How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for HVAC system maintenance
Clear ✕All 326 Google reviews tagged “HVAC system maintenance” · showing 300
Good guys is always timely, professional and honest. I would never use anyone else!!! I highly recommend good guys
We had an issue with our heat not working. Matt Parsons from Good guys fit me into hai schedule the next day and was able to resolve the issue very quickly and have heat back up again at our place.Matt was very thorough and explained exactly what went wrong and how he was fixing it. Will be my go to person from here on out for any HVAC jobs
Randy as always did a great job. He's dependable, honest and thorough.
Thank you Beau for all your hard work. Thanks for fast and great service..
Griffin was great. He was prompt, hard working and kind to answer all my questions. He did maintenance on HVAC & cleaned dryer vent. I will definitely request him again.
Josh is personable,knowledgeable , honest and an upfront person. He arrived on time, communicated well and left no mess. I would certainly give him a 5 star rating!
Excellent workmanship, on time, Friendly and Knowledgeable, pleasure to work with. Highly recommend
We highly recommend Good Guys and Brian, our technician. He is knowledgeable, very detailed and we know we can trust him to do our spring and fall air conditioning/furnace maintenance. Thanks!
Great service, and nice staff. Excellent service, would recommend, have been using for 6 years.
The Good Guys care about their customers . We were without a functioning furnace and Michael made an extra effort to get it working the same day. Service was professional, efficient and friendly.
Brian, Did a great job communicating prior to yearly maintenance of Furnace. He did a thorough annual maintenance/cleaning of unit and explained process the entire time. When I needed a humidifier filter he sent me a link to Amazon for filters and walked me through process of installing which was simple. He…
Jeff is my regular guy and to day, was Johnny on the spot. He had my unit up and in a few hours and I didn't have to come home to a hot house. Thanks again Jeff
Really appreciate our technician, Randy! He is very thorough & honest! Will do my best to spread the word how wonderful Good Guys are! Thank you!
Mark did yearly ac service. He is always pleasant and on time and respectful of the property. Thanks Mark!!!
Furnace - annual service. Mark called ahead, and was on time. He is always pleasant to work with and explains things to us very well. We also had Mark and his team install a dual system in our two story home when the summer heat hit our area, and they did an excellent job. The upstairs is now much more enjoyable…
Arrived on time. Very thorough cleaning and adjusting furnace. Good communication.
Aaron was friendly and professional. He presented options and answered all questions thoroughly. Good Guys has my business and my confidence. I'm extremely pleased and would recommend Good Guys.
Good Guys HVAC is the best. Always accurate, honest, and timely. Will definitely continue to contract with Good Guys for all HVAC needs! Highly recommend.
Rigoberto is always so kind and professional. Highly recommended.
Eric Bryant is honest and trustworthy!
Mark did a great job. He always does.
Scheduled last week and go text saying time and when they would be at the house. Brian was professional and courteous. He serviced our equipment and informed my husband that we will be needing new system probably next year. Always happy when Brian is there as he does and excellent job.
The experience from first contact to the technician leaving my home was first rate, flawless. I highly recommend their service.
Michael is wonderful to work with; he is reliable, reasonable and honest. He doesn’t try to sell you services that you don’t need.
Mike has been super helpful and honest. He has provided cost effective fixes and has not tried to sell us something we don’t need. This is the kind of service we appreciate.
Sean communicated very well and took care of an issue two other people didn’t want to handle and he went ahead and serviced my furnace while he was here. I will definitely recommend your company!
Josh was kind understanding and helpful. He completed the job as requested without difficulty, and the system works perfectly now.
Griffin did an excellent job and went through everything he did and found.
Entire heating and AC units installed and new WIFI thermostat. Excellent service and price. Service men were polite, dressed in uniforms, knowledgeable and explained everything to me. I highly recommend this company for any of your needs.
Aaron came over to do a 'wellness' check on my furnace and a/c and he was extremely thorough and shared information that I found important regarding my HVAC. I'd recommend him anytime...he was professional, trustworthy, respectful and kind.
Exceptional service! Johnnie did a great job getting us scheduled quickly and Griffin was a joy to work with. Very kind, honest, and very thorough. Always willing to help and made sure all my questions were answered. A+
Ryan did such an amazing job with my inspection. Very friendly and respectful and knows his stuff about HVAC. Took the time to explain the different parts and how they function. I really appreciate that, shows that he cares about his clients knowing what’s going on instead of leaving them in the dark. Highly…
Thanks to Brian for quick response, friendly and competent service for our HVAC fall inspection.
Could not have asked for better service!
Good Guys installed my heat pump a few years ago and has serviced my system since. Aaron has been my tech and does a great job for me at a reasonable cost. Any issues, I can reach out to Aaron and he gets my problem taken care of without delay. I trust this company with my HVAC needs.
