How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for heating system installation
Clear ✕All 128 Google reviews tagged “Heating system installation” · showing 40
Once again, Michael did an exceptional job! Don't hesitate to give him a call!
Aaron showed up quickly and was about the nicest person I have ever met! He explained everything he was doing on our furnace and was very patient with our staying with him while he worked. I could tell he really knows his business and I would recommend Good Guys to everyone.
Excellent, reasonably priced service for A/C maintenance
Matt is fantastic. Top level service, and doesn't upsell, which means I can take his recommendations at face value - a rarity, particularly in this industry!
Brian and Steve were great the Furnace and Central Air installation was flawless. They answered all of our questions and the price was much lower than everyone else.
5/5 GOOD GUYS HOME SERVICES!!! We just had a new high-efficiency gas furnace installed, by Good Guys Home Services, & the difference in our home comfort is night and day. The installation team, CRAIG & COLLIN, were punctual, incredibly polite, and treated our home with total respect, and cleaning up completely when…
Very prompt on arrival, new furnace and air unit installed in less than four hours! Such a relief to have a reliable company!!! Highly recommended.
Great summer tune up service! Timely and professional.
If I could give more than 5 stars I would. Alex went above and well beyond our expectations. He replaced our water heater, softener, and re-routed the plumbing so it takes up much less space and is more streamlined. All plumbing was completed with pipe/solder and it was evident he cared about the quality his work.…
Needed new AC and furnace. Most affordable quote (by thousands!) and most hardworking people we've ever hired for this type of job. We've tried other well-known companies you see on TV and they always send a salesperson - Good Guys just sent their highly knowledgeable and experienced technician and we got everything…
Michael did a really good job and his partner with a couple days notice he had my new system installed and running. And it feels so much better in here
Jason was great!!
Highly recommend Good Guys HVAC service. Aaron Mattox has been taking care of my home for a few years now and he is absolutely the best in every way. He regularly does system checkups and recently replaced my old furnace. Today, he performed a checkup on my A/S unit. I have also used Hunter Throneburg for plumbing…
Good guys performed a new home install of two systems professionally and quickly for the size of the install. Looks great!! Thank you for your great service!
Josh is always very responsive, prompt, and professional. Honesty and trust are two things we value in a service provider and Josh is both!! We will continue to use him for all our home needs.
We’ve used for years. Always do an amazing job!!!
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
Josh, as always, did a great job replacing our furnace today. Quality, responsiveness, pricing, all great. Highly recommend their work.
Josh was a pleasure to work with. He came out 2 times to assess our heating/cooling system and then installed a new furnace. I had another quote for the furnace install and Good Guys beat that price easily. I highly recommend Good Guys!
When you lose heat on a super cold weekend and find out you need to replace your entire system, there is no better person to use than Eric at Good Guys. What a great experience!
I appreciated the straight forward advice that saved me a lot of money and set me up with the right replacement system for my house. The process went very smoothly and I am very happy with the overall value including the system, work provided and price. Remember to get multiple quotes. The differences can be significant.
Griffin Hall from Good Guys came for routine maintenance on our furnace and discover a crack in the firebox. This is a dangerous problem that he visually displayed and gently talked about replacement or repair. We went with replacement. Griffin and a technician worked most of the day with minimal if no disruption to…
I can't say enough good things about the furnace tune-up I received. Craig C. was not only skilled and efficient but also incredibly friendly and respectful. He addressed all the issues, cleaned everything up, and left my furnace running like new. My home is now warm and cozy, and I'm grateful for the excellent…
Josh and his partner did a great job installing our furnace and heat pump. Very professional and skilled worker. Will use if needed again!
Always have a good experience with good guys! Experienced technicians and always a fair price.
They are fast, friendly, honest, and reliable.
Brian was friendly and professional. Very clean work.
We have had to replace a furnace and a hot water heater int h past two months. We had same day service which is almost unheard of in this day!
Super nice. Don’t over sell. Kept up with promises have had trouble getting rebate from electric company and they have been great trying to resolve the problem.
Great service and the best prices around!
They installed new AC and furnace. Very professional, friendly and prompt. They did a great job. Would highly recommend.
Great service from these folks! Highly recommended!
Update 11/20/24 Craig called me to set up the furnace check and made it so easy. Another great experience! ____________ Update 12/7/23 - Needed a service for an outside porch mini split and logged a ticket at 10:30 pm. Craig was there at 8:30 the next morning. Continued great experience. ————————————— Craig is by…
Amazing service again, the only person I will use!
Good Guys Heating/Cooling are always very responsive, professional, friendly, knowledgeable, and customer oriented. Aaron is one of the best in the business! Thank you for your attention to detail and giving all the options available.
Called at 7:00 pm and they came out next morning by 9:30. Honest, fixed what the other company had neglected, and very fair pricing. They made me a customer!
They are very responsive, knowledgeable and thorough and seem to really care that the customer is satisfied.
John, is outstanding. He always arrives on time, is professional and clearly communicates what needs to be done to fix the issue at hand. He is honest, works quickly and never leaves a mess behind him. I highly recommend John and Good Guys!
Tom is always ready to answer questions and gets quality work done.
Honest, great service, not pushy, and genuinely here to help!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
