How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for install thermostat
Clear ✕All 60 Google reviews tagged “Install thermostat” · showing 20
Furnace - annual service. Mark called ahead, and was on time. He is always pleasant to work with and explains things to us very well. We also had Mark and his team install a dual system in our two story home when the summer heat hit our area, and they did an excellent job. The upstairs is now much more enjoyable…
Great summer tune up service! Timely and professional.
Ryan is very professional, arrived on time, worked efficiently, and he cleaned up the work area. He is personable and gave me good advice on getting a smart thermostat and explained how a heat pump works.
Needed new AC and furnace. Most affordable quote (by thousands!) and most hardworking people we've ever hired for this type of job. We've tried other well-known companies you see on TV and they always send a salesperson - Good Guys just sent their highly knowledgeable and experienced technician and we got everything…
Tom was honest and detailed where are Dial One and ARS were vague and deceptive. They communicated effectively and clearly. Work was done on time and within budget. They have an interest free payment plan as well! I rarely feel good when dealing with contractors but this entire process was painless and easy. If…
Jeff, my technician, was prompt and polite. He was such a professional and made sure absolutely everything was done to perfection. I would even say he went above and beyond to make the installation perfect.
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
When you lose heat on a super cold weekend and find out you need to replace your entire system, there is no better person to use than Eric at Good Guys. What a great experience!
Griffin Hall from Good Guys came for routine maintenance on our furnace and discover a crack in the firebox. This is a dangerous problem that he visually displayed and gently talked about replacement or repair. We went with replacement. Griffin and a technician worked most of the day with minimal if no disruption to…
Josh and his partner did a great job installing our furnace and heat pump. Very professional and skilled worker. Will use if needed again!
They are fast, friendly, honest, and reliable.
Great Job! Thank You So Much! We use GoodGuys every year!
Super nice. Don’t over sell. Kept up with promises have had trouble getting rebate from electric company and they have been great trying to resolve the problem.
Great service and the best prices around!
Danny and Randy did an outstanding job on my new furnace install.. The price was very reasonable compared to other companies.. Great job Good guys..
Called at 7:00 pm and they came out next morning by 9:30. Honest, fixed what the other company had neglected, and very fair pricing. They made me a customer!
They are very responsive, knowledgeable and thorough and seem to really care that the customer is satisfied.
Travis Barger is the best. Couldn't have hoped for a better experience. Very knowledgeable, professional and outstanding attitude. Goes the extra mile with a genuine smile. I would recommend Travis and Tekhne to everyone. Very refreshing experience all around. Thank you very much 😊.
Very professional and on time!!
Matt responded to our request for service quickly and came out the next day. During the discussion of replacing our HVAC system, Matt was knowledgeable and answered all of our questions without upselling or pressuring us to make a decision quickly. He provided us a very reasonable quote and had our new system…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