Alex was friendly and my dog Sis warmed up to him right away which says a lot about a person! He explained what he was doing with the tankless water heater flush and what to expect right after the service when first using my hot water.
Sean Small at Good Guys provided prompt excellent professional service. The price was way better than other quotes I got too. I strongly recommend this company.
Brian is the best!
Amazing service!! On time, very knowledgeable, detailed and honest. Couldn’t ask for better!
Prompt, efficient and excellent service!
Always get prompt service when I call.
Mike did a phenomenal job. Fast, quality, and great value. Very personable and made sure the job was done right. Highly recommend!
The communication and expertise were both excellent! We are really pleased with how issues with our unit were explained and professionally remedied promptly and cost-effectively. These guys are good!
Griffin - was very knowledgeable and easy to understand and very prompt
Willy Bentley with Good Guys Home Services was outstanding to work with. He was professional, polite, and, most importantly, honest throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and never made me feel pressured. It’s refreshing to work with someone who…
I had a last minute concern in a house I was selling. Good Guys, Aaron, came to the rescue! The process was easy and cost effective!
Sean Small is the best. He is efficient and knows the systems! Highly recommend Good Guys for any of your needs.
Have had this company help us twice, and a very good experience both times. They were professional and thorough when tuning up our A/C. Cost was $99 and the technician spent over an hour running tests and cleaning the outdoor unit. Would recommend!
Luckily they had a cancellation and they were able to get here today instead of tomorrow. if my air conditioner been clean it would have been a really quick fix but fortunately I had somebody who cares about his job and cleaned my air conditioner and fixed it all for a really good price. Thanks Brian
JD Davis is the best!
I had Randy Turner out to service my air conditioning. I was very favorably impressed and would recommend him highly.
Just wanted to give a shout out for a good guys AC maintenance. My technician was Rigo. He did a through job said we are good to go. I really have trusted this company for years. My Ac is original. They could have upsold me many times! Always call them 1st
Have used good guys for several yrs. Arron is the best. Very honest
Aaron and his son Noah provided great service. They were on time and very courteous. Highly recommended!
I have used Good Guys for a couple of years and I am truly impressed with their service, response time, and technician knowledgeable. I have scheduled future maintenance on the system with Good Guys. I am very satisfied, and highly recommend them .
Prompt, Professional and courteous plus gave tips for ongoing maintenance. Highly recommended Aaron. Merrill and Betsy
Michael took care of all of our needs! Highly recommend!
I will never call another HVAC company again after my last experience with Good Guys. I received multiple quotes on my AC unit and my first one (from a bigger AC company) I was told I needed to buy a new unit there were too many issues. Good guys came out and replaced a $250 part and I have had working AC for…
Job well done and. Rigoberto is an was exceptional technician, explained everything being done, professionalism and expertise at its finest. A fine young man.
Helped me with 24 hours, gave me a second opinion that saved me a lot of money from one of the larger hvac chains in the area.
Ryan is very professional, arrived on time, worked efficiently, and he cleaned up the work area. He is personable and gave me good advice on getting a smart thermostat and explained how a heat pump works.
Jackson was great to work with. Thanks for the a/c tune up
They do a good job, polite, and are always on time.
Great people! Very dependable and honest. Would recommend to friends and family!! Josh Maves is very friendly and honest, he keeps you informed and lets you know about repair needs before he proceeds. Good Guy.👍
Good guys are always on time, cordial, very pleasant and very professional.
Always excellent service.
Tech was skilled ,work was completed on time, and cost was more than fair! All you want in a service provider !
Jason really helped out on a few issues going on with my pool and air conditioning. He’s very knowledgeable and fair. I appreciated his straight forward approach. I am definitely booking them for my seasonal maintenance.
J.D. serviced our two A/C units & furnaces. Arrived on time. Thank you, J.D. - we appreciate you!
AWESOME service, a real gentleman
Jason is always on time and very efficient, polite and very good at doing his job.
Michael Scobee provided excellent service inspecting our HVAC system. He was professional and thorough, quickly diagnosing the issue and clearly explaining repair options with no pressure. Highly recommend his honesty and expertise.
Beau came out and figured out the problem with my air conditioning. Recommend agian.
Highly recommend Good Guys HVAC service. Aaron Mattox has been taking care of my home for a few years now and he is absolutely the best in every way. He regularly does system checkups and recently replaced my old furnace. Today, he performed a checkup on my A/S unit. I have also used Hunter Throneburg for plumbing…
Another great experience! with Good Guys. Aaron was my tech this time for summer ac tune up. I Highly recommend the Good Guys Team
Professional, knowledgeable and friendly at a reasonable cost. Thank you!
On time, good work, fair price, thorough system review.
Brian was amazing, on time, professional and very thorough!
