didn’t want. Meghan kept in touch with me and advised me along the way. Once my custom color door was ready (Ross the installer) showed up on time was very knowledgeable and friendly. I have no…
This is the second time I’ve used good guy garage door service. I enjoyed working with them. Schedule is easy and technician ( Chris) did awesome job.
They are amazing.they make sure work is done right really like my garage door now so quit thank you good guys.👍👍
I couldn’t be happier with the service I received from The Good Guys Garage Doors company. They provide great communication and reasonable pricing. KJ was friendly, professional and incredibly knowledgeable. He did an excellent job changing my entire garage door opener systems. Thank you KJ! Highly recommended!!!
Fast and efficient.
Matthew did an excellent job replacing my garage door seal. Professional, efficient, and the quality of his work was outstanding. Highly recommend!
The entire experience was a pleasure. I received exactly what I had expected. Meg has a very upbeat personality and kept me informed all the way. Ross who installed the new garage door was very experienced, knowledgeable, and professional. Thank you both.
My garage door opener failed and I called Good Guys Garage Doors and they were able to come out, identify the issue and replace my opener. Matthew is extremely knowledgable, respectful and caring, answering all of my questions all while going into details for each option of opener to choose from. I ended up going…
Thank you KJ and the Good Guys Team! We greatly appreciate a super quick arrival and fix of double sprinkles in our garage. Will definitely recommend their service to anyone!
KJ did a professional job, provided and explained options, and I would call him again.
Matthew was amazing. He helped me out by coming almost immediately to unjam my garage door due to something I did. He redesigned my door/water block situation so I am ready for rain this fall. I didn’t expect him to go the extra mile for me. So glad I chose you guys for my door.
I called Good Guys Garage Doors after my dad had a bad experience with another company and they ghosted him and left his garage opener basically unusable. Good Guys were super helpful and came the same day I called and fixed it so quickly. Matthew was very kind and professional. I would highly recommend!
Good Guys truly live up to their name! I was extremely pleased with their service. When our garage door needed repairs, I contacted several companies for estimates. Unfortunately, most of the technicians who came out left me feeling uncomfortable—they seemed overly aggressive, pushy, and more interested in selling…
I recently used the Good Guys Garage Doors for the first time, and I highly recommend them. Wendy and Mathew were incredibly friendly and efficient. Mathew was able to fix my garage door on the same day, which was a huge relief. I had been using another company that charged a hefty $185 service fee, but I’m glad I…
Chris did an excellent job explaining and executing the repair with springs and rollers.
Outstanding service and fast response. We got everything fixed on the same day and they were professional, nice, and extremely capable. 100% satisfaction!
My new garage door was installed today and I can’t express how happy and satisfied I am with the result. The quality and a reason price was beyond my expectations. I will definitely recommend Good Guys Garage Doors to friends and relatives. Ross Murray did an excellent job. He’s a cool guy. Thank you so much Ross! Thank you Good Guys!
Matt came over and took care of EVERYTHING! He was AMAZING! You don’t know how much you need your garage until you don’t have access to it , and Matt with Good Guys Garage Doors made it so easy and simple. He explained the whole process, and also made sure we understood that if we needed anything , we could call them! Amazing service, amazing people!
Very professional, knowledgeable and nice. Absolutely perfect job. Highly recommend them
Fast response (same day) to my call to fix a malfunctioning emergency release assembly. Fixed the problem and did some preventative maintenance at a fair price.
Called Good Guys Garage Doors from a recommendation from a friend and it was the best decision I could have made. Matt, my technician, came by the same day I called. He gave me a breakdown of what was wrong with my garage door and opening system. Went over multiple quotes on what we could do to fix it and then said…
You guys are great. Fast same day service.
Chris did a great job. He maintained my big garage door and fixed my smaller one. He was a pleasure to talk to and the quality of the work was outstanding. The gal who answers the phone was very nice too.
Chris was efficient and very courteous! Thank you Chris!
Highly recommend Good Guys Garage Doors. Our door had fallen off of the metal tracks on the side. We had no way to get in or out of our garage and were leaving for a trip on Sunday. I called Friday at 8:30am and the technician was at our home by 10am. Matthew Jaberg our technician did a fabulous job of…
Hi, Chris and Luis did a fantastic job! They installed our new garage door opener and replaced all the necessary hardware. Our garage door is so quiet and opens up so smoothly! Chris is the BEST and Luis whom we just met is very knowledgeable about his craft. We highly recommend Chris and Luis to anyone who needs…
We are very pleased with our new sectional garage door installed last January by Good Guys Garage Doors. Shane estimated the job with quotes for several different doors. We decided upon an insulated sectional door that improves the home environment. The tenant needed help moving their various items, a task that…
Chris arrived at the time scheduled. He was very friendly, knowledgeable, told me exactly what needed to be done and fixed it promptly. All at a very reasonable price. Thank you for the great service.
Good Guys were very responsive and respectful throughout the consultation and repair process! Matt was extremely knowledgeable and informative about the process of repairing the old garage door seal, torsuon spring and rollers. The door works great and we learned a lot about how it operates! Great job!
Shannon did a great job servicing my garage door. He was very pleasant and professional. I highly recommend him and Good Guys Garage Doors
Chris and associate we both very professional and informative. I would recommend them to others.
So glad I went with Good Guys for my new garage door. I considered using my local home improvement store, but after the free consultation with Good Guys, I was confident they would do an excellent job and they did; professional, detail oriented and prompt.
My wife and I have been using Good Guys since 2014 and across two different homes. We've worked consistently with Chris Dollar because of the good/better/best proposals, fair pricing and excellent service. As if those things weren't enough, Chris is also a super friendly guy and a pleasure to work with. They'll keep getting my business in the future!
I have an unusual size standard wood door 17'x8', it was no problem for these guys. Came to give me an estimate the same day. Came back a few days later with the heavy duty hinges and springs. Had it all installed perfectly in a couple of hours. You couldn't really ask for better service.
I called them on Saturday, inspection and estimate done Sunday, new opener installed Monday. Very friendly and did a quality job. I would recommend.
Talk about five star service! Good guys garage door service came through in a pinch for me. Our spring broke on a Saturday morning and several other things were wrong with the garage door and they had it fixed by early afternoon and we were back in business. They were so thorough that we discovered several pieces…
Best repair ever, good and fast service, they were so professional and reliable guys, friendly service, very happy with their work 💯
Shannon was outstanding. Very knowledgable and professional. When a company can have top quality employees represent them out in the field it says volumes about the company's character. Super impressed!
Shannon did a great job — very knowledgeable, fast, and had excellent communication throughout the service visit. I also really appreciated that the company sends bios of the installers before they arrive. It adds a nice level of professionalism and comfort. Meg was also fantastic to work with while helping me with…
I got friendly and quicky help from both the office when I call with a non-working garage door opener, and from the Tech, Matt, that came out the same day to trouble shoot the problem and replace the broken opener.
Professional, fast, and reliable!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 307 | — |
| Garage door consultation | 91 | — |
| Garage door design | 10 | — |
