How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%16+1.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREGoodman Glass & Mirror
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 184 Google reviews
Report card
Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Goodman Glass & Mirror for 4 kinds of job.
Goodman Glass & Mirror for window repair
Clear ✕All 23 Google reviews tagged “Window repair”
Good service and quick turnaround. This is a good resource. Used them to repair a window sash.
Had a broken window at the house, brought it to Goodman Glass and they had it fixed the very next day. Great service & great prices that can’t be beat.
We have 0an old 1885 farmhouse with original double hung windows.We wanted to keep the existing historic windows where we could. Goodman Glass and Mirror did some repair work and replacement glass were it was needed. I worked directly with John the owner to set up the appointment and discuss what we were looking…
They serviced 3 of my screens some with bends with a quick turnaround! Appreciate their work and timeliness
Took my window to them and they had it ready in under 24 hours. Another glass shop took 3 weeks and didn't do it right and they corrected it.
Took all the stress out of two broke windows! Professional and easy to work will. Fast install. Thank you.
Dropped off a window that needed glass replaced. Was done and ready for pickup in less than 24 hours. Fair price, great customer service.
Great shop, no answering machine, prompt service with a smile and a wisecrack!
My elderly mom's bedroom window shattered during a multi-day snowstorm in a holiday week. It really was an emergency. John and his crew were highly responsive and professional and got it fixed despite the severe weather challenges. I am so grateful to them.
Brought in a door and a window for glass replacement, got a fair price and a very quick turnaround after dropping them off this morning. They were done in the afternoon ready for reinstatement
On numerous occasions, John has been a huge help in getting windows and doors repaired. The services are faster than I would’ve expected and very affordable. I would highly recommend any glass or mirror work/repairs to Goodman Glass And Mirror. He has replaced the glass in an entryway door (Full glass door), Window…
Absolutely fantastic! Fast, friendly, kind and professional. I’d highly recommend!
Great fast and friendly service, only place ill be using from now on for glass repair
Goodman Glass’s customer service and workmanship was awesome. Called after a window broke in my door and the guy said to come in with the measurements. I gave him the measurements and five minutes later he had a piece cut and ready to install. I took it home and it fit like a glove! I will definitely be recommending Goodman Glass.
These folks are great! If you need glass or glass repair you should visit Goodman Glass. Thank you Goodman glass for all your help.
I called Goodman glass to get a quote on some replacement glass for French doors and a couple of glass panels for my garage doors. John was very helpful and friendly. The other glass shops I called were unable to fulfill my order same day. John had my glass cut within 15 minutes at a great price. Highly recommend!
Window broke on rental unit, called Goodman and they showed up in 30 minutes, took my broken windows and fixed them the same day!!! Amazing service, best price in town, and best communication! Will definitely use them again, talked to John the owner, again what an incredible service, highly recommended!!!
My experience working with Goodman Glass & Mirror was outstanding. They immediately responded to my inquiry for fast replacement of a broken sunroom door window, completed a same day assessment of the damages and fixed price quote for the installation of the replacement glass. Communication with John and Jim was…
John was very helpful and fast getting the glass I need for a weekend repair. Highly recommend!
Came to Goodman glass to have a window repaired and a 2nd piece of glass cut for my home windows. I received excellent, friendly service on the same day I called and the work was great. I have been back already 2 more times for my glass needs and they have exceeded my expectations each time. The prices are very…
Fast and friendly service
Worked with Goodman Glass for glass replacement of a large (~60 inch) window that was vandalized (and another small one). Very impressed with the clear communication and the short amount of time between my first call and project completion. I think it was about only two weeks from my first call and the glass…
We had a broken window in our house. When I contacted Goodman Glass I spoke directly with one of the owners who was very professional and arranged for a crew to come out very quickly to replace the glass. They were done very quickly, and it looks great. Highly recommend them for any window repair!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window repair | 23 | — |
| Glass installation | 20 | — |
| Installation | 2 | — |
| Auto windshield repair | 2 | — |