Super easy from start to finish! Easily booked an HVAC tuneup online, got updates via text before and on the day of the appt, then my tech Anthony showed up right at the start of the 3 hour window and spent about an hour checking out the system. He assured me all was well and charged me exactly what the website…
Jason is always so professional and knowledgeable. I appreciate his expertise. He is on time, polite and completes the work in a timely matter. I never hesitate to call Good Guys! Thank you Jason
HVAC installed by Matt Parsons at GoodGuys six years ago and we have had him doing the yearly AC check since. Matt always arrives timely. At this point, he's almost more like an acquaintance than just another service person! One thing we like about him is that he always tells us when we need something or not: when…
Griffin did a super job on tuning up the HVAC system and installing the duct work.
Eric Bryan took care of me for my HVAC. Came out the very next day and was profession and quick!
Matt Parsons gave us the best price, on a new system, among several competitors’. He was very helpful and answered all of questions plus good advice on questions we didn’t think about. He and Bryce did a quick and professional installation in just under 4 hours. Highly recommended.
Prompt friendly knowledgeable
Josh is simply amazing. He says what he does and does what he says. You simply don't get this kind of service anymore. Thank you Josh and Thank you Good Guys!
It was a great experience. Willy showed up on time, any the cost was very competitive
Scott Anthony is a skillful technician and is characteristically meticulous. In his recent visit to maintain our air conditioner he recognized some furnace malfunction which he corrected at no charge. He is very knowledgeable, explains things well, and is quite pleasant to deal with.
Donnie Yeats with Good Guys just did my annual maintenance on my HVAC system and did an amazing and thorough job. The system is like new! They truly go above and beyond my expectations and the price was good too!
We schedule Randy to check our AC in the Spring and Furnace in the Fall. He’s the best. He’s thorough, courteous and explains everything in a way we can understand. We highly recommend Good Guys because we trust them to maintain of our heating and cooling systems to provide the maximum longevity at a reasonable price. Who could ask for more?
Good Guys responded to a buyer's inspection. Griffin, our technician, was super knowledgeable and professional. He did a thorough job in testing, explaining and documenting all items in the general home inspection report that the buyer was questioning. Turns out the short cycling was caused by an over pressured…
Good Guys plumber arrived as scheduled. Serviced our tankless water heater and checked the system. We use Good Guys for HVAC system regularly.
Brian called me immediately to my request for emergency service. After discussing the issue in the phone the furnace reset. Brian kept in touch and we scheduled a visit the next day as a precaution.
Great tech, helpful, informative and honest.
Great responsive service , always calls to confirm, arrives on time, reasonable prices
Great service and experience
Great job with AC tuneup A++++ Professional as always.
We’ve used for years. Always do an amazing job!!!
The tech squeezed us in on a Saturday, quickly diagnosed the problem and knocked $70 off the total bill. Such a great experience!
Once again - another amazing experience with Rigo, our service tech! He is so skilled, nothing is ever a big deal and he is a master problem solver. When it is time to replace our system, Good Guys will be the ONLY company that we call. They are taking care of 5 homes that we own currently - just love them!!!
Brian Waltz saved us thousands of dollars yesterday by replacing 2 parts on our AC unit. We had been told our motor(s) was shot and we should replace both our AC and furnace. Brian came within a couple hours of our call and had our AC up and running in less than an hour. We are so thankful that we contacted Good Guys for a 2nd opinion.
Bryan was out and he is great. Love the company!
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
This all happened during the weekend Indianapolis got 10+ inches of snow and temperatures were in the negatives. I woke up and my blower motor was making grinding / screeching noises. I called many places trying to get a technician to come out and help so I wouldn’t be stranded at my house with no heat. Good guys…
Amazingly fast response for service. AC repaired as quoted. Have recommended Good Guys to neighbors.
Been using Good Guys for about 4 years now. I’ve always been happy and confident with their service. Scott Anthony went above and beyond on Sunday evening to get my old furnace working good again. Very professional, courteous, and responsive. Thanks !
The team at Good Guys is the best in the game! We have been nothing but happy with the new system they installed and subsequent service rendered. The techs we have dealt with (and owner - Johnnie) are competent, friendly, and willing to show/teach an interested homeowner - highly recommend!
I wouldn't trust anyone else with my house mechanicals. Trustworthy and always very well priced.
Josh Maves from Good Guys Home Services has done an excellent job over the years with our HVAC system. He is kind, honest, prompt, reliable, knowledgeable, and fair. Josh is the first one we call for our HVAC service or repairs. Highly recommend.
Excellent professional
Mr Copeland is a kind, respectful person. Did an excellent job in servicing Heating in preparation for winter.. I purchased my heating/ac pump for the house through them. So glad I found Good Guys; every person they have sent to my home has been awesome. So glad !
I've worked with Griffin from Good Guys a few times now and he has always been very responsive, efficient, and is always a great communicator. My fiancee and I are happy to have found an HVAC technician we have a lot of confidence in.
