Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers consistently praise Blue Diamond for punctual arrivals, professional conduct, and effective removal of tough stains from carpets and upholstery. Reviewers highlight responsive communication, reasonable pricing, and thorough pre-treatment processes that leave surfaces looking like new. One recurring criticism notes that some cleaning results required additional work before being fully satisfactory, though staff generally addressed these issues promptly.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: value.
Bar = this company · dark tick = category median.
166 Google reviews we collected
Phrases our text analysis found in 151 written reviews
How often each topic comes up in the written reviews
We read 151 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He came out quickly and did a great job cleaning our carpets and furniture.”
“The two carpet cleaners that came to my home, we’re very knowledgeable and super friendly and went above and beyond.”
“Will definitely hire them again and I definitely recommend this company!”
“Both guys who came were very friendly and professional and they did a fast and AMAZING job.”
“They were professional, friendly and the price was a great value for what I got in return.”
“I was so happy with their level of service, honesty, and care.”
“The crew was very hard working and kept me informed and didn't mind my dog keeping them in site.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Blue Diamond Carpet & Upholstery Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Wow! I had my carpeting, couch, chair, and ottoman cleaned and it looks AMAZING! My couch looks brand new! I would highly recommend Blue Diamond! I am extremely pleased!
Great company and owner. He came out quickly and did a great job cleaning our carpets and furniture. Very friendly and professional.
I own several properties in the area and after a tenant moves out the carpet is usually in very bad condition. I just had Blue Diamond Carpet and Upholstery Cleaners come out today. The old tenant had tracked transmission fluid all over the carpet. I didn't think it could be saved. But these guys knocked it out of…
We had a couch and two recliners that were in serious need of cleaning. Blue Diamond did an excellent job cleaning them. Will definitely use them in the future.
They were on time and very professional. They moved items needed to clean the carpets. Great work.
Excellent customer service!! The two carpet cleaners that came to my home, we’re very knowledgeable and super friendly and went above and beyond. I’m extremely happy with the results of my carpet cleaning!! Definitely will recommend to friends and family!! Thank you Blue Diamond for your excellent customer service!! Catherine (Katie) Daugherty
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 6 | $209–$427 |
| Pet stain & odor removal | 3 | $170–$385 |
| Area rug cleaning | 2 | $158–$373 |
| Upholstery cleaning | 2 | $203–$371 |
5.0 ★★★★★ 166 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Wow! I had my carpeting, couch, chair, and ottoman cleaned and it looks AMAZING! My couch looks brand new! I would highly recommend Blue Diamond! I am extremely pleased!
Great company and owner. He came out quickly and did a great job cleaning our carpets and furniture. Very friendly and professional.
I own several properties in the area and after a tenant moves out the carpet is usually in very bad condition. I just had Blue Diamond Carpet and Upholstery Cleaners come out today. The old tenant had tracked transmission fluid all over the carpet. I didn't think it could be saved. But these guys knocked it out of the park as usual and the carpet looks brand new. I use them every time and they do a fantastic job. They're prompt and efficient and very affordable. I couldn't recommend them enough.
We had a couch and two recliners that were in serious need of cleaning. Blue Diamond did an excellent job cleaning them. Will definitely use them in the future.
They were on time and very professional. They moved items needed to clean the carpets. Great work.
Thank You Nick for Reviewing our Company
Excellent customer service!! The two carpet cleaners that came to my home, we’re very knowledgeable and super friendly and went above and beyond. I’m extremely happy with the results of my carpet cleaning!! Definitely will recommend to friends and family!! Thank you Blue Diamond for your excellent customer service!! Catherine (Katie) Daugherty
My carpet looks like NEW!!! Both guys who came were very friendly and professional and they did a fast and AMAZING job. Will definitely hire them again and I definitely recommend this company!!
I have used this company twice in this past year and they did an amazing job both times. The first was for my home and the second was for my office. Both times, when the job was complete, the carpet looked brand new. They were professional, friendly and the price was a great value for what I got in return. I will recommend this company to everyone I know and plan to use them again the future when the need arises. Thank you for doing such a great job!
Thank you Tonya for the five star review
Always a great price and excellent service!
deserved all 5 stars +..on time, called to let us know they were on their way.. wearing PPE the whole time.. very professional.. great job pre treating carpet.. their equipment steamed cleaned beautifully.. carpet was so clean and sanitized when they left we were very satisfied.. professional.. helpful and at no time did we feel like we were just a job, or that they wanted in and out and on to their next ( and it was a Saturday too👍😁)... absolutely would recommend 💯%
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
