How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for heating system repair
Clear ✕All 117 Google reviews tagged “Heating system repair” · showing 40
Once again, Michael did an exceptional job! Don't hesitate to give him a call!
Honest, trustworthy and professional, I had previous quotes of replacement item. Upon inspection WILLY determined the part did not need replacing which saved me approximately $1000 of unnecessary cost. Willy’s service team is my go to contractor.
The experience from first contact to the technician leaving my home was first rate, flawless. I highly recommend their service.
Good Guys is the best heating company I have ever used. They literally check all the boxes for efficient, honest, reliable, reasonable and friendly service. None better than Ryan.I won’t call anyone else!
Matt came out and diagnosed our problem with our furnace. It turned out to be an easy fix and didn't take long at all. I highly recommend giving him a call for your heating and cooling needs!
Matt was great. We will be getting a whole new system. But got us running while we wait. Really appreciate the fast honest work manship. Thank you
Have used good guys for several yrs. Arron is the best. Very honest
Griffin did a super job on tuning up the HVAC system and installing the duct work.
Good Guys responded to a buyer's inspection. Griffin, our technician, was super knowledgeable and professional. He did a thorough job in testing, explaining and documenting all items in the general home inspection report that the buyer was questioning. Turns out the short cycling was caused by an over pressured…
Randy Turner with Good Guys has done repairs and maintenance on our heat pump. He is very responsive, thorough, and prices fairly. Highly recommended!
It took me 30 years of homeownership to find an HVAC company I trust and I have found it! Without hesitation, you should use Good Guys! They are honest, fair and do not try to sell you something during a service call that you do not need! Matt has been spectacular! I will eventually need a new system and will look nowhere else!
Josh did a great job! He was professional, diagnosed and fixed the issue quickly. He also took his time to explain what the issue was and answer any questions I had. We highly recommend Josh and Good Guys for any service.
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
Josh was awesome. Friendly, courteous, and helpful. He made sure our system was working as it should. Thank you!
Have used them a couple of times. Always fast, friendly, knowledgeable, and decent priced.
This all happened during the weekend Indianapolis got 10+ inches of snow and temperatures were in the negatives. I woke up and my blower motor was making grinding / screeching noises. I called many places trying to get a technician to come out and help so I wouldn’t be stranded at my house with no heat. Good guys…
Aaron was incredibly professional and a pleasure to work with!
Our Heater stopped working on Tuesday night. I requested an emergency appointment on Wednesday and within a couple of minutes Beau called and said he would be there in an hour. Beau figured out quickly what the problem was and fixed it. He was super friendly and very knowledgeable. Would definitely recommend them to friends and family.
Fast and reliable company! Great service and price! Friendly staff too. This is my second time using the good guys and we highly recommend them!
Very reasonable and went above and beyond my expectations, would highly recommend
Our furnace went out at the worst time and coldest days yet this year. Anthony came out and diagnosed the problem, secured the part needed and had us back and heated up in no time. The app was easy to use and communication was great. Would definitely recommend and will use Good Guys in the future!
Randy is an ABSOLUTE rock star! He is friendly, on time, and he quickly identified a problem, and got it repaired. He was terrific, as usual. "Good Guys" is a well-named company. Highly recommend!!
I can't say enough good things about the furnace tune-up I received. Craig C. was not only skilled and efficient but also incredibly friendly and respectful. He addressed all the issues, cleaned everything up, and left my furnace running like new. My home is now warm and cozy, and I'm grateful for the excellent…
Great service and technician, these are people that can be trusted. Good Guys are our HVAC service for life.
I will recommend Good Guys to all. Jason was our service person and does excellent work. Most importantly, he is honest.
Good Guys never disappoints and always provides excellent service. Mark Hildebrandt came through for me as always! Timely response to my request, on time for appointments, knowledgeable and fair/competitive pricing. I wouldn't trust anyone else with my HVAC needs! (As a realtor I recommend Mark to EVERYONE I work with!)
Steve was professional and knowledgeable about the job and fix it fast strongly recommend.
Great Job! Thank You So Much! We use GoodGuys every year!
Update 11/20/24 Craig called me to set up the furnace check and made it so easy. Another great experience! ____________ Update 12/7/23 - Needed a service for an outside porch mini split and logged a ticket at 10:30 pm. Craig was there at 8:30 the next morning. Continued great experience. ————————————— Craig is by…
Our A/C stopped working during a heat wave. Willy made the effort to show up after normal working hours to help us. We were up and running again an hour after he showed up. Great service. No upselling or gimmicks. Straight up great service! These guys are excellent!
The Good Guys are GREAT! I've used Good Guys a couple of times now for my business and once for my home. They've always been expedient, professional and with courtesy. I've never been disappointed when I've called Good Guys. I trust them with both my shop and my personal home with my family. These Good Guys are great!
Ryan is FANTASTIC, knowledgeable, kind, and very professional!! He’s definitely the person to go to if you want a job done right :)
I started out with Johnnie back in 2017 when he came out on a service call for me and I have used Good Guys since. My nephew is a tech in HVAC and I do not use him or ask him for help. I would rather have Good Guys take care of me. What does that tell you? Craig Copeland has been taking care of for the last…
I highly recommend Good Guys service!! Eric Bryant is the best! He is very professional and polite. He did a great job on fixing the problem on my furnace! Keep up the great work!! I appeciate it, thanks!
Brian was great to work with! He made sure to understand the problem and worked around our schedule issues to get there when we were available and as soon as possible to get our furnace back working properly. The price was very reasonable and he helped with the pricing as it ending up just needing a trap cleaning…
Prompt. Courteous. Hassle-free.Reasonable fee. Would definitely use them again.
Josh is great at his job and just a quality person. I can’t recommend this company enough. Absolutely great service, work time, and extremely quick to call me back for service 10/5 stars
Josh is a very nice, friendly person in addition to being a good repair person.
We had a broken part on our heater. The response to our call was super quick. The issue was very quickly diagnosed and clearly explained. They were able to get the part needed and fix it the very next day. Would definitely recommend Good Guys.
Bryce and Ryan were prompt, professional, good hearted folk who got our furnace replaced incredibly quickly. Short and sweet, but I would absolutely recommend this company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