Very friendly and reasonable staff, Josh was great
Very reasonable and went above and beyond my expectations, would highly recommend
Always on time. Won't sell you anything you don't need. Best service ever.
Prompt, exceptional customer service skills and knowledge
As always, they are prompt, honest and fair pricing. Highly recommend.
The reason I use Good Guys Heating and Cooling for my HVAC service is because of their friendly and professional approach to customer service. They have been performing annual inspections and maintenance on both of my systems for several years now and are always very thorough. No stress doing business with Good Guys!!
Aaron was responsive to our emergency situation and very professional. We have used Aaron for the past 3 years for all our HVAC needs and he is always responsive friendly and professional.
The company was very responsive to my need to get heat. They had a technician call immediately and they came out the next day. They were extremely professional and explained everything in detail. I also had my estimate for a new furnace that day.
Great company- thorough and quick to help. Definitely would rely on them again.
I can't say enough good things about the furnace tune-up I received. Craig C. was not only skilled and efficient but also incredibly friendly and respectful. He addressed all the issues, cleaned everything up, and left my furnace running like new. My home is now warm and cozy, and I'm grateful for the excellent…
I’m very satisfied with the Workmanship and Professionalism given by Griffin Hall. He’s thorough with finding the mechanical malfunction, and follows through to completion of the Job. He displays a Rare Mindset towards giving ‘Your Best in All You Do’.
Mark has been managing my HVAC service for many years! Thank you for your work and see you soon.
Very satisfied with service and have used them before. Very responsible, on time and professional Mark is very good!
Randy Turner did an excellent tune up on my HVAV today. Very professional and efficient. Took alot of time explaining what he was doing and also cleaned out my air conditioning unit which no one has ever done for me! Will use him for all my heating and air conditioning tune ups!!!
Josh arrived on time, and did a great job of explaining the HVAC status, what he was doing to service my unit, and good practices to maintain it.
We have always been very pleased with Willy Bently and Good Guys. Willy has always been very professional and informative, and always on time and available when we needed him most. We also really appreciate him being very up front with us and honest. We would highly reccommend Good Guys Home Services and Willy Benty.
Aaron is very helpful and we appreciate his dedication to detail every visit, thx you
High quality workmanship, trustworthy to give honest estimates and evaluations. I place Good Guys highly above a provider I previously used for many years. Randy Turner did a great job on my furnace maintenance. He has high work ethic standards. I refer your company to everyone.
Excellent work
Good Guys should change their name to great guys! We have used them for repairs and service! I also recommend them to a friend , she was very impressed! First time ever someone didn’t try a pull a scam on a single lady!
I will recommend Good Guys to all. Jason was our service person and does excellent work. Most importantly, he is honest.
I highly recommend Good Guys for your HVAC needs. I've worked with Team Specialist, Mark, for the last 5 years and appreciate his professionalism, and taking the time to answer all questions and concerns.
Willy was awesome. Came out quickly and got us up and running.
Service representatives was excellent and did a great job. Very nice young man
I really like Good Guys. I inherited my tech Danny from the prior owner. He's always willing to explain things and very knowledgeable and responsive. I've worked with other companies and will stick with Good Guys so long as they have techs like Danny.
Excellent Service. Took time to explain what was being done. How our system works. I couldn't be more pleased with Craig. Price was very affordable.
Josh always does a thorough job identifying issues and fixing any problems. We appreciate that he takes the time to explain what he finds. He answers any of our questions and gives helpful advice. He also services my elderly Mother-in-law heating/ac units and is very patient with her. She has had other…
After having the company we've used for years tell us it couldn't be repaired and needed a new system ($8k-10k) we contacted Good Guys for a second opinion. $225.00 for installation of a new thermostat has solved the problem. Thanks Josh!!
Did a great job. Very thorough. Highly recommended.
Roberto done a great job. he was knowledgeable and explained everything . thanks you
Always pleased with the service and technicians!! Easy to schedule appointments too.
As always, Matt Parsons is the ultimate professional. Informative and experienced with no hard sell. Super nice guy with integrity. Good Guys is the best, whatever your needs are.
Service is awesome! Quick service, explained issues in detail and repairs made fast! Hire these guys, you will not be sorry. Work completed include new heating and A/C thanks to Randy; maintenance, repairs & advice by Arron and plumbing repairs by Hunter.
great service, very polite and communicates very well
Wow! Prompt, professional service from Mike Davis of Good Guys! He’s now my go-to guy for anything HVAC or tankless water heater. So easy to schedule and the whole experience was friendly and no hassle. Great job, Mike Davis and Good Guys!
Good Guys never disappoints and always provides excellent service. Mark Hildebrandt came through for me as always! Timely response to my request, on time for appointments, knowledgeable and fair/competitive pricing. I wouldn't trust anyone else with my HVAC needs! (As a realtor I recommend Mark to EVERYONE I work with!)
