How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGood Guys Home Services
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,581 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Good Guys Home Services for 8 kinds of job.
Good Guys Home Services for repair HVAC
Clear ✕All 90 Google reviews tagged “Repair HVAC” · showing 20
2026 Update - Technician Craig Copeland performed an exceptionally thorough Heating preventive maintenance tune-up. Good Guys is a talented, honest and thoughtful organization! Technician Matt Parsons provided an excellent Heating preventive maintenance tune-up. Matt was courteous, thorough, unrushed, and very knowledgeable.
Always get prompt service when I call.
Great service, friendly and professional. Especially liked the communication with the Service Tech who brought and installed the specialty part needed to quickly resolve our AC issue. We appreciate the quick turnaround, back to cool air. Thank you so much!
Sean Small is the best. He is efficient and knows the systems! Highly recommend Good Guys for any of your needs.
Matt got here, found the problem and made the needed repairs. Very timely and professional. Explained what he found and how to fix.
I have used Good Guys for a couple of years and I am truly impressed with their service, response time, and technician knowledgeable. I have scheduled future maintenance on the system with Good Guys. I am very satisfied, and highly recommend them .
JD and his team from Good Guys took care of all my HVAC needs. Excellent work. Professional. CLEAN!! Can't recommend them enough.
It took me 30 years of homeownership to find an HVAC company I trust and I have found it! Without hesitation, you should use Good Guys! They are honest, fair and do not try to sell you something during a service call that you do not need! Matt has been spectacular! I will eventually need a new system and will look nowhere else!
Josh did a great job! He was professional, diagnosed and fixed the issue quickly. He also took his time to explain what the issue was and answer any questions I had. We highly recommend Josh and Good Guys for any service.
Absolutely amazing customer service. My technician Ryan was amazing and explained everything step by step. I will absolutely continue using this company.
This all happened during the weekend Indianapolis got 10+ inches of snow and temperatures were in the negatives. I woke up and my blower motor was making grinding / screeching noises. I called many places trying to get a technician to come out and help so I wouldn’t be stranded at my house with no heat. Good guys…
I wouldn't trust anyone else with my house mechanicals. Trustworthy and always very well priced.
Update 11/20/24 Craig called me to set up the furnace check and made it so easy. Another great experience! ____________ Update 12/7/23 - Needed a service for an outside porch mini split and logged a ticket at 10:30 pm. Craig was there at 8:30 the next morning. Continued great experience. ————————————— Craig is by…
Mike Scobee did an outstanding job for me!
I have used Good Guys for several years and they are the only HVAC service I’ll call.
Fixed a problem we had with a leak. Great help!
My air conditioner stopped working in mid June. I called Good guys and they had Matt out here that same afternoon. He was very friendly and professional. Explained everything as he went as well as offered recommendations on how to prolong the life of my air conditioner. He was able to fix the problem and get my air…
Excellent, excellent service. Nate was very professional, he went above and beyond to make sure I knew exactly what he was doing and why. This company had the BEST price for my repair and I will definitely tell my friends about them and I will utilize them in the future.
Billy Edwards installed a new coil in our A/C unit. He was on time, very professional and explained the entire process to me and a fair price. Highly recommend Billy at Good Guys.
My A/C unit wasn’t blowing cool air. Danny Glaze from Lafayette, Indiana branch came less than an hour later. Found out my unit was leaking Refrigerant. He repaired the leak and fill my unit back up with refrigerant. Now my house is no longer an oven!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| HVAC system repair | 257 | $205–$933 |
| A/C system repair | 201 | $209–$786 |
| A/C system maintenance | 198 | $39–$393 |
| Heating system maintenance | 137 | $39–$251 |
| Install AC | 130 | $1.4k–$3.2k |
| Heating system installation | 128 | $1.4k–$2.8k |
| Heating system repair | 116 | $166–$1.2k |
