Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Reviewers frequently praise the facility's clean environment, affordable pricing, and the attentive care provided by staff who help residents feel at home. Recurring themes highlight the quality of food, organized activities, and the owner's direct involvement in making the transition process smooth for families. However, a minority of low-star reviews cite unprofessional communication from management, including condescending behavior and missed medical symptoms, which led to resident relocations.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Bar = this company · dark tick = category median.
29 Google reviews we collected
Phrases our text analysis found in 27 written reviews
How often each topic comes up in the written reviews
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We received incredible grace and compassion from everyone in mom’s final week.”
“The administratior, Daniel Vlaicu, spoke to me in an unprofessional and condescending manner.”
“We most highly recommend Grace Manor and know that mom was safe and happy living there.”
“I felt they are really reasonably priced, it took my niece and I about 5 minutes to decide to place my brother in their loving and caring facility .”
“Here’s what he has to say about the food: “They do a top notch job on the food here, and you know I don’t say that lightly”.”
“We joined occasionally for meals and noticed that mom had bonded quickly with her table mates.”
“It is family owned, staffed with exceptional care givers and support staff who genuinely care for all of the residents.”
“The owners were so gracious and easy to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
The owners were so gracious and easy to work with. Food was amazing and alot of activities for the tenants. My sister in law and myself hope to be in such a wonderful place.
When it became time to transition my 101 year old mom to assisted care, we found a “hidden gem” of Grace Manor Senior Living in Eugene. It is family owned, staffed with exceptional care givers and support staff who genuinely care for all of the residents. Mom was hesitant to leave her home of 33 years, but after…
Just moved my mother to Grace Manor few days ago.They made her feel so welcome. Great staff. Best part is Daniel and Maggie. We love this place.
Grace Manor represents all Senior Living and Assisted Living should be - welcoming, responsible, and attuned to the needs of its residents. I am so grateful to the dedicated and capable team at Grace Manor who cared for my father and made him feel special!
My wife’s cousin was in assisted living at Grace Manor for 6 years, and received very thoughtful, respectful and diligent care from their staff. His favorite care person was Maria who was able to get him to laugh while doing her job of administering all his meds. As his Power of Attorney, I was always informed of…
I cannot express the gratitude I have for this facility and even more grateful for the kindness of the owners, Daniel and Maggie!! The staff were just as kind and helpful. They welcomed us with open arms, 3 meals a day, once a week housekeeping, his room was always clean. And to add to that it was affordable! I…
4.6 ★★★★★ 29 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The owners were so gracious and easy to work with. Food was amazing and alot of activities for the tenants. My sister in law and myself hope to be in such a wonderful place.
It was a pleasure having your family stay with us.
When it became time to transition my 101 year old mom to assisted care, we found a “hidden gem” of Grace Manor Senior Living in Eugene. It is family owned, staffed with exceptional care givers and support staff who genuinely care for all of the residents. Mom was hesitant to leave her home of 33 years, but after 72 hrs at Grace Manor, she felt like she was “at home”. We joined occasionally for meals and noticed that mom had bonded quickly with her table mates. We received incredible grace and compassion from everyone in mom’s final week. We are eternally grateful to everyone. We most highly recommend Grace Manor and know that mom was safe and happy living there. Thank You Daniel and Maggie❤️
What a joy to care for such a wonderful lady. Thank you for all your family has done.
Just moved my mother to Grace Manor few days ago.They made her feel so welcome. Great staff. Best part is Daniel and Maggie. We love this place.
We loved your presence and of course caring for your mother.
Grace Manor represents all Senior Living and Assisted Living should be - welcoming, responsible, and attuned to the needs of its residents. I am so grateful to the dedicated and capable team at Grace Manor who cared for my father and made him feel special!
Thank you so much.
My wife’s cousin was in assisted living at Grace Manor for 6 years, and received very thoughtful, respectful and diligent care from their staff. His favorite care person was Maria who was able to get him to laugh while doing her job of administering all his meds. As his Power of Attorney, I was always informed of his ups and downs, which is always appreciated. Thank you for being there for him.
I cannot express the gratitude I have for this facility and even more grateful for the kindness of the owners, Daniel and Maggie!! The staff were just as kind and helpful. They welcomed us with open arms, 3 meals a day, once a week housekeeping, his room was always clean. And to add to that it was affordable! I would not even question moving a family member in here!!! Thank you for your kindness Daniel and Maggie, we are so grateful for your support!
I was recommended to this facility by the VA. My niece and I went and checked out ( took a tour) Of the grounds and inside. This place was amazing. Very well kept up. The back yard Is huge, has a nice patio, a BBQ, which we were told gets used quite frequently. The kitchen is located across from the very spacious and open dining room. I spoke to a couple of the residents, asked them how was the food, they replied, very good and healthy. I took a peak inside the kitchen, whatever they were cooking smelled really good, and everything was clean. The young man, Daniel, showed us a couple of rooms. Again, rooms were clean, bathroom nice size , had bars to hold onto to get in the shower, that was important to us because my brother is a bit wobbly. We then sat down to speak with the owner, Daniel. Very professional and helpful. I felt they are really reasonably priced, it took my niece and I about 5 minutes to decide to place my brother in their loving and caring facility . After having spent about an hour with Daniel, I can see and feel why his facility was so highly recommended to us.
Thank you Phil, it is a pleasure to serve our seniors. We greatly appreciate the kindness you have shown us, but the love and care you show for your brother is unmatched. I can truly say, he is extremely blessed to have you watching over him. Sincerely, your friend, Daniel.
I want to say how impressed I am with Grace Manor Senior Living! My father went into assisted living/ memory care at Grace Manor 8 months ago and he has received the best and very personal care here. The facility if super clean all the time and there is such a nice community of people that live here. Last week my father and mother both received the best care here, as they both were in their last week of life. Thank you to each and every person that cared for and touched my parents' lives at Grace Manor! Our family is indebted to you for your help to our family during this difficult time.
Thank You Janice. Our staff is amazing and your kind words are greatly appreciated.
We just move a family member into this faculty and it went really well. The staff is so nice and very helpful. It's hard to have a loved one away but we all feel fortunate to know they are well cared for by compassionate people. The few residents I met while setting up the nice 1 bedroom apartment were sweet and everyone says the food is excellent! For the money, we couldn't find anything close to this value. If you're lucky enough to find a vacancy here, I strongly recommend you take it. To Daniel and the staff - thank you so much and we look forward to seeing you again.
Thank You so much. We have amazing staff who are extremely understanding and compassionate. I’m glad we were able to have a room available. We can’t wait to open our facility back up for family, friends, and visitors. Sincerely, Daniel V
Just moved our father in to this facility, and we had personal trouble being there in person, but executive director Daniel went above and beyond in so many ways to ensure our dad made his transition smoothly. Can't say enough about the excellent customer/resident services!
Your dad is a delight, we enjoy having him. He really enjoys his new apartment and keeps on saying how much he enjoys the food. Thank you for the 5-star review.
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
