Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
Google reviewers rate Governor Animal Clinic 4.8 out of 5 based on 215 reviews, with the owner responding to 56 percent. Customers frequently praise prompt appointments, compassionate care, and clear communication from veterinarians and staff who handle various services including vaccinations, surgery, and routine exams. However, low-star reviews cite a pattern of refusing new patients, high pricing for procedures, and billing disputes, alongside criticism of specific medical practices like declawing.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
215 Google reviews we collected
Phrases our text analysis found in 166 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 166 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have always had quality, professional service here, and even more importantly, my pups love this place because all the handlers (techs, veterinarian…”
“Arlene and others there always do a great job with her - in spite of having been scratched pretty good a few times.”
“The customer service was just terrible.”
“My shepherd was showing signs of a UTI, and when I contacted GAC, they got us in quickly.”
“I have full trust in him in caring for my beloved animals .”
“I highly recommend these veterinarians for your animals health.”
“I feel like the treatments are reasonably priced and they listen carefully to our preferences.”
“…ng (titer test for dogs that never had the parvo/distemper vaccine), over priced, and unethical procedures (declawing and oversized neuticals for fun…”
“They communicate promptly with my concerns and test results.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Governor Animal Clinic for 1 kind of job. Pick one to see what they paid and said.
Super sweet, kind, and accommodating. Dr Gertz and staff wonderful on our establishing- care visit. Highly recommend and appreciate.
My shepherd was showing signs of a UTI, and when I contacted GAC, they got us in quickly. When they got back the lab results, my vet (who had the day off!) called me right away to discuss the results and to see how my dog was doing. I have always had quality, professional service here, and even more importantly, my…
I always get kind, compassionate, practical care at Govenor. I'm thankful for them.
I’ve been going to Governor Animal Clinic for at least 20 years. Dr. Julie Sorenson has taken care of all our dogs throughout their lives. She is kind and compassionate and extremely caring with our current pups! She is also very honest, never pushy. Dr. Julie is like family to us. The staff and lab techs are…
I absolutely love Governor Animal Clinic. I have been taking my cats to see Dr. Feinberg for over 20 years. I cannot speak highly enough about him and the clinic. After a recent visit for an ultrasound, he called me that very evening with the results even though he was on vacation. I would highly recommend them
Dr Feinberg is the amazing person and vet. I have been going to him for at least 17 years and have always appreciated his care and concern as well as his willingness to listen . He makes every effort to work with me in regards to my understanding of the situation and what my options are. I have full trust in him in caring for my beloved animals .
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 29 | — |
4.8 ★★★★★ 215 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Super sweet, kind, and accommodating. Dr Gertz and staff wonderful on our establishing- care visit. Highly recommend and appreciate.
Hi, Nonnobissolum. Your feedback is highly appreciated. Thank you for taking the time to leave us a review!
My shepherd was showing signs of a UTI, and when I contacted GAC, they got us in quickly. When they got back the lab results, my vet (who had the day off!) called me right away to discuss the results and to see how my dog was doing. I have always had quality, professional service here, and even more importantly, my pups love this place because all the handlers (techs, veterinarians, and admin desk!) are so kind to all the animals. This is the best clinic in the area, by far!
Hi, Stephanie. We appreciate you taking the time to leave us a review and value your input!
I always get kind, compassionate, practical care at Govenor. I'm thankful for them.
Hi, Joni. Thanks for taking the time to share your experience with us. We truly appreciate the feedback!
I’ve been going to Governor Animal Clinic for at least 20 years. Dr. Julie Sorenson has taken care of all our dogs throughout their lives. She is kind and compassionate and extremely caring with our current pups! She is also very honest, never pushy. Dr. Julie is like family to us. The staff and lab techs are very knowledgeable and responsive. Can’t say enough ❤️
Hi, Nancy. Thank you for taking the time to share your experience with our community, we value your input and look forward to the opportunity to serve you again soon!
I absolutely love Governor Animal Clinic. I have been taking my cats to see Dr. Feinberg for over 20 years. I cannot speak highly enough about him and the clinic. After a recent visit for an ultrasound, he called me that very evening with the results even though he was on vacation. I would highly recommend them
Hi, Shirley. Thank you for taking the time to leave us a review, your feedback is so important to us!
Dr Feinberg is the amazing person and vet. I have been going to him for at least 17 years and have always appreciated his care and concern as well as his willingness to listen . He makes every effort to work with me in regards to my understanding of the situation and what my options are. I have full trust in him in caring for my beloved animals .
Hi, Lori. Your feedback is highly appreciated. Thank you for taking the time to leave us a review!
I quickly needed some vaccines for my Scottish Terrier so that he could be boarded for a few days. The staff at Governor Animal Clinic, and Dr. Baines in particular, were so helpful. They saw him for his needed shot the same day, and all was taken care of. I heartily recommend them.
Hi, Sandy. We appreciate you taking the time to leave us a review and value your input!
We were seen promptly and Ruby was taken back for her influenza vaccine within minutes of our arrival. Everyone was pleasant and efficient.
Hi, Sherry. Thanks for taking the time to share your experience with us. We truly appreciate the feedback!
Nail trim for our very uncooperative cat. Arlene and others there always do a great job with her - in spite of having been scratched pretty good a few times.
Hi, Miguel. Thank you for taking the time to share your experience with our community, we value your input and look forward to the opportunity to serve you again soon!
Great service and vets! Super helpful staff, too
Hi, Audrey. Thank you for taking the time to leave us a review, your feedback is so important to us!
Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
