How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%16+1.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREGoodman Glass & Mirror
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 184 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Goodman Glass & Mirror for 4 kinds of job.
Goodman Glass & Mirror for glass installation
Clear ✕All 20 Google reviews tagged “Glass installation”
Broke an old window pane in my home, and John was extremely helpful. Replied to me very quickly, answered all my questions, and was genuinely a pleasure to work with. Had the window back the next day. Would highly recommend this business — the type I hope stays around for a long time.
Friendly and expedient service.
We have 0an old 1885 farmhouse with original double hung windows.We wanted to keep the existing historic windows where we could. Goodman Glass and Mirror did some repair work and replacement glass were it was needed. I worked directly with John the owner to set up the appointment and discuss what we were looking…
They fixed a broken storm window the next day. Appreciate their quick service and fair prices. Thanks, Goodman Glass!
A truly exceptional experience! John, the owner, was professional, knowledgeable, courteous, and friendly - - and my order was ready in less than 24 hours. Not only was the customer service outstanding, the finished product was perfect as well.
We had an exterior door with single pane glass break unexpectedly. I called John and he was quick with an estimate after sending him pictures of what needed replaced. Price was very reasonable, and he was able to replace the single pane with safety glass that same morning. John is very kind and professional, and I…
Very good customer service. Very nice owner. Great place. Fair prices. Would recommend
Took all the stress out of two broke windows! Professional and easy to work will. Fast install. Thank you.
I’ll admit I was very skeptical in the beginning but after speaking with John, he gave me the reassurance and comfort that I needed to trust the process! Not only did my window arrive early, the guys came over, removed the old broken window and replaced the new one like MAGIC!! Less than thirty minutes of labor.…
I had my glass broken at 9:00 p.m. on a Thursday night and Goodman Glass and Mirror gave very good service Friday morning. I called John before 8:00a.m. and he told me to come to his business and he immediately had the part and I was out of there in about an hour. I highly suggest Goodman Glass and Mirror if you…
John has always been amazing to work with and gets jobs done on time and has always been professional!
Needed a piece of glass for a hutch door. Tried another place first and got no response. John responded to my inquiry within 5 minutes. After speaking with John I drove to the shop and he had the piece cut within a few minutes, same day. Will surely use him again for future glass needs! Great service! Craig Palardy
Quick service with a smile Use them all the time!!
My experience working with Goodman Glass & Mirror was outstanding. They immediately responded to my inquiry for fast replacement of a broken sunroom door window, completed a same day assessment of the damages and fixed price quote for the installation of the replacement glass. Communication with John and Jim was…
Came to Goodman glass to have a window repaired and a 2nd piece of glass cut for my home windows. I received excellent, friendly service on the same day I called and the work was great. I have been back already 2 more times for my glass needs and they have exceeded my expectations each time. The prices are very…
Good and professional same day service!
Worked with Goodman Glass for glass replacement of a large (~60 inch) window that was vandalized (and another small one). Very impressed with the clear communication and the short amount of time between my first call and project completion. I think it was about only two weeks from my first call and the glass…
This business is awesome! The people are professional and the service is great. The price was reasonable, and they helped me immediately. They had a piece of glass for me cut and installed within minutes. The glass cutter said, "We know you have other things to do, so we don't want you to wait around." I…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window repair | 23 | — |
| Glass installation | 20 | — |
| Installation | 2 | — |
| Auto windshield repair | 2 | — |
