Clothing alteration service · South Plainfield, NJ · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%94+26.5Replies to reviews 8%6+0.5Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 17 clothing alterationsiPosition by Experts Score among all companies we track in this category. · better than 81%
4.9★★★★★492 Google reviews · 24 photos
97%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Gopi Tailoring and Alteration 4.9 out of 5 based on 492 reviews. Customers frequently describe the service as punctual, affordable, and communicative, often highlighting successful last-minute alterations for events and precise stitching on various garments. However, a minority of low-star reviews criticize specific workmanship quality, alleging poor tailoring results, delayed deliveries, and instances where additional fees were requested to complete jobs.
Google rating: 4.9 out of 5 from 492 reviews (97% five-star).
Reviews on this page: 492 Google reviews (462 with written comments, 25 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 23, 2026.
Service: Clothing Alteration serving South Plainfield, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other clothing alterations
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyClothing Alterations median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gopi Tailoring and Alteration: 95/100 on this factor. Category median: 83.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gopi Tailoring and Alteration: 94/100 on this factor. Category median: 75.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gopi Tailoring and Alteration: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gopi Tailoring and Alteration: 6/100 on this factor. Category median: 29.F
6
Bar = this company · dark tick = category median.
Star ratings
492 Google reviews we collected
4.9of 5
5 stars47897%
4 stars82%
3 stars00%
2 stars20%
1 star41%
Praise vs complaints
Phrases our text analysis found in 462 written reviews
99%praise
Praise87699%
Complaints81%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results19923%
Would recommend19622%
Speed & response18821%
Staff & attitude14717%
Price & value8810%
Communication364%
Honesty & trust303%
What customers talk about
We read 462 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing work and she did it in 2 days and did a great job!”
“I’m so grateful for her, and I would absolutely recommend her to anyone looking for alterations.”
“She is incredibly friendly, professional, efficient, and someone you can truly rely on.”
“On top of this the estimated completion date was also delayed quite a bit.”
“Her dedication, kindness, professionalism, and willingness to accommodate us at the last minute truly meant so much.”
“It was perfectly done and on time, and reasonably priced.”
“I got a very expensive branded western formal”
“Communication was excellent, she even reached out for pickup to remind me.”
“Her work is excellent, her turnaround time is impressive, and she genuinely cares about making sure you’re happy with the results.”
People customers mention
Ushma40 reviews
Indian18 reviews
India7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Gopi Tailoring and Alteration for 8 kinds of job. Pick one to see what they paid and said.
SufiLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I highly recommend Gopi for clothing alterations! She is incredibly friendly, professional, efficient, and someone you can truly rely on. On a couple of occasions, I had last-minute events and needed alterations done urgently, and she was kind enough to have everything ready by the very next day! Of course, I…
GwendolynLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gopi was knowledgeable and no nonsense, and helped me with having a saree shirt and belt made for a sangeet. It was perfectly done and on time, and reasonably priced. Communication was excellent, she even reached out for pickup to remind me.
DinaLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gopi is amazing! She saved my bridal dress at the last minute after another place messed up the straps. Her work was flawless, and the turnaround time was incredibly fast. I’m so grateful for her help and highly recommend her to anyone looking for quality alterations and excellent service!
Dhrupa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gopi did an amazing job altering all my outfits in a very short period of time. She’s very professional & talented. Highly recommend her!
lily3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Gopi did a wonderful job on my dress! Very time efficient, thorough, and kind! :)
Steve3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I needed pants altered on a Friday for a Saturday wedding and Gopi was able to turn it around before lunch. Beautiful stitch work at a reasonable price. Tell all your friends.
I highly recommend Gopi for clothing alterations! She is incredibly friendly, professional, efficient, and someone you can truly rely on. On a couple of occasions, I had last-minute events and needed alterations done urgently, and she was kind enough to have everything ready by the very next day! Of course, I wouldn’t encourage everyone to show up at the last minute like I did, but it really shows how willing she is to go above and beyond to help her customers. Her work is excellent, her turnaround time is impressive, and she genuinely cares about making sure you’re happy with the results. It’s such a relief to have a talented and dependable tailor you can trust. Highly recommend!
RITIKA PATHAK2 reviewsiTotal number of Google reviews RITIKA has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
She did last-minute alterations on my dress for a wedding, and when we realized it didn’t fit properly after my boyfriend picked it up, we were in a serious time crunch because we had an 11 AM flight to catch. I reached out to her, and she went above and beyond to help us. Although her shop normally opens at 10 AM, she came in at around 7:30 am that morning just to make sure my dress was fixed in time!
Her dedication, kindness, professionalism, and willingness to accommodate us at the last minute truly meant so much. The dress came out absolutely beautiful, and I couldn’t have been happier with the results!
It’s rare to find someone who genuinely cares about their customers and is willing to go the extra mile like she did. I’m so grateful for her, and I would absolutely recommend her to anyone looking for alterations. Thank you Gopi, for helping make such an important occasion special! ❤️
Gwendolyn BinderLocal Guide · 23 reviewsiTotal number of Google reviews Gwendolyn has written across all businesses on Google Maps, not just this one.
Gopi was knowledgeable and no nonsense, and helped me with having a saree shirt and belt made for a sangeet. It was perfectly done and on time, and reasonably priced. Communication was excellent, she even reached out for pickup to remind me.
Ashmita Jadubans4 reviewsiTotal number of Google reviews Ashmita has written across all businesses on Google Maps, not just this one.
Gopi is amazing! She saved my bridal dress at the last minute after another place messed up the straps. Her work was flawless, and the turnaround time was incredibly fast. I’m so grateful for her help and highly recommend her to anyone looking for quality alterations and excellent service!
Dhrupa Patel1 reviewiTotal number of Google reviews Dhrupa has written across all businesses on Google Maps, not just this one.
I needed pants altered on a Friday for a Saturday wedding and Gopi was able to turn it around before lunch. Beautiful stitch work at a reasonable price. Tell all your friends.
