How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for a/c system maintenance
Clear ✕All 201 Google reviews tagged “A/C system maintenance” · showing 60
Once again, Michael did an exceptional job! Don't hesitate to give him a call!
Sebastian, from good guys came to our house in a very timely manner. He gave us a quote and then showed up and did the job very speedy. He did a great job and we’re very pleased.
You guys are the BEST! On time, beyond polite and so easy to communicate with!!
Excellent, reasonably priced service for A/C maintenance
Aaron was friendly and professional. He presented options and answered all questions thoroughly. Good Guys has my business and my confidence. I'm extremely pleased and would recommend Good Guys.
On time and thorough..Went above and beyond !
Aaron came over to do a 'wellness' check on my furnace and a/c and he was extremely thorough and shared information that I found important regarding my HVAC. I'd recommend him anytime...he was professional, trustworthy, respectful and kind.
Sean Small at Good Guys provided prompt excellent professional service. The price was way better than other quotes I got too. I strongly recommend this company.
Chandler was there within an hour and got our A/C back up and running. It was already 78 degrees in the house and climbing. We're very grateful!
Griffin identified the problem, shared the information with me along with a recommendation to eliminate the problem, and charged me a fair price. He has earned my trust! Griffin continues to deliver great service on short notice. He is personable and well equipped to answer any HVAC question or concern.
Josh was very knowledgeable, professional, and had a great personality that really put me at ease. I appreciate that he offered economical options without trying to sell me extra stuff I didn't need. I will definitely be using this company when it is time to replace my unit. Highly recommend!!!
Mike did a phenomenal job. Fast, quality, and great value. Very personable and made sure the job was done right. Highly recommend!
Matt Parsons has became our “hvac guy”. If we have an issue we don’t bother to look for anyone else. He’s helped us with our air conditioner, furnace and whole house humidifier over the last couple years. He is fast, professional, prices are reasonable and he’s trustworthy. I recommend him to everybody I know.
Great summer tune up service! Timely and professional.
Jason Smalley is the best! He was so professional and checked the entire system and is a very honest person. I highly recommend Good Guys Home Services! A+++
Mark is the best!! He is always pleasant and I look forward to seeing him. I know he will do an excellent job maintaining our HVAC system. Great company.
The tech (Michael) was very professional, friendly and knowledgeable. He was able to get me running in minimal time and very glad it all checked out well too.
I've been using Good Guys Home Services for a number of years now and Mark Hildebrandt has been my go-to guy. He has always gotten out to evaluate my heating and cooling issues as quickly as possible, even communicating on the weekends to make sure I'm up to date on what's going on. No matter the issue he has…
Sean Small is the best. He is efficient and knows the systems! Highly recommend Good Guys for any of your needs.
Shoutout to Griffin at Good Guys Home Services! He did an amazing job with our AC tune-up. He spent a ton of time outside thoroughly cleaning the unit and then took the time to explain everything about our HVAC system in a way that actually made sense. Super friendly, professional, and thorough. Highly recommend.
They are great guys and a great company!
Matt was great. We will be getting a whole new system. But got us running while we wait. Really appreciate the fast honest work manship. Thank you
Have used good guys for several yrs. Arron is the best. Very honest
Good guys are great guys. Highly recommend them. They report in 15 minutes to an emergency Situation. They a Re knowledgeable and reasonably priced and they never try to upsell you. So have used them for several years and they have never disappointed us.
Randy repsonded back within several minutes of me contacting him. We scheduled an appointment for the next afternoon. He was knowledgable and took care of our issue. He gave suggestions to improve the longevity of our system.
I highly recommend Good Guys for AC repairs work or anything that you may need. Their pricing is very fair, they don't try to sell you things that you don't need, they explain things so you understand. I have used Billy twice now and cannot say enough good things about him. Truly this is a great company. 6/26/26…
Sebastian did a great job. He was timely and explained what he did and showed me the cooling report. Will use again. Highly recommend!
Jason really helped out on a few issues going on with my pool and air conditioning. He’s very knowledgeable and fair. I appreciated his straight forward approach. I am definitely booking them for my seasonal maintenance.
Highly recommend Good Guys HVAC service. Aaron Mattox has been taking care of my home for a few years now and he is absolutely the best in every way. He regularly does system checkups and recently replaced my old furnace. Today, he performed a checkup on my A/S unit. I have also used Hunter Throneburg for plumbing…
Jason is always so professional and knowledgeable. I appreciate his expertise. He is on time, polite and completes the work in a timely matter. I never hesitate to call Good Guys! Thank you Jason
5 star service! Great pricing. These guys are the best!
Awesome people and service. Always on time. Communication is excellent. Mark Hildebrand is fantastic!
I so appreciate Ryan being our point of contact and knowing that he will be one to come out to our home for the tuneups and gets to know our particular system instead of a random person each time and never knowing if what they are saying is true! Good Guys have been wonderful to work with.
Josh C. did a thorough job (as usual!) diagnosing and fixing our issue. He responded in a timely manner and fit us into his schedule when we had an unexpected problem with our A/C system. He's also very proactive while fixing a problem or conducting a tune up, optimizing and tweaking the entire system for optimal performance. Highly recommend!
Eric with Good Guys Home Services performed annual maintenance on our A/C system. He is always great and I highly recommend Good Guys and Eric.
Randy Turner with Good Guys is the best HVAC tech I have had the pleasure of using. He is prompt, efficient and professional. He only fixes what is needed. I plan to use the Good Guys service for many years to come.
Mark is great. The scheduling was easy and he was on time and very efficient. We plan to continue using Mark with Good Guys. : D
We schedule Randy to check our AC in the Spring and Furnace in the Fall. He’s the best. He’s thorough, courteous and explains everything in a way we can understand. We highly recommend Good Guys because we trust them to maintain of our heating and cooling systems to provide the maximum longevity at a reasonable price. Who could ask for more?
Good Guys responded to a buyer's inspection. Griffin, our technician, was super knowledgeable and professional. He did a thorough job in testing, explaining and documenting all items in the general home inspection report that the buyer was questioning. Turns out the short cycling was caused by an over pressured…
JD and his team from Good Guys took care of all my HVAC needs. Excellent work. Professional. CLEAN!! Can't recommend them enough.
Griffin came in and did a great job. He tuned up my a/c and found a small issue. He was very respectful of my home and explained all the services provided. I’d definitely recommend him/the company to friends and family.
The experience was great as always. We've had Mark at Good Guys managing our home HVAC system for several years now. Trustworthy, reliable, competent, fair, and responsive. It adds up to peace of mind. What more could a homeowner expect?
Josh is extremely knowledgeable and personable. He definitely goes the extra mile to ensure all is good. He is dependable and hardworking. Always giving us great advice on the status of our HVAC, in terms of the expected life of the HVAC. 5 stars for Josh. He’s a good man. J&M
Once again - another amazing experience with Rigo, our service tech! He is so skilled, nothing is ever a big deal and he is a master problem solver. When it is time to replace our system, Good Guys will be the ONLY company that we call. They are taking care of 5 homes that we own currently - just love them!!!
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
I've worked with Griffin from Good Guys a few times now and he has always been very responsive, efficient, and is always a great communicator. My fiancee and I are happy to have found an HVAC technician we have a lot of confidence in.
I can't say enough good things about the furnace tune-up I received. Craig C. was not only skilled and efficient but also incredibly friendly and respectful. He addressed all the issues, cleaned everything up, and left my furnace running like new. My home is now warm and cozy, and I'm grateful for the excellent…
After having the company we've used for years tell us it couldn't be repaired and needed a new system ($8k-10k) we contacted Good Guys for a second opinion. $225.00 for installation of a new thermostat has solved the problem. Thanks Josh!!
Great seasonal service once again from Matt Parsons
Fast and professional. Highly satisfied with the AC service provided by Eric B. Will definitely use again
great service, very polite and communicates very well
Good Guys never disappoints and always provides excellent service. Mark Hildebrandt came through for me as always! Timely response to my request, on time for appointments, knowledgeable and fair/competitive pricing. I wouldn't trust anyone else with my HVAC needs! (As a realtor I recommend Mark to EVERYONE I work with!)
I am a first time customer. I was kept up to date on the serviceman’s arrival time. Rigo completed the service on the AC unit doing an excellent job. Taking time to clean each component and explain what I can do as a homeowner to extend the life of my AC system. I feel he went above and beyond to check the system…
Technician was awesome. I left a review yesterday so you should have received it.
Aaron was amazing! Very knowledgeable and patient. I appreciate his professionalism!
I've used them for a couple of years and couldn't be happier. They are always on time, courteous and helpful. They explain any issues in detail and provide a plan of action. I highly recommend this company.
Randy did the annual checkup on the furnace. He was very thorough, and informative!
Great experience!
I'd recommend these guys all day. They're responsive, honest, fair, and polite. They could've made up charges that would've cost thousands but instead, spent time really trying to diagnose the issue and telling me other options instead of thinking about their pockets.
Great service. Air went down / call in morning & they showed up in 1 hour. Replaced broken part & air right back to normal.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
