Window cleaning service · St. Clair Shores, MI · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 61 mattress cleaningiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★197 Google reviews · 19 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Goodworks Cleaning Co. holds a 5/5 rating from 197 reviews, with the owner responding to 39% of them. Customers frequently cite punctuality, professional communication, fair pricing, and thorough window, gutter, and power washing services. While many reviewers highlight the team's friendliness and attention to detail, a recurring criticism in lower-rated feedback involves visible streaks, drips, and cleaning materials left on the property after service completion.
Google rating: 5.0 out of 5 from 197 reviews (99% five-star).
Reviews on this page: 197 Google reviews (179 with written comments, 4 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: November 3, 2026.
Service: Mattress Cleaning Service serving St. Clair Shores, Michigan.
Data from Google, last updated November 6, 2026.
Score profile vs other mattress cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
Goodworks Cleaning Co.Mattress Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goodworks Cleaning Co.: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goodworks Cleaning Co.: 100/100 on this factor. Category median: 96.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goodworks Cleaning Co.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goodworks Cleaning Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
197 Google reviews we collected
5.0of 5
5 stars19599%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 179 written reviews
100%praise
Praise433100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price1655%
Reasonable1138%
Overpriced13%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11126%
Staff & attitude10123%
Speed & response7818%
Would recommend7016%
Price & value338%
Communication266%
Honesty & trust143%
What customers talk about
We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They also thoroughly blew out and flushed all of my gutters, then went the extra mile to clean up all the debris around my yard.”
“The crew was courteous and friendly and made sure we were happy with the results.”
“They were prompt, professional and did a great job!”
“I highly recommend them and will absolutely be using their services again!”
“I came home to sparkling clean windows and a lot of work crossed off my own to do list for a more than fair price.”
“Your pricing was super competitive and your crew was polite, communicative and clean!”
“It's rare to find people who take this much pride in their work and genuinely care about their customers.”
People customers mention
Brandon6 reviews
Trevor4 reviews
Adam3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Goodworks Cleaning Co. for 3 kinds of job. Pick one to see what they paid and said.
SSue4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
We are delighted with the results of our window and screen cleaning! These are the best results we have ever had from any window cleaning company. The crew was courteous and friendly and made sure we were happy with the results. They even did the inside French door and storm doors which was a pleasant surprise. We…
Great priceInterior & exterior window cleaning
KKaren5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The entire Goodworks team was kind, courteous and extremely hard working. Our interior & exterior windows have truly never looked better!! I recommend them highly!!
SSusan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★
Good work, not great. Lots of drips and streaks, mainly around the edges. Also left rags around the property. Good communication and staff was pleasant.
OverpricedInterior & exterior window cleaning
KKelly7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Brandon! You and your amazing workers brought light back into the house, I’m so happy! Your pricing was super competitive and your crew was polite, communicative and clean! Can’t wait to get on a schedule with you!
Great priceInterior & exterior window cleaning
MMeghan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The entire team was incredibly friendly, professional, and thorough. They did an amazing job cleaning both the inside and outside of our windows, along with the screens and tracks. Our home feels so much brighter. I knew our windows and tracks needed to be cleaned but I didn’t realize how badly until the Goodworks…
CCarla3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They showed up as scheduled. Pleasant, polite and professional. My windows have never looked this good. I definitely recommend them and will schedule window cleaning in the spring.
We are delighted with the results of our window and screen cleaning! These are the best results we have ever had from any window cleaning company. The crew was courteous and friendly and made sure we were happy with the results. They even did the inside French door and storm doors which was a pleasant surprise. We were so happy that we signed up for a twice-a-year cleaning plan.
Price assessment: Great price
Services: Interior & exterior window cleaning
K
Karen Liederbach5 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
The entire Goodworks team was kind, courteous and extremely hard working. Our interior & exterior windows have truly never looked better!! I recommend them highly!!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
S
Susan “SusanAce” A9 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Good work, not great. Lots of drips and streaks, mainly around the edges. Also left rags around the property. Good communication and staff was pleasant.
Price assessment: Overpriced
Services: Interior & exterior window cleaning
Response from the owner · a week ago
Hi Susan, thank you for taking the time to leave a review. I was personally one of the technicians on site completing your window cleaning.
We took a great deal of pride in the work we performed, hand cleaning every window and restoring windows that looked like they hadn’t been cleaned in a decade.
We’re disappointed to hear that the results didn’t fully meet your expectations, especially given the time and attention we put into the job.
I also want to mention that you reached out requesting service for the following day, and despite our schedule being booked nearly two weeks out, we made arrangements to accommodate you.
We take our work and customer satisfaction very seriously, and we’re always willing to address any concerns brought to our attention.
Thank you again for your feedback.
K
Kelly Mathews7 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Brandon! You and your amazing workers brought light back into the house, I’m so happy! Your pricing was super competitive and your crew was polite, communicative and clean! Can’t wait to get on a schedule with you!
Price assessment: Great price
Services: Interior & exterior window cleaning
A
alicia nicholson11 reviewsiTotal number of Google reviews alicia has written across all businesses on Google Maps, not just this one.
I don't think I've ever gone out of my way to look up a business just to leave a review after receiving a service. However, these gentlemen absolutely deserve a glowing review!
My windows have NEVER been cleaner! They also thoroughly blew out and flushed all of my gutters, then went the extra mile to clean up all the debris around my yard. Their attention to detail was outstanding!
But sometimes, it's the little things that leave the biggest impression. Before leaving for the day, one of the gentlemen noticed my recycling bin was still down by the road and took it upon himself to bring it up to my garage. No one asked him to do that. He simply did it. Those thoughtful gestures do not go unnoticed! It's rare to find people who take this much pride in their work and genuinely care about their customers.
I couldn't be more impressed with their professionalism, work ethic, and kindness. I highly recommend them and will absolutely be using their services again!
Services: Interior & exterior window cleaning
M
Meghan Heath4 reviewsiTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
The entire team was incredibly friendly, professional, and thorough. They did an amazing job cleaning both the inside and outside of our windows, along with the screens and tracks. Our home feels so much brighter. I knew our windows and tracks needed to be cleaned but I didn’t realize how badly until the Goodworks team worked their magic on them! I highly recommend them to anyone looking for quality window cleaning service and I look forward to having them come back in the future.
C
Carla McKeen3 reviewsiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
They showed up as scheduled. Pleasant, polite and professional. My windows have never looked this good. I definitely recommend them and will schedule window cleaning in the spring.
Price assessment: Reasonable price
Services: Window washing
M
Michelle Mancinelli10 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
I hired Goodworks to clean my gutters and the exterior of my windows. I loved the convenience of reaching out a schedule online and via text message. I had a family emergency and ended up being overseas at my appointment time but I asked them to proceed with the services and I’m so glad they did. I came home to sparkling clean windows and a lot of work crossed off my own to do list for a more than fair price. I will definitely hire them again.
