Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the salon's skilled stylists for listening to specific requests and providing detailed explanations during haircuts, color corrections, and facials. Many reviews highlight the friendly atmosphere, punctual appointments, and the owner's consistent response to feedback. However, a recurring criticism in lower-rated reviews involves significant, uncommunicated price increases and instances where stylists failed to follow instructions, resulting in unsatisfactory outcomes.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
1,464 Google reviews we collected
Phrases our text analysis found in 1,138 written reviews
What customers reported paying
Middle half of what 555 customers paid ($56–$188) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her expertise, attention to detail, and professionalism are evident in every service she provides.”
“…d the fact that she let me walk out the door looking like that, very unprofessional.…”
“Odell and Brian have both been incredible stylists and have done a fantastic job helping me embrace a new look.”
“Cut off inches of my hair when i asked them not to and gave me a terrible haircut with a new style I didn’t ask for.”
“If you’re looking for outstanding skincare services, I highly recommend Gabrielle.”
“Five stars for him!”
“She explained her recommendations and made the whole experience so enjoyable.”
“Maddie is kind, professional, and genuinely cares about her work.”
“This salon is a scam.”
“I needed a quick cut for a wedding and they happily got me one.”
“Its dry and brittle and just looks awful which makes me sick because it took forever to get my hair in good condition and to find a good colorist.”
“Graebar offers a luxury feel for reasonable prices.”
“This company's employees judged me immediately on seeing me and treated me differently than others, this place is an over priced snobbish high school club.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Graeber & Company - Lifestyle Salon + Facial Bar for 8 kinds of job. Pick one to see what they paid and said.
I started going to Graeber & Company earlier this year, and I couldn’t be happier with the experience! Odell and Brian have both been incredible stylists and have done a fantastic job helping me embrace a new look. After more than 30 years of wearing the same skin fade with a half-inch on top, I decided it was time…
The Best Esthetician in the Treasure Valley! Gabrielle Marcantonio is truly the finest esthetician in the Treasure Valley! Her expertise, attention to detail, and professionalism are evident in every service she provides. Whether it’s waxing, facials, or any other skincare treatment, Gabrielle delivers exceptional…
A facial with Gabby is always the highlight of my day. Her depth of knowledge and expertise shine through in every treatment. She listens carefully to my current concerns and tailors each facial to what my skin needs, leaving it feeling amazing. Her phenomenal scalp and lymphatic drainage massages make such a…
Danielle was absolutely wonderful. She did a beautiful job on my hair! She listened to me and gave me some great suggestions to keep my hair looking nice. She and the staff made me feel welcome in the salon!
What a nice relaxing place to come to. Everyone is friendly! Looking forward to my next cut! Thank you for my cut Raul.
Raul is absolutely fantastic. He always accommodates his clients and ensures that you are happy and all expectations are met prior to you leaving. He is uber talented and extremely patient as he conducts is skill set as he explains the methods he is applying so you understand as he cuts and styles. The salon is…
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 473 | $43–$76 |
| Hairstyling | 334 | $48–$108 |
| Hair coloring | 184 | $126–$323 |
| Blowouts | 99 | $50–$114 |
| Blowdry | 94 | — |
| Hair highlighting | 92 | $176–$371 |
| Hair hydration treatments | 43 | — |
| Curly hair | 34 | $50–$162 |
4.8 ★★★★★ 1,464 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Exceptional service
Thank you, Heidi for your expertise! My hair appointment was wonderful, and I’m thrilled with the results. You’ve truly given my hair a fresh start, and it’s looking healthy and vibrant.
Angela, thank you so much for your fantastic review! We're so happy to hear that your appointment went wonderfully and that you love the fresh, vibrant look of your hair. It's always our goal to make sure you leave feeling great about your results. We look forward to seeing you again soon at the salon for another dose of pampering and care for your lovely locks!
Josh gave me an amazing layered cut that brought my curls to life!!
Heidi, thank you so much for your wonderful review! We're so happy to hear that you love your new layered cut and that it's brought your curls to life. It's always our goal to make sure you leave our salon feeling fantastic and confident. We look forward to seeing you again soon for your next appointment!
Josh is a great stylist, but Graeber’s recent 40 percent price increase is a bridge too far. When I called to ask about the new pricing, I was told it was due to credit card charges and tariffs. Astoundingly, the salon is telling customers that increased tariffs are the reason for an unconscionably high price increase, apparently thinking that Boisians are too stupid to understand that tariffs are irrelevant in this case…unless they are prepared to claim that Josh is imported. Hopefully Josh will soon find a home at an honest salon.