Hunter helped with our whole house plumbing needs and we appreciated his quality work and honesty!
I have had Brian come out a few times to work on my ac/heat pump. He has always been there right when he said he would, very knowledgeable, and the company overall has been great on pricing. When they were unable to source a new inside coil due to manufacturer shortages, I requested a quote and timeline for a new…
We are so glad to have found Mike. He was honest and personable and gave us a confidence in our HVAC technician which is something we haven't had in quite awhile with our previous provider.
Bryce with Good Guys was super easy to communicate with and solved an issue with our HVAC system very quickly. Swapping our system's maintenance over to him as well going forward, super happy with everything so far.
Danny Glaze and his partner were very good at making their customer feel comfortable with their services
Randy Turner is the best! He knows how to take great care of his customers.
I had them just perform maintenance on my furnace and condensing unit. It was very reasonably priced and they were fast. I do recommend them
I give Good Guys the highest rating because they are simply the best. They know what they're doing and are very professional. I know what I'm talking about. I used to have one of the larger companies come and service our equipment. One time we were having problems with our furnace in December/January a few years…
Quick response time and quick turn around for obtaining an appointment. Very pleased and would recommend to EVERYONE!!
Technician was awesome. I left a review yesterday so you should have received it.
Prompt and very helpful
I called for an HVAC issue on Sunday morning and they were there before noon the same day. Fair pricing, and no fear-driven upsell tactics. Tyler was thorough, knowledgable, and went the extra mile by providing me with guidance when I asked for an advise to prevent and manage the issue going forward. Turned out…
I have used these guys last few years and I won’t be changing companies! Jason was prompt and courteous Thank you for a company with honest and professional employees!
Another great job by Billy Edwards
Great Job! Thank You So Much! We use GoodGuys every year!
My experience with this company has always been excellent! I can rest easy knowing that my furnace and air conditioner are well taken care off. And the staff are great too.
I finally found a tech that speaks the truth and doesn’t try to sell me what I don’t need. Aaron is the best!!!
We were ready for a change, needed an HVAC company we could trust, not one we were always fighting against. Think we found ‘em!
They are timely reasonable and very efficient I recommend them to all my friends and family great service
Good Guys is the best! Brian was terrific. Prompt, thorough and professional, I highly recommend Good Guys for all your heating and cooling needs!
Ryan was prompt and efficient. Very helpful Always makes sure everything is ok.
They installed new AC and furnace. Very professional, friendly and prompt. They did a great job. Would highly recommend.
very nice and knowledgeable. very trust worthy. Aaron is excellent. don't sell you something you don't need
Great service from these folks! Highly recommended!
Update 11/20/24 Craig called me to set up the furnace check and made it so easy. Another great experience! ____________ Update 12/7/23 - Needed a service for an outside porch mini split and logged a ticket at 10:30 pm. Craig was there at 8:30 the next morning. Continued great experience. ————————————— Craig is by…
This is a great company to do business with. Eric has been awesome! We have used them for the past 7 years and are very pleased.
Mark Hildebrandt did the initial install and a year later when I called to have the system checked for the summer, Mark again came out. Very Professional and now I am spoiled.
Can’t say enough good things. We’ve had a great experience every time we’ve used Good Guys. Highly recommend.
I have been using Good Guys for years & never had anything but an A+ experience. Very dependable, honest, friendly. Highly recommend!
Craig always does a great job servicing us. He is very knowledgeable and knows how best to treat the customer. We love Good Guys!!!
Highly recommended. Best HVAC Experience I’ve ever had.
Always great service! Highly recommend!
Eric was great. He was thorough, explained what he was doing and took the time to get my AC in prime condition. I'll ve using Good Guys for all my future heating and AC maintenance and repairs.
I highly recommend Good Guys! They are honest, fair and very accommodating. Thanks for a great experience! Very personable and willing to help. They go above and beyond to help their customers and give you the peace of mind that your best interest is always honored. Every single time through the years I've needed…
Called at 7:00 pm and they came out next morning by 9:30. Honest, fixed what the other company had neglected, and very fair pricing. They made me a customer!
Josh Maves is awesome. Extremely knowledgable and very personable as well. Prices are very reasonable and service is the best. Highly recommend him and Good Guys.
Great experience. The technician arrived on time was very courteous. He completed furnace tune-up quickly and gave me clear information about the status of my furnace. Recently installed new AC. Very good service and fast. No issues with AC or installation. Reasonably priced. I definitely recommend Good Guys!…
We had Tom Patterson and _______ install our furnace and AC last year. Mark Hildebrand did the servicing on the furnace this fall. So far it's a good investment and professional people who do good work. Tom and veteran installer worked long hours on a cold day in March to get it done. Mark will likely be our guy to…
5 stars for 5 star service. Thank you Brian Waltz!! Don't bother with gimmicks, Good Guys work with God given purpose. The service, courtesy, and knowledge is impeccable. Their name fits perfectly because that is exactly who and what they are!
