How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for install AC
Clear ✕All 130 Google reviews tagged “Install AC” · showing 40
Once again, Michael did an exceptional job! Don't hesitate to give him a call!
Aaron showed up quickly and was about the nicest person I have ever met! He explained everything he was doing on our furnace and was very patient with our staying with him while he worked. I could tell he really knows his business and I would recommend Good Guys to everyone.
Matt is fantastic. Top level service, and doesn't upsell, which means I can take his recommendations at face value - a rarity, particularly in this industry!
Josh and Mike were very nice and informative with their work they did on my aunts super old AC unit! Very professional!
Brian and Steve were great the Furnace and Central Air installation was flawless. They answered all of our questions and the price was much lower than everyone else.
Very prompt on arrival, new furnace and air unit installed in less than four hours! Such a relief to have a reliable company!!! Highly recommended.
I've been using Good Guys Home Services for a number of years now and Mark Hildebrandt has been my go-to guy. He has always gotten out to evaluate my heating and cooling issues as quickly as possible, even communicating on the weekends to make sure I'm up to date on what's going on. No matter the issue he has…
I’ve used Good Guys for a couple of years to maintain my HVAC system, and they are always thorough, competent, and professional. I recently asked Ryan to install a mini-split. The price was competitive, and as always, the work was done in a timely, thorough, and professional manner. Highly recommend!
Very courteous and prompt service
They were great! Very professional and knowledgeable. We definitely recommend them.
Josh Carey has been my HVAC savior several times over this past year. His knowledge and efforts are literally second to none. Just had a new AC installed this week and the process was great and timely. Kudos to Mike and his work as well doing this joint job.
Josh was great again when my AC died. Texted me when he saw I requested a quote from the website. He understood I wanted a unit without all the crazy bells and whistles. Did an excellent job and once again Good Guyshas helped in a timely matter.
Needed new AC and furnace. Most affordable quote (by thousands!) and most hardworking people we've ever hired for this type of job. We've tried other well-known companies you see on TV and they always send a salesperson - Good Guys just sent their highly knowledgeable and experienced technician and we got everything…
Michael did a really good job and his partner with a couple days notice he had my new system installed and running. And it feels so much better in here
Randy and his guys did a fantastic job! Very professional! Would definitely recommend Good Guys heating and A/C.
Jason was great!!
Good Guys and JD were awesome to work with! Made the process very easy and fast! They were able to come out and put in a brand new air conditioner within 2 days! They were efficient and only took a few hours to get our house cool again! Thank you!
Tom was honest and detailed where are Dial One and ARS were vague and deceptive. They communicated effectively and clearly. Work was done on time and within budget. They have an interest free payment plan as well! I rarely feel good when dealing with contractors but this entire process was painless and easy. If…
Good guys performed a new home install of two systems professionally and quickly for the size of the install. Looks great!! Thank you for your great service!
Brian was great. Did a good job. As always. Good Guys is trustworthy and must say Brian is just the best!
Josh is always very responsive, prompt, and professional. Honesty and trust are two things we value in a service provider and Josh is both!! We will continue to use him for all our home needs.
JD and his team from Good Guys took care of all my HVAC needs. Excellent work. Professional. CLEAN!! Can't recommend them enough.
When you lose heat on a super cold weekend and find out you need to replace your entire system, there is no better person to use than Eric at Good Guys. What a great experience!
I appreciated the straight forward advice that saved me a lot of money and set me up with the right replacement system for my house. The process went very smoothly and I am very happy with the overall value including the system, work provided and price. Remember to get multiple quotes. The differences can be significant.
Always have a good experience with good guys! Experienced technicians and always a fair price.
They are fast, friendly, honest, and reliable.
No AC, middle of August. Family not happy. Good Guys obtained the equipment and were installing the new system next day. Life savers
Jeff was courteous and professional. Everything was scheduled and installed in under 24 hours I would definitely recommend and use again.
Top notch work from Mark H and crew! Appreciate the quick responses and thorough service!
Super nice. Don’t over sell. Kept up with promises have had trouble getting rebate from electric company and they have been great trying to resolve the problem.
Great service and the best prices around!
They installed new AC and furnace. Very professional, friendly and prompt. They did a great job. Would highly recommend.
Great service from these folks! Highly recommended!
Jason was extremely helpful! Great communication, knowledgeable, seemed to truly want to get down to the root of our problem. Installed an AC unit, a whole-house dehumidifier and insulated some duct work. Happy to have found an HVAC company that I trust! I will be a forever customer!
Great experience. The technician arrived on time was very courteous. He completed furnace tune-up quickly and gave me clear information about the status of my furnace. Recently installed new AC. Very good service and fast. No issues with AC or installation. Reasonably priced. I definitely recommend Good Guys!…
Tom is the best!
I am so thankful Aaron at Good Guys was recommended to me! I texted him in the evening, and he came out the very next day, even going past regular business hours to make sure we had functioning air conditioning. He explained everything he was checking, his findings, and recommended repairs. Most importantly, he was…
Honest, great service, not pushy, and genuinely here to help!
Todd Scott and crew are excellent. Gave us what we needed and did a fantastic job. What a difference it made to go with his suggestions! We've had nothing but great experiences with Todd.
We called for a repair of our central air unit, we ended up having to have a whole new HVAC system Christopher was very good explained everything to us. He was very knowledgeable. We scheduled only a few days later for install of a new HVAC system Chris explained everything and we felt very comfortable with the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
