How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for HVAC system repair
Clear ✕All 261 Google reviews tagged “HVAC system repair” · showing 20
Great job. Really seemed to care that we were truly satisfied with their service. Very happy.
Honest, trustworthy and professional, I had previous quotes of replacement item. Upon inspection WILLY determined the part did not need replacing which saved me approximately $1000 of unnecessary cost. Willy’s service team is my go to contractor.
We had an issue with our heat not working. Matt Parsons from Good guys fit me into hai schedule the next day and was able to resolve the issue very quickly and have heat back up again at our place.Matt was very thorough and explained exactly what went wrong and how he was fixing it. Will be my go to person from here on out for any HVAC jobs
Brian was punctual and a great communicator! He showed me the problem, explained the repair needed, broke down the price, and gave terrific tips on how to optimize & maintain the HVAC system
You guys are the BEST! On time, beyond polite and so easy to communicate with!!
The Good Guys care about their customers . We were without a functioning furnace and Michael made an extra effort to get it working the same day. Service was professional, efficient and friendly.
Jeff is my regular guy and to day, was Johnny on the spot. He had my unit up and in a few hours and I didn't have to come home to a hot house. Thanks again Jeff
Chandler got back with me quickly to set up a next day appointment. He was arrived exactly when he said he would be here and was able to resolve the problem, as well as answer further questions. He was polite, professional and helpful in explaining what was going on to me.
I haven't had the pleasure of meeting Billy yet, im in orange county, but have rental house in lake county, but anytime I call him he responds right away to let me know when he can go their and call back to inform me what the issue is with the AC. He is very pleasant to talk too, and explain everything what is…
Wonderful experience Brian Waltz was very professional and knowledgeable and nice. Will definitely continue to give him our business.
Very happy with your Tech Rigio he is thorough and polite.
Jason did an absolutely fantastic job, very honest and dependable. Worked hard through the day and accommodated our urgent timing. Would recommend this company.
The experience from first contact to the technician leaving my home was first rate, flawless. I highly recommend their service.
Love these guys. Very reasonable pricing. Quick service. No upselling. Professional. I've used them several times before and they never fail to please me. Thanks for living up to your name - Good Guys! 10/6 - still applies, Billy is the best, thanks.
Excellent efficient service! Aaron got my HVAC system back online quickly.
Had a major A/C failure which cause flooding inside my home. Good Guys were on it within hours. They immediately stabilized the situation and came up with a plan to reconstruct a major part of the air distribution system. They gave an estimate that was reasonable and stuck to it! They brought in extra crew to get…
Thanks for the quick service Billy from Good Guys Home Service. Called after 11 Sunday night and received 2 calls back by 7:15 am Monday am. We were back with our A/C by 10:30 AM Monday morning. Fast , Informative and Friendly. !!!!!! Highly Recommend!!!!!
Chandler came out tonight and was here within 30min of me reaching out to him. Our a/c was out and the house was over 80 degrees. 🥵 Chandler quickly determined the issue and completed the repair within 20-30min. He was friendly, professional, and genuinely helpful and ensured he any questions or concerns I had.…
Great company. Great service. Mark is the best. Thank you again
Did a repair on my ac. Had to replace the fan motor.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