I am always impressed by Good Guys, their service, knowledge and cost. But today they exceeded expectations. We woke up to a waterfall in our garage from our water heater leaking and not only did they connect us with a restoration company who arrived in less than an hour to begin the repair process, but they arrived…
Friendly and Professional!
Great service & provided good advice for future needs on furnace!
This is a very trustworthy & reliable company! Love that we have the same technician come out every time! Randy is very personable & nice to talk to!
Craig is very thorough and easy to work with. I appreciate his attention to detail and his rates are extremely reasonable. Would highly recommend to anyone.
Jason was amazing! I highly recommend him!
Randy was great! The process was super simple. Love the app. Will definitely use again in the spring!
Had a great experience with Good Guys. From their prompt response to the service by the technician. He totally explained my problem and the possible solutions and answered all my questions.
Prompt. Courteous. Hassle-free.Reasonable fee. Would definitely use them again.
We had Tekhne Good Guy Jason Smalley come out for the Good Guys A/C tune up special. He found a burned wire on a failing capacitor that was 8 years old and at the end of its life. He replaced the capacitor and wire, and saved us from an emergency call when the unit would have undoubtedly failed at the peak of the…
Aaron M. with Good Guys is who to call if you want honest and professional HVAC service. Great family man and the kind of small business rep our country needs more of. We have used him multiple times on south side of Indy property. Highly recommend!
Jesse was absolutely amazing! I can always trust them to do good work but they are always eager to help me stay informed about my HVAC system and ways I can save money. Truly this team is in a league of their own. 5 stars!!!
I have used Good Guys services almost since Johnny started his business. The church needed the air conditioner serviced. Johnny’s uncle heard us talking and recommended Good Guys. We were very satisfied with the swift service and excellent quality of workmanship and professionalism. They replaced our outside…
I am currently using the HVAC service of the company that installed my unit. However, after having questionable service and response. I called Good Guys. Sebastian Cosio, arrived as my service tech from Good Guys. Sebastian listen to my issue tested my HVAC system and took care of the problem. At each step he…
Have used these folks a few times and they always take my needs into account when explaining the issues. Regularly helpful is sharing mainrainence tips with me to avoid costly repairs later. Would recommend.
Todd, as usual, was on time and very professional. Checked out the system and everything checked out great. I purchased a new HVAC a year ago. This new system has saved me $$ while my neighbors have increased. I'm saving close to $40/month with this new system.
Good Guys Heating and Air Conditioning is one of the most responsive businesses I've ever worked with. They have been analyzing the performance of my system and offering incredibly professional advice. I trust their honesty and would feel comfortable with following any advice they offer.
Jeffery worked very hard and diagnosed our problem quickly. He also tried to give us suggestions concerning how to get the most from our air conditioner. He was truly a professional. Laleeta
Travis Barger is the best. Couldn't have hoped for a better experience. Very knowledgeable, professional and outstanding attitude. Goes the extra mile with a genuine smile. I would recommend Travis and Tekhne to everyone. Very refreshing experience all around. Thank you very much 😊.
We've used this company several times since moving to a new house to fix a recently installed HVAC system (2-3 years old)... have been charged thousands and the system still doesn't work. They don't seem to be able to get to the root cause. They've also blamed my brand new thermostat and tried to charge me over…
On time. Thoughtful, polite, explained everything, did not try to up-sell. Good value.
Excellent in communication and very polite. I still have both arms and legs, too. Very reasonable price for the service. Five ⭐️⭐️⭐️⭐️⭐️
We are in the process of selling our home and another HVAC company had come out to do a complimentary 6 month maintenance check only to write up a report stating we need a new AC unit and should get a new furnace as well. Our realtor recommended Jason from Good Guys to come out for a 2nd opinion. Jason was…
Super nice guy. Prompt. Identified issue. Discussed upcoming maintenance. Definitely will be using him/business in the future. Thank you for a great customer experience.
Very professional and informative and all with a very pleasant demeanor. It was a pleasure dealing with this business and the individual.
Very pleased with this service. Great communication by the Technician both before the appointment, during and after. I will continue to use Good Guys.
I have used Good Guys Heating & Air Conditioning for multiple HVAC issues, and they have been nothing short of phenomenal every time. When my furnace broke in the dead of winter, and when my A/C broke in the dead of summer-- they were there! They are prompt, professional, reasonable, and reliable. I wouldn't think…
Donnie Yeats serviced our system. He was very professional and knowledgeable. He will be always welcome in our home
Available and responsive technicians that helped me out a lot and made sure I was happy.
Josh did a great job and was very professional and friendly.