Hi Tom, Thank you for sharing your feedback and recognizing Josh’s talent. We understand that pricing changes can be frustrating, especially for our longtime guests. After more than two years without an overall price increase, we thoughtfully redesigned our service menu and pricing to reflect the experience, education and expertise behind our services. Just as importantly, these changes support our commitment to taking care of our team and creating sustainable, rewarding careers for the talented professionals who care for our guests every day. After reviewing your appointment history, I also want to clarify that your specific service increased by just $6 compared to your previous appointments. Our pricing changes were not driven solely by tariffs or credit card fees, and I regret that our communication left you with that impression. We truly value your relationship with Josh and Graeber & Company. We’ve also introduced more maintenance options and continue to offer different provider levels to help guests find services and pricing options that work for them. Thank you for giving us the opportunity to clarify.
I started going to Graeber & Company earlier this year, and I couldn’t be happier with the experience! Odell and Brian have both been incredible stylists and have done a fantastic job helping me embrace a new look. After more than 30 years of wearing the same skin fade with a half-inch on top, I decided it was time for a change and to grow out my naturally wavy hair. These fellas have helped me find a style that feels fresh and fits me well. I’m grateful for their talent, guidance, and care. Thanks, fellas, for helping me try something new! Looking forward to many more years with y’all!
Derek-Lee, thank you so much for sharing your wonderful experience at our salon! It's fantastic to hear that you’ve enjoyed your journey of embracing a new look with us. We're all about helping our guests feel fresh and confident in their style, and it’s great to know we've done just that for you. We look forward to many more years of serving you and helping you maintain that great new style. Thanks again for choosing us and for your kind words!
The Best Esthetician in the Treasure Valley! Gabrielle Marcantonio is truly the finest esthetician in the Treasure Valley! Her expertise, attention to detail, and professionalism are evident in every service she provides. Whether it’s waxing, facials, or any other skincare treatment, Gabrielle delivers exceptional results with skill, care, and a personal touch. She is knowledgeable, professional, and dedicated to helping her clients look and feel their best. If you’re looking for outstanding skincare services, I highly recommend Gabrielle. Five stars all the way!
Dana, thank you so much for your fantastic review! We are delighted to hear about your positive experiences at our salon. Ensuring that every client receives the highest quality of care and service is our top priority, and it’s wonderful to know that our efforts are making a difference. We look forward to continuing to provide you with exceptional skincare treatments and helping you feel your best. Your recommendation means the world to us, and we can’t wait to welcome you back soon!
A facial with Gabby is always the highlight of my day. Her depth of knowledge and expertise shine through in every treatment. She listens carefully to my current concerns and tailors each facial to what my skin needs, leaving it feeling amazing. Her phenomenal scalp and lymphatic drainage massages make such a difference, adding to the care and relaxation of each visit. I’m continually impressed by her commitment to learning and expanding her expertise. I feel so well cared for in her hands!
Thank you, Terry. We're so glad to hear how much you trust and appreciate Meg’s expertise. She’ll be thrilled to know her attention to detail and thoughtful recommendations made your experience exceptional. We can’t wait to welcome you back again soon.
I originally went to Maddie for a color correction after an experience at another salon, but ended up getting a transformational haircut and toner instead. I’m likely going to lose my hair soon because of chemotherapy, so I wanted to go short. I had an idea in mind, but I really appreciated being able to talk through options with Maddie and feel comfortable pivoting during my appointment. Maddie also provided a nice hand massage. Maddie is kind, professional, and genuinely cares about her work. She explained her recommendations and made the whole experience so enjoyable. She turned my long hair into a cute bob with bangs and corrected the color beautifully. I’m so glad I found a stylist I trust, and I feel really good heading into this new chapter! Additionally, the salon is exceptionally clean, which I really appreciate. I also loved that they use organic products, which made me feel good about what was being used on my hair. At the end of my appointment a new stylist (I forgot her name so please add in) styled my hair and she was also incredibly wonderful! The receptionists were all courteous, welcoming, and friendly as well.
Ashley, thank you so much for sharing your experience with us. It's heartwarming to hear that you felt comfortable and supported during your visit as you prepare for your upcoming journey. We're glad that you found our salon clean and our use of organic products to your liking. It means a lot to us that our team, from our stylists to our receptionists, made a positive impact on your visit. We look forward to welcoming you back soon and wish you strength and courage in the times ahead.
Danielle was absolutely wonderful. She did a beautiful job on my hair! She listened to me and gave me some great suggestions to keep my hair looking nice. She and the staff made me feel welcome in the salon!
Latricia, thank you so much for your fantastic review! We're delighted to hear that you felt welcomed and that you're happy with your new hairstyle. It's always our goal to listen and provide helpful tips to keep you looking your best. We look forward to welcoming you back to the salon soon!
What a nice relaxing place to come to. Everyone is friendly! Looking forward to my next cut! Thank you for my cut Raul.
Thank you so much, Diane. We’re thrilled you felt relaxed and welcomed during your visit. Raul will be so happy to hear your kind words. We look forward to seeing you again for your next cut!
Graeber & Company - Lifestyle Salon + Facial Bar on Google Maps →
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
