How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for HVAC system maintenance
Clear ✕All 326 Google reviews tagged “HVAC system maintenance” · showing 40
Good guys is always timely, professional and honest. I would never use anyone else!!! I highly recommend good guys
We had an issue with our heat not working. Matt Parsons from Good guys fit me into hai schedule the next day and was able to resolve the issue very quickly and have heat back up again at our place.Matt was very thorough and explained exactly what went wrong and how he was fixing it. Will be my go to person from here on out for any HVAC jobs
Randy as always did a great job. He's dependable, honest and thorough.
Thank you Beau for all your hard work. Thanks for fast and great service..
Griffin was great. He was prompt, hard working and kind to answer all my questions. He did maintenance on HVAC & cleaned dryer vent. I will definitely request him again.
Josh is personable,knowledgeable , honest and an upfront person. He arrived on time, communicated well and left no mess. I would certainly give him a 5 star rating!
Excellent workmanship, on time, Friendly and Knowledgeable, pleasure to work with. Highly recommend
We highly recommend Good Guys and Brian, our technician. He is knowledgeable, very detailed and we know we can trust him to do our spring and fall air conditioning/furnace maintenance. Thanks!
Great service, and nice staff. Excellent service, would recommend, have been using for 6 years.
The Good Guys care about their customers . We were without a functioning furnace and Michael made an extra effort to get it working the same day. Service was professional, efficient and friendly.
Brian, Did a great job communicating prior to yearly maintenance of Furnace. He did a thorough annual maintenance/cleaning of unit and explained process the entire time. When I needed a humidifier filter he sent me a link to Amazon for filters and walked me through process of installing which was simple. He…
Jeff is my regular guy and to day, was Johnny on the spot. He had my unit up and in a few hours and I didn't have to come home to a hot house. Thanks again Jeff
Really appreciate our technician, Randy! He is very thorough & honest! Will do my best to spread the word how wonderful Good Guys are! Thank you!
Mark did yearly ac service. He is always pleasant and on time and respectful of the property. Thanks Mark!!!
Furnace - annual service. Mark called ahead, and was on time. He is always pleasant to work with and explains things to us very well. We also had Mark and his team install a dual system in our two story home when the summer heat hit our area, and they did an excellent job. The upstairs is now much more enjoyable…
Arrived on time. Very thorough cleaning and adjusting furnace. Good communication.
Aaron was friendly and professional. He presented options and answered all questions thoroughly. Good Guys has my business and my confidence. I'm extremely pleased and would recommend Good Guys.
Good Guys HVAC is the best. Always accurate, honest, and timely. Will definitely continue to contract with Good Guys for all HVAC needs! Highly recommend.
Rigoberto is always so kind and professional. Highly recommended.
Eric Bryant is honest and trustworthy!
Mark did a great job. He always does.
Scheduled last week and go text saying time and when they would be at the house. Brian was professional and courteous. He serviced our equipment and informed my husband that we will be needing new system probably next year. Always happy when Brian is there as he does and excellent job.
The experience from first contact to the technician leaving my home was first rate, flawless. I highly recommend their service.
Michael is wonderful to work with; he is reliable, reasonable and honest. He doesn’t try to sell you services that you don’t need.
Mike has been super helpful and honest. He has provided cost effective fixes and has not tried to sell us something we don’t need. This is the kind of service we appreciate.
Sean communicated very well and took care of an issue two other people didn’t want to handle and he went ahead and serviced my furnace while he was here. I will definitely recommend your company!
Josh was kind understanding and helpful. He completed the job as requested without difficulty, and the system works perfectly now.
Griffin did an excellent job and went through everything he did and found.
Entire heating and AC units installed and new WIFI thermostat. Excellent service and price. Service men were polite, dressed in uniforms, knowledgeable and explained everything to me. I highly recommend this company for any of your needs.
Aaron came over to do a 'wellness' check on my furnace and a/c and he was extremely thorough and shared information that I found important regarding my HVAC. I'd recommend him anytime...he was professional, trustworthy, respectful and kind.
Exceptional service! Johnnie did a great job getting us scheduled quickly and Griffin was a joy to work with. Very kind, honest, and very thorough. Always willing to help and made sure all my questions were answered. A+
Ryan did such an amazing job with my inspection. Very friendly and respectful and knows his stuff about HVAC. Took the time to explain the different parts and how they function. I really appreciate that, shows that he cares about his clients knowing what’s going on instead of leaving them in the dark. Highly…
Thanks to Brian for quick response, friendly and competent service for our HVAC fall inspection.
Could not have asked for better service!
Good Guys installed my heat pump a few years ago and has serviced my system since. Aaron has been my tech and does a great job for me at a reasonable cost. Any issues, I can reach out to Aaron and he gets my problem taken care of without delay. I trust this company with my HVAC needs.
Alex was friendly and my dog Sis warmed up to him right away which says a lot about a person! He explained what he was doing with the tankless water heater flush and what to expect right after the service when first using my hot water.
Sean Small at Good Guys provided prompt excellent professional service. The price was way better than other quotes I got too. I strongly recommend this company.
Brian is the best!
Amazing service!! On time, very knowledgeable, detailed and honest. Couldn’t ask for better!
Prompt, efficient and excellent service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