First time home owner. New to most appliances and systems throughout the home. Craig called the day before to verify the appt. Showed up on-time. Walked me through the entire system, operation, functionality, do’s and dont’s, maintenance items, and offered improvements. Explained how other parts of the home, outside…
Craig provided same day service. We were out of heat on one of the coldest days of the year. He diagnosed the issue fixed it. Very Helpful. We will use him for all future projects.
We had Jason Smalley who is outstanding! We’ve had him come out about 6-7 times over the last 3-4 years now and he always does a great job. Very detail oriented and diligent. He’s our guy and will be calling him again for AC service in the spring/summer.
Josh Maves with Good Guys has been our go-to guy for years now. He is super nice and trustworthy. We do our research and know we are getting a good deal and great work from him. He’s also very responsive and quick to schedule. I highly recommend!
This awesome company was recommended by our realtor. You can do everything through an app. Prices are reasonable. And they’re so professional and nice. Will continue to call on them in the future if needed.
Danny from good guys is amazing...always professional and extremely helpful...He does everything he can to fix the problem and get your system back up and going again...would absolutely recommend good guys to anyone looking for the best in the business...These guys are top notch and extremely knowledgeable about…
Brian came out to check on our furnace because it wasn't keeping up with the cold. He was really friendly and chatted with me about what he was seeing as he worked. He was honest and told me that my furnace is in great shape and checked my thermostat configuration to show me how to help it run efficiently and keep…
We have had Scott out for routine maintenance and one repair. He is always very kind and thoroughly explains everything. We greatly appreciate his promptness and great service.
Bryce is very professional and prompt. He kept me informed throughout the process.
We have been through so many services and companies to help with our massive building, and it has been a struggle to find a dependable and quality level of service. Good Guys has come through and not only helped us significantly, they have become a trusted part of our maintenance team. We couldn't recommend them…
Jeff did a great job! He is very professional and thorough and very knowledgeable. We will use him again for our AC needs!
Brian was the service tech. He provided the most comprehensive HVAC service I have ever experienced. You get what you pay for and Brian delivered! I highly recommend this Company for Your HVAC system. With out a doubt, this company is the best of the best!
These guys are a great asset to myself and my home
I had a terrific experience with Jeff Kaloostian who serviced my A/C! He was knowledgeable, professional, polite and just a great guy! Will definitely use them again in the future!
They were on time, very knowledgeable, courteous, and professional. I would highly recommend .
Aaron was very knowledgeable and professional. Got our AC working again quickly! It's never worked better. I will call them next time I need HVAC help.
Bryan is who we dealt with, he did an awesome job, got the AC running within 15 minutes. Thank you!
Great friendly professional people. I would highly recommend them to my friends and family
I'm so happy I found Good Guys. They were quick to get back to me to schedule an appointment. Matt arrived on time, finished quickly and was still able to discuss some things I had concerns about. Price was great. No doubt they will be my go to from now on and my recommendation to friends and family.
Excellence captures my experience. Michael’s professionalism, knowledge and customer rapport is rare in today’s environment. Frank Salvatore
We had another company give us a quote on a unit replacement they had told us we needed. Eric from Good Guys came out and took a deeper look into the problem & discovered the actual root (electrical). Not only did he save us money on an unneeded repair, he discovered what would have soon caused a house fire in our…
Ryan went over and beyond by researching cigar lounge ventilation and finding the right products to offer the cleanest air possible for our new cigar lounge in Ingalls, IN - Final Third Cigar & Whiskey Lounge. His workmanship, professionalism, and work ethic are second to none! Not only did he install an entirely…
Mike was amazing- friendly, honest and fair. All the things you look for when someone is working in your home. Already have my AC appoint for April booked!
Half a year ago they come into my home and greatly improved the quality of our HVAC. Six months earlier a tech from another company installed a few furnace that was way too small for our house. Scott and Todd recognized that and helped ensure we had comfortable living on all our floors and helped us right size the…
Emergency call. Good Guys were able to tackle it right away! Good price, Excellent Service! Highly Recommend!!
Jason was incredible and thorough! I would highly recommend Jason and the services!
Good Guys offered a $30 discount on heating check-up, which I ordered. Scott Anthony provided the service. He was on-time, professional and a nice gentleman. He found a capacitor was likely to fail in the near future and I had it replaced. The part was on his truck and took minutes to install. I will only use Good Guys for my HVAC needs.
Honest and professional!
We were super impressed with Matt, he was professional and very friendly. The price was great and feel good now going into winter.
We've been using Good Guys exclusively for over 5 years for our annual maintenance and issue needs. Awesome guys who are reliable, honest and a pleasure to do business with every time. Thank you!
Very informative
Willy was professional quick and honest. What a great combination. We would highly recommend him for any type of service.
I HIGHLY recommend Good Guys! Each experience we have had with them has been great! Mark Hildebrandt is kind and professional. We will always use Good Guys for our HVAC needs!
