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Grand Island Veterinary Hospital

Veterinarian · Grand Island, NE · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%58+14.1Value 14%43+6.1Replies to reviews 7%5+0.4Craft & service penalty27−7.3Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 36 pet nutritionistsPosition by Experts Score among all companies we track in this category. · better than 3%
4.5 ★★★★★ 167 Google reviews · 7 photos
76%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Grand Island Veterinary Hospital at a glance

Google reviewers rate Grand Island Veterinary Hospital 4.5 out of 5 based on 167 reviews. Many customers highlight the staff's friendliness, punctuality, and willingness to listen to concerns, while others note reasonable pricing and successful emergency surgeries. However, some low-star reviews criticize the clinic for charging for unnecessary treatments, dismissing after-hours emergency calls, and focusing on costs rather than thorough care.

  • Google rating: 4.5 out of 5 from 167 reviews (76% five-star).
  • Reviews on this page: 167 Google reviews (91 with written comments, 5 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Pet Nutritionist serving Grand Island, Nebraska.

Data from Google, last updated November 2, 2026.

Score profile vs other pet nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction55Reliability58Craft & service27Value43Momentum100Replies to reviews5Satisfaction: 55 (median 82)Reliability: 58 (median 75)Craft & service: 27 (median 90)Value: 43 (median 88)Momentum: 100 (median 100)Replies to reviews: 5 (median 52)
This companyPet Nutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grand Island Veterinary Hospital: 55/100 on this factor. Category median: 82.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grand Island Veterinary Hospital: 58/100 on this factor. Category median: 75.C
58
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grand Island Veterinary Hospital: 27/100 on this factor. Category median: 90.D
27
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grand Island Veterinary Hospital: 43/100 on this factor. Category median: 88.C
43
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grand Island Veterinary Hospital: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grand Island Veterinary Hospital: 5/100 on this factor. Category median: 52.F
5

Bar = this company · dark tick = category median.

Star ratings

167 Google reviews we collected

  • 5 stars12776%
  • 4 stars1811%
  • 3 stars74%
  • 2 stars64%
  • 1 star95%

Praise vs complaints

Phrases our text analysis found in 91 written reviews

  • Praise6293%
  • Complaints57%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price114%
  • Reasonable571%
  • Overpriced00%
  • Not sure114%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3248%
  • Price & value812%
  • Communication710%
  • Honesty & trust710%
  • Speed & response69%
  • Would recommend57%
  • Quality & results23%

What customers talk about

We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Stuart always takes good care of my babies and everyone there is very kind and sweet and extremely thoughtful, I feel very comfortable there , not onl…”
  • “no I am not exaggerating, the prices are more then reasonable, I'm from New York and I told all my family and friends about this place ,they will ind…”
    “They are very good to all my dogs, even though vet care is very expensive I am glad that I found a place that treats me and my dogs with dignity.”
  • “He was honest and listened to us before we made the decision.”
  • “…, not only will you find help for your babies here you will also find trust and a piece of mind.…”
  • “They got me in quickly and didn't push me to give certain vaccines that I didn't want for my dogs.”
    “Was not very responsive to customer questions as it always pays to be right.”
  • “Doctor and Associates are very caring of all the patients ,friendly, informative and I would recommend this establishment to anyone.”
  • “Excellent service and compassion for our fur baby.”

People customers mention

  • Stewart 6 reviews
  • Emily 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DanielleLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They got me in quickly and didn't push me to give certain vaccines that I didn't want for my dogs.

Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Emily and Lexi saved Koda’s life, the night of a bad storm no less. I called the emergency number with my dog having symptoms of GDV. They met us there shortly after. She did x-rays and confirmed his diagnosis. Surgery was successful! Everyone is so kind there. So thankful they were able to help him in time.

Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dr. Emily saved my Australian shepherd, Theo’s life yesterday! She found a 4.5 lb tumor on his spleen and surgery was successful. He is acting like a whole new dog already and it’s only been 24 hours. Without her lifesaving surgery, my boy would not be here with me. ❤️

Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Emily and her staff are incredible. They take the time to listen to your concerns and answer all of your questions. They treated my cat like family. They were very flexible with my schedule. I never felt rushed during my appointment. If I could give them 10 stars, I would. Thank you!

Reasonable price
BrentLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We'd trust Dr Emily over any vet out there. She's cared for 5 of our 6 boxers and we couldn't be happier with her care.

ToddLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Dr. Stuwart is well versed and has many years of experience in his field. His experience and very reasonable pricing for the services his Hospital provides are top notch. I would recommend the GRAND Island Veterinary Hospital to new pet owners looking for a good Vet for there animals.His staff are very knowledgeable and friendly.

Photos

Customer reviews

4.5 ★★★★★ 167 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Danielle GrobeLocal Guide · 6 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They got me in quickly and didn't push me to give certain vaccines that I didn't want for my dogs.

Lori Medlin4 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Emily and Lexi saved Koda’s life, the night of a bad storm no less. I called the emergency number with my dog having symptoms of GDV. They met us there shortly after. She did x-rays and confirmed his diagnosis. Surgery was successful! Everyone is so kind there. So thankful they were able to help him in time.

Lauren Buettner3 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Emily saved my Australian shepherd, Theo’s life yesterday! She found a 4.5 lb tumor on his spleen and surgery was successful. He is acting like a whole new dog already and it’s only been 24 hours. Without her lifesaving surgery, my boy would not be here with me. ❤️

Diane Means12 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best vet ♥️

  • Price assessment: Great price
Emily Webb5 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Emily and her staff are incredible. They take the time to listen to your concerns and answer all of your questions. They treated my cat like family. They were very flexible with my schedule. I never felt rushed during my appointment. If I could give them 10 stars, I would. Thank you!

  • Price assessment: Reasonable price
William B.Local Guide · 234 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everybody is nice. Had trucker the cat in for checkup.

  • Price assessment: Reasonable price
Brent KrausLocal Guide · 33 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We'd trust Dr Emily over any vet out there. She's cared for 5 of our 6 boxers and we couldn't be happier with her care.

Marelis BaroLocal Guide · 21 reviewsTotal number of Google reviews Marelis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy bueno

Randy Martin5 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent, the one and only for me, and has been for about 40 years.

Todd BrownLocal Guide · 20 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Stuwart is well versed and has many years of experience in his field. His experience and very reasonable pricing for the services his Hospital provides are top notch. I would recommend the GRAND Island Veterinary Hospital to new pet owners looking for a good Vet for there animals.His staff are very knowledgeable and friendly.

Grand Island Veterinary Hospital on Google Maps →

Business details