How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for installation
Clear ✕All 61 Google reviews tagged “Installation” · showing 60
Once again, Michael did an exceptional job! Don't hesitate to give him a call!
Sebastian, from good guys came to our house in a very timely manner. He gave us a quote and then showed up and did the job very speedy. He did a great job and we’re very pleased.
Aaron showed up quickly and was about the nicest person I have ever met! He explained everything he was doing on our furnace and was very patient with our staying with him while he worked. I could tell he really knows his business and I would recommend Good Guys to everyone.
Had a mini-split installed in our shop. Mike & Josh from Good Guys were fantastic. Easy to schedule service, high quality product and very professionally done.
Bryan did a great job communicating with me. I never had to wonder when he would be at my house. Disappointed in the price. In April Sebastian quoted me around $7,000. $1,500 more in 4 months is brutal.
Great summer tune up service! Timely and professional.
If I could give more than 5 stars I would. Alex went above and well beyond our expectations. He replaced our water heater, softener, and re-routed the plumbing so it takes up much less space and is more streamlined. All plumbing was completed with pipe/solder and it was evident he cared about the quality his work.…
Good Guys came the same day I called because my A/C wasn't performing. Riko found the problem and gave me good advice about fixing it. It was late, and he had to run around to get parts. Brian finished the job before dark. 2 very professional and nice technician's.
Very responsive and timely. We had a gas water heater replaced at a fair price within 24 hours of first contact. We would use Good Guys again.
Good guys are always on time, cordial, very pleasant and very professional.
Michael Scobee did a superb job on my water heater install. Timely, professional, clean would be a few words to describe my experience. Thank you!
Randy and his guys did a fantastic job! Very professional! Would definitely recommend Good Guys heating and A/C.
Good guys performed a new home install of two systems professionally and quickly for the size of the install. Looks great!! Thank you for your great service!
Brian was great. Did a good job. As always. Good Guys is trustworthy and must say Brian is just the best!
Matt Parsons gave us the best price, on a new system, among several competitors’. He was very helpful and answered all of questions plus good advice on questions we didn’t think about. He and Bryce did a quick and professional installation in just under 4 hours. Highly recommended.
JD and his team from Good Guys took care of all my HVAC needs. Excellent work. Professional. CLEAN!! Can't recommend them enough.
Quick, efficient, and effective
Jeff, my technician, was prompt and polite. He was such a professional and made sure absolutely everything was done to perfection. I would even say he went above and beyond to make the installation perfect.
Very happy with Good Guys. Aaron has gone above and beyond helping us diagnose and fine tune our sump system, and I love that he is my contact point and systems expert, all in one. On top of that, it was such a breath of fresh air to consult without high pressure sales techniques. I trust Aaron. This company does…
Very professional, offered a very competitive bid, completed job easily, no surprises, and on time! I highly recommend them!
When you lose heat on a super cold weekend and find out you need to replace your entire system, there is no better person to use than Eric at Good Guys. What a great experience!
Best quote, communication and process for this project. Josh with Good Guys helped us navigate the best way to heat and cool our garage.
I can't say enough good things about the furnace tune-up I received. Craig C. was not only skilled and efficient but also incredibly friendly and respectful. He addressed all the issues, cleaned everything up, and left my furnace running like new. My home is now warm and cozy, and I'm grateful for the excellent…
They are fast, friendly, honest, and reliable.
Brian was friendly and professional. Very clean work.
Jeff was courteous and professional. Everything was scheduled and installed in under 24 hours I would definitely recommend and use again.
Great service and the best prices around!
Update 11/20/24 Craig called me to set up the furnace check and made it so easy. Another great experience! ____________ Update 12/7/23 - Needed a service for an outside porch mini split and logged a ticket at 10:30 pm. Craig was there at 8:30 the next morning. Continued great experience. ————————————— Craig is by…
This is a great company to do business with. Eric has been awesome! We have used them for the past 7 years and are very pleased.
Mark Hildebrandt did the initial install and a year later when I called to have the system checked for the summer, Mark again came out. Very Professional and now I am spoiled.