Always world class service. I'm glad I switched to Good Guys.
Josh was very polite and explained what he would be doing. Has I was very busy he got right into the job and let me know it would not be much longer when he was working. Explained condition of the HVAC & AC. Was detailed. Would use again.
Ryan French was our service tech, extremely nice and professional even with our crazy dogs, had our system sorted and running in no time!Great guy also.
Very professional and responsive service. You can use their app to manage the entire process such as creating and tracking service order. The service person shows up within 1hr and provided in-depth diagnosis and recommendation. I highly recommend to use them for any HVAC repair/installation.
Jason was wonderful and did a great job fixing my problem. I was very happy with his professionalism and communication. I will definitely use Good Guys again.
Great service.. Doesn't get any better than the service I received. Use these guys, you won't go to any other if you do. I had a second issue and Danny far exceeded expectations. Truly the best experience.
Matt came out and he was on time very professional very knowledgeable about his products and how they work he was able to take care of my problem quickly and efficiently. I appreciate that he lives within my residential area, I think of him like a neighbor he is very friendly and kind. Highly recommend him for any of your heating or cooling needs.
Mark was right on time and called a half hour ahead to let us know he was on the way. We have young kids in the house and he politely wore a mask. He did performed the service on our A/C unit and let us know all of our options up front. Will definitely use again.
They were very thorough to address all the issues that my heat pump had. They had a quick response when my AC's capacitor needed replacing. Nearly a year since my initial issues, and it is all working great. Edit: They continue to provide great service!
From my initial phone call this morning the company exceeded my expectations. They were professional and informative. Awesome experience
I was solo parenting and realized my AC was out on an 85 degree day. I scheduled with Good Guys online and had someone to me within an hour and a half. Tyler was so helpful and diagnosed the issue quickly. He quoted me a few different options. Once it was all complete and I had air again, I saw the charge and…
On time and very professional
Michael L is the gold standard by which all other HVAC technicians should be measured! He is an exceptionally knowledgeable and conscientious Good Guy. Michael uncovered a significant fire hazard with high voltage wiring and efficiently repaired the issue. The company that originally installed the HVAC unit…
Josh is very thorough, listens to the challenges that were present and helped with thinking through different solutions that could be leveraged.
They do a good job. They do and/or fix what really needs to be done. They offer suggestions and give you ideas that you may need certain repairs or new units in the near future, but no high pressure selling.
They were fast and really really good
Danny showed up at my house the same day when my AC went out in the middle of August. With an infant at home, he understood the urgency for getting this repaired quickly. He also installed a furnace in our detached garage and did annual tune ups to our AC/heat pump and furnace. I would highly recommend this company.…
Very professional, informative and we felt like the service provided was done in a timely manner and at a fair price. I would recommend Good Guys to anyone that is needing service or repairs.
There is nothing worse than coming home from work and finding your air conditioner isn’t working! Especially when we have had temps in the 90’s for a week. I called at least 6 different businesses to try to find someone to come out hopefully that night or at the very least the next morning. I either left a message…
Very informative and helpful. I received wonderful service, and information on the nest thermostat.
Mark was super professional and very knowledgeable. He did a great job explaining everything and I never felt like I was being upsold. I had a very old HVAC system that I knew would need to be replaced soon. Mark gave me tips on maintaining the current system until it was necessary to replace. When I finally had…
The Good Guys should change their name to Great Guys! I've been trying to find a dependable and quality HVAC contractor since I moved to Zionsville and finally I found them. They will be doing all my work going forward and get a huge recommendation from me. Don't look anywhere else. Call them first and it will…
Had Brian Waltz. He had spare time a day ahead of our scheduled appointment and offered to come early. Professional, knowledgable, and happily answered any questions we had. He provided information to us that he didn’t have to that made our experience all the more exceptional. Will most certainly be using this…
I highly recommend Good Guys for all of your HVAC needs!! They have an amazing team of guys who are very professional, knowledgeable, and reliable. I had Danny out to inspect/maintenance a furnace for me as I just purchased a home. Danny was on time and went above and beyond my expectations!!! I will be using Good…
We just love Good Guys. These guys are truly professionals and experts. If that's what you're looking for then look no farther. Jason came out a couple months ago and turned up our furnace. We had to have him back out this week and he quickly figured out what the problem was and we are waiting on the part. So glad…
Good Guys stand up to their name! These guys were unbelievably fast, timely, honest, open, informative, easy to get along with...and a great value! This seems like such a great company! I was lucky enough to have met with two of their techs, Matt and Josh. I called at like 10p on July 2nd, it was the second day…
Cleaned HVAC and installed a iWave. Very knowledgeable and great service!
Communication was excellent before and after job completed. Great explanation of the work performed and assessment of components. Highly recommend. Very happy with service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
