Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 22,537 Google reviews of 61 top-rated mattress cleaning nationwide; 9 of them in St. Clair Shores, MI. Updated November 9, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of mattress cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  What's Bugging You?St. Clair Shores, MI | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $180 |
| 2 |  Goodworks Cleaning Co.St. Clair Shores, MI | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | — |
| 3 |  Cleaning Services by BrianSt. Clair Shores, MI | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.97 | $186 |
| 4 |  Duo Care Cleaning And RestorationSt. Clair Shores, MI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $221 |
| 5 |  Blue Diamond Carpet & Upholstery CleaningSt. Clair Shores, MI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%90+13.7Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAA–– | 4.98 | — |
| 6 |  Grime Busters Cleaning ServicesSt. Clair Shores, MI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.94 | $275 |
| 7 |  Chet's Cleaning Inc.St. Clair Shores, MI | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $614 |
| 8 |  USA Carpet Care & DyeSt. Clair Shores, MI | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%89+23.2Value 15%100+15.2Momentum penalty56−4.4Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAC– | 4.94 | $136 |
| 9 |  Cleaning By JenSt. Clair Shores, MI | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%56+13.6Value 14%93+13.2Replies to reviews 7%94+6.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAAAA | 4.81 | $183 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $209 | $290 | $427 | 98% |
| Upholstery cleaning | $203 | $265 | $371 | 98% |
| Carpet steam cleaning | $214 | $328 | $484 | 98% |
| Pet stain & odor removal | $170 | $309 | $385 | 97% |
| Area rug cleaning | $158 | $209 | $373 | 99% |
| Standard cleaning | $153 | $203 | $271 | 98% |
| Deep clean | $290 | $365 | $536 | 97% |
| HVAC duct & vent cleaning | $417 | $478 | $556 | 99% |
| General housekeeping | $153 | $189 | $233 | 99% |
| Moving-related cleaning | $301 | $362 | $506 | 94% |
| Couches/sofas | $196 | $247 | $315 | 99% |
| Hornet & wasp extermination | $65 | $130 | $164 | 97% |
How the 9 mattress cleaning we rated in St. Clair Shores, MI compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated mattress cleaning in St. Clair Shores, MI average 5.0★ on Google across 5,491 reviews. Zeppelin Cleaning Services has the top rating (5.0★). Updated November 6, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (5,491 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Mike was awesome. I didn’t have much hope that the carpet cleaning would make much of a difference, and Mike didn’t over-promise. He was deliberate, communicative (before and during the appointment) and worked long…” — Google review
“We are very pleased with our carpet cleaners Brandon and Daniel from Chet's. They were totally professional and thorough with cleaning our carpet. Traffic pattern stains are gone and they moved the furniture so the…” — Google review
“Guaranteed great service and affordable pricing with Duo Care! I’ve used them time and time again for carpet and upholstery cleaning, perfection every time! Kristopher was courteous and efficient. Thank for…” — Google review
“We are delighted with the results of our window and screen cleaning! These are the best results we have ever had from any window cleaning company. The crew was courteous and friendly and made sure we were happy with…” — Google review
“Brian was friendly, professional, and prompt with his timing. Very responsive and great availability. I will definitely have him back.” — Google review
“Wow! I had my carpeting, couch, chair, and ottoman cleaned and it looks AMAZING! My couch looks brand new! I would highly recommend Blue Diamond! I am extremely pleased!” — Google review
“Mike was extremely knowledgeable about the problem we were having with bedbugs and specific about what we should do before, during, and after he treated our home. It’s been over a month since he treated for bedbugs…” — Google review
“Cleaning by Jen is always super professional. They do a great job, and the price is very reasonable for the quality. More importantly( everyone is always super friendly. They also make my little dog super happy…” — Google review
“Quick service and very friendly. Dave and his crew were respectful of my property and left my space clean. I had a 9x12 wool rug and a 2x4 rug cleaned and they came out perfect. I wanted clean, and it was very much…” — Google review
“Grime busters gutted our house and did an amazing job. Cleaned the house and the loft all extra high areas where most company’s won’t do.” — Google review
We scan Google Maps for mattress cleaning service listings in and around St. Clair Shores, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Zeppelin Cleaning Services has the highest Google rating on our St. Clair Shores list: 5.0 out of 5 from 2,039 reviews (as of November 6, 2026).
Zeppelin Cleaning Services has the most Google reviews among the companies listed here: 2,039, with a 5.0★ average.
Only open St. Clair Shores-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in St. Clair Shores: Tire Shops
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts