How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for HVAC duct & vent installation
Clear ✕All 24 Google reviews tagged “HVAC duct & vent installation”
Furnace - annual service. Mark called ahead, and was on time. He is always pleasant to work with and explains things to us very well. We also had Mark and his team install a dual system in our two story home when the summer heat hit our area, and they did an excellent job. The upstairs is now much more enjoyable…
(6/12/26) Mark was on time and fast giving my A/C system a tune up as we enter the summer season. He checked and cleaned both heat pumps and the main A/C unit and everything is running great! Thanks again, Mark!
Good guys performed a new home install of two systems professionally and quickly for the size of the install. Looks great!! Thank you for your great service!
JD and his team from Good Guys took care of all my HVAC needs. Excellent work. Professional. CLEAN!! Can't recommend them enough.
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
I can't say enough good things about the furnace tune-up I received. Craig C. was not only skilled and efficient but also incredibly friendly and respectful. He addressed all the issues, cleaned everything up, and left my furnace running like new. My home is now warm and cozy, and I'm grateful for the excellent…
Josh and his partner did a great job installing our furnace and heat pump. Very professional and skilled worker. Will use if needed again!
Jeff with Good Guys A/C does amazing work. I've used him and this company several times for upgrades, repair, and new install. Quick response, great communication and professional work. Highly recommend!
This is a great company to do business with. Eric has been awesome! We have used them for the past 7 years and are very pleased.
Danny and Randy did an outstanding job on my new furnace install.. The price was very reasonable compared to other companies.. Great job Good guys..
Thanks Brandon!
Honest, great service, not pushy, and genuinely here to help!
Jeff is highly knowledgeable and he did a great job installing AC ducts better than the original
Danny Glaze did an awesome job for us. He diagnosed and corrected several installation mistakes made by another company. He is polite, timely, communicates well and very knowledgeable. He will be our HVAC technician from here on out.
Absolutely phenomenal experience. Ryan made us a priority on a weekend. Let alone it was a crawl space job and it was 17 degrees out this morning. He worked for over 8 hours in this cold weather to make sure my family would be comfortable. He has been so much more than ever expected. I am a business owner myself…
Professional, efficient, friendly, great value and cost. Highly recommend this company! Great Customer service still exists here!!
Very honest and awesome guys! Had a basement bathroom vent installed and the guy drilled through concrete and cut some water lines and let me know right away, got it fixed, and bathroom vent was good to go! Could have hid the lines and blamed it on someone else! Would definitely recommend!
Half a year ago they come into my home and greatly improved the quality of our HVAC. Six months earlier a tech from another company installed a few furnace that was way too small for our house. Scott and Todd recognized that and helped ensure we had comfortable living on all our floors and helped us right size the…
Good Guys was quick to respond to my inquiry and was able to get the job done very quickly. Very satisfied with the service!
Great work, guys showed up on time, were very professional and were able to accomplish the work a day earlier than expected. Thanks for getting me taken care of and helping me out. Our first level bathroom toilet had overflowed and had run for about five minutes flooding parts of two rooms and running the carpet…
Good Guys did an outstanding Job. Very nice and professional. Shane was great to work with.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |