How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for install AC
Clear ✕All 130 Google reviews tagged “Install AC” · showing 60
Once again, Michael did an exceptional job! Don't hesitate to give him a call!
Aaron showed up quickly and was about the nicest person I have ever met! He explained everything he was doing on our furnace and was very patient with our staying with him while he worked. I could tell he really knows his business and I would recommend Good Guys to everyone.
Matt is fantastic. Top level service, and doesn't upsell, which means I can take his recommendations at face value - a rarity, particularly in this industry!
Josh and Mike were very nice and informative with their work they did on my aunts super old AC unit! Very professional!
Brian and Steve were great the Furnace and Central Air installation was flawless. They answered all of our questions and the price was much lower than everyone else.
Very prompt on arrival, new furnace and air unit installed in less than four hours! Such a relief to have a reliable company!!! Highly recommended.
I've been using Good Guys Home Services for a number of years now and Mark Hildebrandt has been my go-to guy. He has always gotten out to evaluate my heating and cooling issues as quickly as possible, even communicating on the weekends to make sure I'm up to date on what's going on. No matter the issue he has…
I’ve used Good Guys for a couple of years to maintain my HVAC system, and they are always thorough, competent, and professional. I recently asked Ryan to install a mini-split. The price was competitive, and as always, the work was done in a timely, thorough, and professional manner. Highly recommend!
Very courteous and prompt service
They were great! Very professional and knowledgeable. We definitely recommend them.
Josh Carey has been my HVAC savior several times over this past year. His knowledge and efforts are literally second to none. Just had a new AC installed this week and the process was great and timely. Kudos to Mike and his work as well doing this joint job.
Josh was great again when my AC died. Texted me when he saw I requested a quote from the website. He understood I wanted a unit without all the crazy bells and whistles. Did an excellent job and once again Good Guyshas helped in a timely matter.
Needed new AC and furnace. Most affordable quote (by thousands!) and most hardworking people we've ever hired for this type of job. We've tried other well-known companies you see on TV and they always send a salesperson - Good Guys just sent their highly knowledgeable and experienced technician and we got everything…
Michael did a really good job and his partner with a couple days notice he had my new system installed and running. And it feels so much better in here
Randy and his guys did a fantastic job! Very professional! Would definitely recommend Good Guys heating and A/C.
Jason was great!!
Good Guys and JD were awesome to work with! Made the process very easy and fast! They were able to come out and put in a brand new air conditioner within 2 days! They were efficient and only took a few hours to get our house cool again! Thank you!
Tom was honest and detailed where are Dial One and ARS were vague and deceptive. They communicated effectively and clearly. Work was done on time and within budget. They have an interest free payment plan as well! I rarely feel good when dealing with contractors but this entire process was painless and easy. If…
Good guys performed a new home install of two systems professionally and quickly for the size of the install. Looks great!! Thank you for your great service!
Brian was great. Did a good job. As always. Good Guys is trustworthy and must say Brian is just the best!
Josh is always very responsive, prompt, and professional. Honesty and trust are two things we value in a service provider and Josh is both!! We will continue to use him for all our home needs.
JD and his team from Good Guys took care of all my HVAC needs. Excellent work. Professional. CLEAN!! Can't recommend them enough.
When you lose heat on a super cold weekend and find out you need to replace your entire system, there is no better person to use than Eric at Good Guys. What a great experience!
I appreciated the straight forward advice that saved me a lot of money and set me up with the right replacement system for my house. The process went very smoothly and I am very happy with the overall value including the system, work provided and price. Remember to get multiple quotes. The differences can be significant.
Always have a good experience with good guys! Experienced technicians and always a fair price.
They are fast, friendly, honest, and reliable.
No AC, middle of August. Family not happy. Good Guys obtained the equipment and were installing the new system next day. Life savers
Jeff was courteous and professional. Everything was scheduled and installed in under 24 hours I would definitely recommend and use again.
Top notch work from Mark H and crew! Appreciate the quick responses and thorough service!
Super nice. Don’t over sell. Kept up with promises have had trouble getting rebate from electric company and they have been great trying to resolve the problem.
Great service and the best prices around!
They installed new AC and furnace. Very professional, friendly and prompt. They did a great job. Would highly recommend.
Great service from these folks! Highly recommended!