They are very responsive, knowledgeable and thorough and seem to really care that the customer is satisfied.
Tom is always ready to answer questions and gets quality work done.
Todd Scott and crew are excellent. Gave us what we needed and did a fantastic job. What a difference it made to go with his suggestions! We've had nothing but great experiences with Todd.
Jesse completed the job fast and professional. I am extremely pleased with their communication and how fast everything was installed.
We called for a repair of our central air unit, we ended up having to have a whole new HVAC system Christopher was very good explained everything to us. He was very knowledgeable. We scheduled only a few days later for install of a new HVAC system Chris explained everything and we felt very comfortable with the…
Mitchell and Travis were so kind and courteous. Their professionalism was stellar.
Good Guys Heating & Air Conditioning is top notch. Great team of installers and quality equipment. You will NOT be disappointed in their customer service. Friendly and reliable!!
These guys were timely and terrific and fun to work with, I appreciated them so much.
Two separate visits. One to install gas line for a new gas fireplace. Another visit to have well pump pressure switch tuned. Excellent work and professional technicians! Thanks again
Travis Barger is the best. Couldn't have hoped for a better experience. Very knowledgeable, professional and outstanding attitude. Goes the extra mile with a genuine smile. I would recommend Travis and Tekhne to everyone. Very refreshing experience all around. Thank you very much 😊.
Brandon came out to our home. He was very honest and worked hard to get our new AC installed. They were open and honest on cost. We had two prior companies come out who told we would need a new furnace and AC. The prior companies would not do a leak search. Brandon gave us a quote to do a leak search or replace the…
Josh Maves is a super intelligent, polite young man who knows his stuff and is very through and prompt and kind. He has a ton of experience and wants to please the customer. Highly recommend this company but specifically Mr. Maves as his work is spectacular.
These guys are great . They seem happy to be doing what they are doing . Very professional and polite and the price for me was 3k cheaper than the company I was going to go with
I was without heat for about 24 hours in temperatures in the teens. I called and left a message asking for service. Matt was very responsive and text me to touch base within 10 minutes of my call. The service was professional and I did not feel pressured into anything. I did end up needing a new furnace and Matt…
Bryce and Ryan were prompt, professional, good hearted folk who got our furnace replaced incredibly quickly. Short and sweet, but I would absolutely recommend this company.
Aaron and Josh with Good Guys were friendly and efficient. They replaced my 24-year-old furnace in less than three and a half hours. It has been running flawlessly and quietly since 3:15pm yesterday; that's 27 hours and 5 minutes (of course not constantly) 🙂 Aaron set up our deal the day before. I didn't notice…
Did a great job couldnt be more happy. Will call back for any future needs
Great job
Hunter was great!! Super profesional and honest. Very, very knowledgeable and friendly. 10/10 would (and will be) using their services again!!! I expected these jobs to be done next week sometime but they were able to do everything within two days of me reaching out. They replaced a water heater, installed a gas…
Great service, fast! I had an issue with my 20+ year old air handler...of course it would happen on one of the coldest days of the season. I made an appointment on their app. The soonest available appointment was for the next day, but the tech Tom called back within a few minutes and said he would be by that same…
Absolutely phenomenal experience. Ryan made us a priority on a weekend. Let alone it was a crawl space job and it was 17 degrees out this morning. He worked for over 8 hours in this cold weather to make sure my family would be comfortable. He has been so much more than ever expected. I am a business owner myself…
We have been through so many services and companies to help with our massive building, and it has been a struggle to find a dependable and quality level of service. Good Guys has come through and not only helped us significantly, they have become a trusted part of our maintenance team. We couldn't recommend them…
When I initially contacted Danny Glaze he was very prompt with setting up an appointment with us. He came out and gave us quotes on a furnace and heat pump. He explained everything in great detail and made suggestions that would best suit our needs. After choosing what we wanted, Danny and his crew scheduled the…
Shane and Beau were very professional and knowledgeable. They arrived on time and worked diligently to complete the job in a timely manner. We will definitely continue to use Good Guys for any HVAC issues that might arise.
Jason and JD are true professionals! I appreciate their professionalism and excellent work!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