Jason was extremely helpful! Great communication, knowledgeable, seemed to truly want to get down to the root of our problem. Installed an AC unit, a whole-house dehumidifier and insulated some duct work. Happy to have found an HVAC company that I trust! I will be a forever customer!
Great experience. The technician arrived on time was very courteous. He completed furnace tune-up quickly and gave me clear information about the status of my furnace. Recently installed new AC. Very good service and fast. No issues with AC or installation. Reasonably priced. I definitely recommend Good Guys!…
Tom is the best!
I am so thankful Aaron at Good Guys was recommended to me! I texted him in the evening, and he came out the very next day, even going past regular business hours to make sure we had functioning air conditioning. He explained everything he was checking, his findings, and recommended repairs. Most importantly, he was…
Honest, great service, not pushy, and genuinely here to help!
Todd Scott and crew are excellent. Gave us what we needed and did a fantastic job. What a difference it made to go with his suggestions! We've had nothing but great experiences with Todd.
We called for a repair of our central air unit, we ended up having to have a whole new HVAC system Christopher was very good explained everything to us. He was very knowledgeable. We scheduled only a few days later for install of a new HVAC system Chris explained everything and we felt very comfortable with the…
The two techs I've worked with so far, Eric and Jason, have been great. They are knowledgeable, prompt, and professional. They explain things well, offer suggestions, and make service a priority over selling products. Helped me maintain my (~20 year old) original system as long as I could before helping me…
These guys were timely and terrific and fun to work with, I appreciated them so much.
These guys have impressed me at every encounter. They are bright, enthused and passionate about HVAC. Thanks for doing a great installation and follow up. And, I must mention Jon Brown. Jon is a plumber and made quick work of a mysterious water leak. Thanks Jon and Tyler Jacob for the great service.
Very professional and on time!!
Tom was very helpful and honest throughout the whole process. I was very impressed with the quality of work and how quickly was able to get installation of not just ac, furnace but also 75 gallon water heater.
Sean was easy to work with, and did quality work.
I have used Good Guys Heating & Air Conditioning for multiple HVAC issues, and they have been nothing short of phenomenal every time. When my furnace broke in the dead of winter, and when my A/C broke in the dead of summer-- they were there! They are prompt, professional, reasonable, and reliable. I wouldn't think…
Arrived on time, courteous, answered all our questions. Clean up was great and encouraged us to call for any questions or concerns . Gave us instructions for changing of filter and draining water heater yearly. Highly recommend .
Available and responsive technicians that helped me out a lot and made sure I was happy.
This was our second time using Good Guys. We went with them to help us with our big project of adding a second floor and doing all the duct work as well as installing a new furnace and air conditioner. Craig was very friendly, responsive, and communicative during the whole process. We are very happy with the service…
Great Job. We have heat in tune for winter.
We have been through so many services and companies to help with our massive building, and it has been a struggle to find a dependable and quality level of service. Good Guys has come through and not only helped us significantly, they have become a trusted part of our maintenance team. We couldn't recommend them…
When I initially contacted Danny Glaze he was very prompt with setting up an appointment with us. He came out and gave us quotes on a furnace and heat pump. He explained everything in great detail and made suggestions that would best suit our needs. After choosing what we wanted, Danny and his crew scheduled the…
I would use this company again they do an excellent job and respond to your call right away and are friendly and polite.
Very professional, extremely knowledgeable and most of very honest. One company told me 2 years ago (2020) that I need to replace my whole hvac system. Got 2nd quote via Good Guys and Eric shows up and looks at my system and says it's operational and I just needed refrigerant. 2 years later my coil has ice built up…
After quotes from several businesses, we chose Good Guys to replace our HVAC system. Matt is professional and pressure-free. He gained our trust with thorough explanations for his recommendations. His team was courteous, detailed, and cleanly when the system was installed. Matt is always responsive and follows…
Good Guys are a great group of people. On time,polite,honest. We are completely satisfied with their work. They installed a new furnace and AC. Best price we could find. We will highly recommen them to anyone. Thanks Danny and crew!!
Tom was a pleasure to work with. After assessing both my ac units and furnaces the next morning after I called he was able to get one going to hold us over. He got us pricing right away for two new systems at a fair price and him and his team were very professional. We had a quote the next day after he came out and…
I highly recommend.
Bryan Cedano was very professional, on time, knew exactly what was wrong with my old unit. My unit was from 1988 and had to get a new one. Replaced it with no issues. Nice cold air for this summer! Thank you Bryan!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
